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Hotel Gracery Shinjuku

Star Rating
4 out of 5

Information

Reviews

4.4 / 5Excellent
8,720 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Shinjuku Gyoen National Garden
    12 min walk
  • Popular Location
    Tokyo Metropolitan Government Building
    17 min walk
  • Popular Location
    Meiji Jingu Shrine
    5 min drive
  • Airport
    Tokyo (HND-Haneda)
    17 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2019-11-18. Try updating your dates to see prices for your trip.

    About this area

    Tokyo

    In the city center, Hotel Gracery Shinjuku is in Tokyo's Shinjuku neighborhood, an area with good airport proximity and shopping. Roppongi Hills and KidZania Tokyo are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Tokyo Midtown and Akihabara Electric Town. Shinjuku Gyoen National Garden and Sunshine Aquarium are not to be missed. Our guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: Shinjuku-nishiguchi Station is 10 minutes by foot and Shinjuku-sanchome Station is 10 minutes.

    What's nearby

    • Popular Location
      Shinjuku Gyoen National Garden - 12 min walk
    • Popular Location
      Tokyo Metropolitan Government Building - 17 min walk
    • Popular Location
      Yasukuni Shrine - 4 min drive
    • Popular Location
      Meiji Jingu Shrine - 5 min drive
    • Popular Location
      Yoyogi Park - 5 min drive

    Getting around

    • Tokyo Seibu-Shinjuku Station - 4 min walk
    • Shinjuku-nishiguchi Station - 10 min walk
    • Tokyo (HND-Haneda) - 36 min drive

    About this property

    Hotel Gracery Shinjuku

    Along with 14 restaurants, this hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All 970 rooms boast deep soaking tubs and offer free WiFi and flat-screen TVs. Guests will also find free wired Internet, refrigerators, and premium bedding.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Limited parking spaces

    Food and drink

    • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 2200 for adults and JPY 1100 for children
    • 14 restaurants and 1 coffee shop/café
    • 1 bar

    Family friendly

    • Dry cleaning service
    • Grocery/convenience store
    • Laundry facilities
    • Refrigerator

    Conveniences

    • ATM/banking services
    • Elevator
    • Front-desk safe
    • Grocery/convenience store

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Tour/ticket assistance

    Languages spoken

    • Chinese
    • English
    • Japanese
    • Korean
    • Thai

    Business services

    • Computer station

    Outdoors

    • Terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible parking

    More

    • Designated smoking areas

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Premium bedding

    Bathroom

    • Deep soaking bathtub
    • Electronic bidet
    • Free toiletries
    • Hair dryer
    • Separate bathtub and shower

    Entertainment

    • 40-inch flat-screen TV
    • Pay movies
    • Satellite channels

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Refrigerator

    More

    • In-room massage
    • Iron/ironing board (on request)
    • Safe
    • Slippers
    4.4

    Excellent

    5 - Excellent
    4,397
    4 - Good
    3,637
    3 - Okay
    522
    2 - Mediocre
    108
    1 - Poor
    56
    4.5
    Cleanliness
    4.5
    Service and Staff
    4.2
    Amenities
    4.4
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Nov 2019

    3/5

    • Liked: Cleanliness, property conditions & facilities

    This is quite a disappointing experience, maybe i was expecting more from an Expedia +VIP hotel. I selected it for that reason and its location. The room is smaller than expected, the VIP amenities offered by Expedia were not even recognized until I asked of it and required to show the email received from Expedia as proof. The staff took my phone to the back inside a room for a couple of minutes then finally they are willing to honor them. I only bothered to utilize 1 of the 2 VIP amenities given. (late check out and free drink from hotel cafe) For a hotel this size, there is no gym yet it has 2 cafe. neither of the cafe allows the customer to just have drinks and relax. i was referred by the hotel to exit the hotel and search for a cafe nearby on the street since i just want to have a coffee or tea for the morning. There was no sense of benefit being a gold member with Expedia staying in this hotel, not that it's a big requirement for me, surely it would be nice to have a higher floor hotel room yet i was given the lowest floor possible at 9F while i think there is rooms as high as 30F. This was the last hotel at the end of my 3 weeks Japan vacation, and i was just hoping to end it smoothly. In general, it is an okay hotel; however, I would choose another place. There are many decent options nearby.

    Stayed 2 nights in Nov 2019

    5/5 Excellent

    • Liked: Staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 6 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great location - conevnient and clean

    Stayed 7 nights in Nov 2019

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