Mercure Telford Centre Hotel

Star Rating
4 out of 5
Photo gallery


3.9 / 5Good
580 reviews


  • Pool
  • Free WiFi
  • Free Parking
  • Restaurant


What's nearby

  • Popular Location
    Telford Shopping Centre
    5 min walk
  • Popular Location
    Telford Ice Rink
    15 min walk
  • Popular Location
    The International Centre
    16 min walk
  • Airport
    Birmingham (QQN-New Street Train Station)
    37 min drive

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    About this area


    Located in Telford, Mercure Telford Centre Hotel is in the city center and near a train station. Telford Ice Rink and Bridgnorth Station are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Telford Town Park and Ironbridge Gorge. Wonderland Telford and Blists Hill are also worth visiting.

    Popular Location

    What's nearby

    • Telford Shopping Centre - 5 min walk
    • Telford Ice Rink - 15 min walk
    • Telford Town Park - 15 min walk
    • The International Centre - 16 min walk
    • Wonderland Telford - 8 min drive

    Getting around

    • Telford Central Station - 12 min walk
    • Birmingham (BHX) - 43 min drive


    • RBG Bar and Grill – Restaurant with a bar. Serves lunch and dinner.

    About this property

    Mercure Telford Centre Hotel

    Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and coffee/tea in a common area. All 153 rooms offer free WiFi, 24-hour room service, and flat-screen TVs with digital channels. Other amenities available to guests include electric kettles, hair dryers, and safes.

    Property amenities


    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking

    Food and drink

    Full breakfast available for a fee daily 6:30 AM–10 AM: GBP 10.00 per person
    1 restaurant
    1 bar
    24-hour room service
    Coffee/tea in common area(s)

    Things to do

    Fitness center
    Indoor pool

    Family friendly

    Dry cleaning service
    Free cribs/infant beds
    Indoor pool
    Laundry facilities


    Newspapers in lobby
    Reception hall

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Tour/ticket assistance
    Wedding services

    Languages spoken


    Business services

    5 meeting rooms
    Conference center (7072 square feet of space)


    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Assistive listening devices available
    Braille signage


    Smoke-free property
    TV in lobby

    Room amenities


    Free cribs/infant beds


    Free toiletries
    Hair dryer
    Shower/tub combination


    Digital channels
    Flat-screen TV

    Food and drink

    Electric kettle


    Connecting rooms available
    Iron/ironing board (on request)
    Laptop-friendly workspace
    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    Stayed 3 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Hotel and staff were lovely. There was a large gathering of other guests who were rude and thoughtless at breakfast, who partied until 5 am, were noisy and thoughtless as they returned to the bedroom areas and then carried on the same in their rooms. Apparently they are used to being given the hotel each year for their gathering. They certainly thought they were Royalty and treated the sole staff member in the restaurant like a servant and skivvy. Appalling manners and behaviour. We are aware other guests left, cutting short their stay. We were only staying 3 days and 2 nights between Christmas and New year (27th and 28th and 29th) so were out all day visiting family. The hotel is good value, but we will change to another next year as this gathering takes place every year apparently. We stayed last year at the same time and the hotel was great value and very comfortable, but this normally regular gathering went elsewhere then. It is a shame but we won’t return. I stay in many hotels and have never experienced such widespread rudeness and bad behaviour from a party of guests ever. The hotel should employ additional staff to cope if they are going to turn the premises over in such a way as they did. Warning other guests as they book would be sensible and confining the revellers to one bedroom area of the hotel for the sake of other guests would be sensible too.

    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We booked the room 24 hours before arrival and we only noticed that we did not have the option to add an infant under the age of 2 years. We called 30 minutes before arrival and informed them of our situation that we were travelling with a 7 week old baby. They went above and beyond to ensure that reception on the desk were notified and our room reservation was moved to a quieter location at the hotel without a request. Great customer service 👍

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Nice hotel

    Nice hotel, comfy bed and pleasant room. Shower was rubbish though

    Stayed 1 night in Dec 2019

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