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Crowne Plaza Syracuse

Star Rating
3.5 out of 5



3.9 / 5Good
1,139 reviews


  • Free WiFi
  • Pet Friendly
  • Free Airport Shuttle
  • Air Conditioning


What's nearby

  • Popular Location
    Syracuse Stage
    3 min walk
  • Popular Location
    SUNY Upstate Medical University
    9 min walk
  • Popular Location
    Everson Museum of Art
    9 min walk
  • Airport
    Syracuse, NY (SYR-Hancock Intl.)
    10 min drive

Choose dates to view prices

Book online or call:

  • Room, 1 King Bed, Non Smoking (Leisure)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Double Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Standard Room, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 Double Bed OR 1 King Bed
    More details
  • Room, 1 King Bed, Non Smoking (Feature)

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Room, 1 King Bed, Non Smoking (Leisure)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Room, 1 Double Bed, Non Smoking (Leisure)

    Room Amenities

    • Sleeps 4
    • 1 Double Bed
    More details

About this area


In the city center, Crowne Plaza Syracuse is in a walkable area with good shopping. Everson Museum of Art and Erie Canal Museum are cultural highlights, and some of the area's popular attractions include Rosamond Gifford Zoo and New York State Fairgrounds. E.M. Mills Rose Garden and 5 Wits Adventure are also worth visiting.

What's nearby

  • Popular Location
    Syracuse Stage - 3 min walk
  • Popular Location
    SUNY Upstate Medical University - 9 min walk
  • Popular Location
    Everson Museum of Art - 9 min walk
  • Popular Location
    Onondaga County War Memorial - 9 min walk
  • Popular Location
    OnCenter Complex - 10 min walk

Getting around

  • Syracuse Regional Transportation Center - 5 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 10 min drive

About this property

Crowne Plaza Syracuse

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business center, and conference space. All 277 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Other amenities available to guests include premium bedding, rainfall showerheads, and coffee makers.



Check-in time starts at 4 PM

Special check-in instructions

Airport shuttle service is available from 4:30 AM to 11:30 PM. Fees may apply. Contact the property in advance to get details.


Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!


  • Pets allowed for an extra charge of USD 50 per pet, per stay

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 15 per person (approximately)
  • Self parking fee: USD 15.00 per day
  • Pet fee: USD 50 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Crowne Plaza Hotel Syracuse
  • Crowne Plaza Syracuse
  • Syracuse Crowne Plaza
  • Renaissance Syracuse
  • Crowne Plaza Syracuse Hotel
  • Crowne Plaza Syracuse Hotel
  • Crowne Plaza Syracuse Syracuse
  • Crowne Plaza Syracuse Hotel Syracuse

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 15.00 per day
  • Free roundtrip airport shuttle from 4:30 AM - 11:30 PM

Food and drink

  • Breakfast available for a fee: USD 8-15 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway beds available


  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space (12500 square feet)


  • If you have requests for specific accessibility needs, please note them at check-out when you book your room.
  • Accessible bathroom
  • In-room accessibility


  • Smoke-free property

Room amenities


  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway beds available


  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination


  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker


  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Nearby things to do


  • Golfing
5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

This traveler didn’t leave comments with their review
Stayed 2 nights in Aug 2019


Horrible! Front entrance smelled like BO when entering Five plus staff hanging around front desk (both front and back areas) visiting Updated room a joke... old ac unit. Loud and wouldn’t keep temp Construction on floor above No ice on 12th floor, had to go to 9! Terrible food .. greasy burger, soggy fries Free drink.. consisted on tomato juice and vodka, no Bloody Mary mix. Parking garage old and nasty $15.00 charge Very loud traffic noise from freeway Nice staff ... Upsetting... bc the reviews I read thru Cheap Ticjkets in May while travel planning, were decent for price. The ones on CT site this am are terrible!!! All with the same standard response. I’m really hoping for some sort of refund. Didn’t sleep all night after long trip up from Florida and big driving day today. Not happy at all!

Stayed 1 night in Jul 2019


Nice hotel. Less than ideal service.

Our room was clean and neat, the breakfast was delicious, and the hotel is very conveniently located. Our stay was fairly pleasant aside from one thing. There was at times a loud whistle type noise coming from the shower head area. If you flushed the toilet it would stop, but it woke us up several times throughout the night. When we told the staff about it in the morning at check out and played them a recording of the noise, all they did was give us a single voucher for a drink at the bar. I was hoping to get something knocked off our bill since we were leaving and not coming back to the area for a while. I would imagine that it was just a freak thing that wouldn’t normally happen, so I don’t want to give the hotel a terrible review. Just wish it were handled better.

Stayed 1 night in Jun 2019

4/5 Good

Very pleasant stay. Professional staff. Nice facility

Stayed 1 night in Jun 2019

4/5 Good

Great for Whitman Residency students

Stayed here for my weekend class at SU, reasonably priced and good proximity to campus

Stayed 2 nights in Jun 2019

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