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CheapTickets Verified Reviews
Very good!
4.1 of 5 guest rating
Room type Options Nightly price Book
Standard Room, 1 Double Bed, Accessible, Non Smoking
269 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Family Room, Multiple Beds, Non Smoking
194 square feet
1 Double Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Family Room, 1 Double Bed, Non Smoking (Bunk beds)
194 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Room, 2 Twin Beds, Non Smoking (Bunk beds)
194 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 2 Queen Beds, Non Smoking
269 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Comfort Room, 2 Twin Beds, Non Smoking
200 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Room, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed)
194 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room, 1 King Bed, Non Smoking (with Single Sofabed)
289 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Room, 1 Double Bed, Non Smoking
289 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Comfort Room, 1 Double Bed, Non Smoking
215 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, 1 King Bed, Non Smoking
538 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)
269 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)
269 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Eco-friendly hotel with restaurant and indoor pool

Popular property highlights

Free WiFi
Restaurant
Indoor pool
Business center
Laundry facilities

With a stay at Best Western Plus Stoke-on-Trent Hanley Moat House Hotel in Stoke-on-Trent, you'll be within a 15-minute drive of Trentham Gardens and The Potteries Museum and Art Gallery. This 4-star hotel is 5.1 mi (8.2 km) from Keele University and 1 mi (1.7 km) from Regent Theatre.

Stay in one of 147 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.

Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Best Western Plus Stoke-on-Trent Hanley Moat House Hotel

Etruria Hall Festival Way, Stoke-on-Trent, England ST1 5BQ

Renovations & Closures

This property is closed from March 24 2020 to November 3 2020 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

The property will be renovating from February 16 2020 to September 30 2020 (completion date subject to change). The following areas are affected:

  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Best Western Plus Stoke-on-Trent Hanley Moat House Hotel provides a health club, a spa tub, and a sauna. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 4-star property. This eco-friendly hotel also offers spa services, a garden, and concierge services. Onsite parking is available (surcharge).

Best Western Plus Stoke-on-Trent Hanley Moat House Hotel is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Children's games
  • Elevator
  • Fitness facilities
  • Indoor pool
  • 24-hour front desk
  • Business center
  • Spa treatment room(s)
  • Porter/bellhop
  • Express check-out
  • Restaurant
  • Meeting rooms
  • Coffee shop or café
  • Free WiFi
  • Self parking (surcharge)
  • Steam room
  • Sauna
  • Health club
  • Infant/toddler toys
  • Smoke-free property
  • Swimming pool
  • RV, bus, truck parking
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • Hair salon
  • Breakfast available (surcharge)
  • Concierge services
  • Laundry facilities
  • Spa tub
  • Total number of rooms - 147
  • Number of floors - 4
  • Wedding services
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Spanish

Parking

Self parking (surcharge) , RV, bus, truck parking

Room Amenities

Best Western Plus Stoke-on-Trent Hanley Moat House Hotel offers 147 accommodations with safes and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Stoke-on-Trent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Free WiFi
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Desk
  • Linens provided
  • Private bathroom
  • Laptop-friendly workspace
  • In-room climate control (air conditioning)
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Heating
  • Shower only
  • Electric kettle
  • Digital TV service
  • Room service (24 hours)

Where to Eat

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.

Best Western Plus Stoke-on-Trent Hanley Moat House Hotel has a restaurant on site.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site

Spa Services

  • Swedish massage
  • Number of treatment rooms 3
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 15.0 per day.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place and guests are provided with hand sanitizer.

Property is cleaned with disinfectant

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Commonly-touched surfaces are cleaned with disinfectant

Number of children who can stay free - 2

Property confirms they are implementing guest safety measures

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between GBP 10.00 and GBP 16.95 per person (approximately)
  • Self parking fee: GBP 5.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Best Western Plus Stoke-on-Trent Moat House Hotel
  • Best Western Plus Hanley Moat House Hotel
  • Best Western Plus Stoke-on-Trent Moat House
  • Best Western Plus Stoke-on-Trent Hanley Moat House
  • Best Western Plus Hanley Moat House
  • Best Western Plus Stoke on Trent City Centre Moat House
  • Best Western Plus Stoke on Trent Moat House
  • Best Western Plus Hanley Moat House Hotel
  • Best Western Plus Stoke-on-Trent Hanley Moat House
  • Best Western Plus Hanley Moat House
  • Best Western Plus Stoke-on-Trent Hanley Moat House Hotel Hotel
  • Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
  • Best Western Plus Stoke on Trent Hanley Moat House Hotel
  • Best Western Plus Stoke on Trent Moat House
  • Best Western Plus Stoke on Trent City Centre Moat House
  • Best Plus Hanley Moat House

We should mention

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and guests are provided with hand sanitizer.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Tourism Program
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