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Best Western Plus Stoke-on-Trent Hanley Moat House Hotel

Star Rating
4 out of 5

Information

Reviews

4.1 / 5Very Good
754 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Waterworld
    2 min walk
  • Popular Location
    Regent Theatre
    18 min walk
  • Popular Location
    Potteries Shopping Centre
    20 min walk
  • Airport
    Manchester (MAN)
    39 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Twin Standard

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  • Double Standard

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  • Comfort Room, 2 Twin Beds, Non Smoking

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
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  • Standard Room, 1 Double Bed, Accessible, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
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  • Family Room, Non Smoking

    Room Amenities

    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
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  • Family Room, 1 Double Bed, Non Smoking (Bunk beds)

    Room Amenities

    • Sleeps 4
    • 1 Double Bed
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  • Comfort Room, 1 Double Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
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  • Family Room, 2 Single Beds, Non Smoking (Bunk beds)

    Room Amenities

    • Sleeps 4
    • 2 Twin Beds
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  • Executive Room, 1 Double Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
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  • Standard Room, 1 Double Bed, Non Smoking (Third bed is a Sofabed;Bunk beds)

    Room Amenities

    • Sleeps 4
    • 1 Double Bed
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  • Double Executive

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  • Suite, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

Stoke-on-Trent

Near a train station and near theme parks, Best Western Plus Stoke-on-Trent Hanley Moat House Hotel is in an area with good shopping. The Potteries Museum and Art Gallery and Regent Theatre are cultural highlights, and some of the area's attractions include Trentham Monkey Forest and Biddulph Grange Garden. Looking to enjoy an event or a game while in town? See what's happening at Vale Park or Loomer Road Stadium. Our guests love the hotel's location for the sightseeing.

What's nearby

  • Popular Location
    Waterworld - 2 min walk
  • Popular Location
    Regent Theatre - 18 min walk
  • Popular Location
    Potteries Shopping Centre - 20 min walk
  • Popular Location
    Victoria Hall - 20 min walk
  • Popular Location
    New Vic Theatre - 3 min drive

Getting around

  • Stoke-On-Trent Station - 7 min drive
  • Manchester (MAN) - 39 min drive

About this property

Best Western Plus Stoke-on-Trent Hanley Moat House Hotel

Eco-friendly hotel with restaurant and indoor pool
This smoke-free hotel features a restaurant, an indoor pool, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite. All 147 rooms offer free WiFi, 24-hour room service, and LCD TVs with digital channels. Other amenities that guests will find include coffee makers and electric kettles.
Best Western Plus Stoke-on-Trent Hanley Moat House Hotel offers 147 accommodations with safes and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
In addition to an indoor pool, Best Western Plus Stoke-on-Trent Hanley Moat House Hotel provides a health club, a spa tub, and a sauna. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
A business center is on site at this 4-star property. This eco-friendly hotel also offers spa services, a garden, and concierge services. Onsite parking is available (surcharge).
Best Western Plus Stoke-on-Trent Hanley Moat House Hotel is a smoke-free property.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Express check-in

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed (service animals welcome)

Property payment types

JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between GBP 10.00 and GBP 16.95 per person (approximately)
  • Self parking fee: GBP 5.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Best Western Plus Stoke-on-Trent Moat House Hotel
  • Best Western Plus Hanley Moat House Hotel
  • Best Western Plus Stoke-on-Trent Moat House
  • Best Western Plus Stoke-on-Trent Hanley Moat House
  • Best Western Plus Hanley Moat House
  • Best Western Plus Stoke on Trent City Centre Moat House
  • Best Western Plus Stoke on Trent Moat House
  • Best Western Plus Hanley Moat House Hotel
  • Best Western Plus Stoke-on-Trent Hanley Moat House
  • Best Western Plus Hanley Moat House
  • Best Western Plus Stoke-on-Trent Hanley Moat House Hotel Hotel
  • Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
  • Best Western Plus Stoke on Trent Hanley Moat House Hotel
  • Best Western Plus Stoke on Trent Moat House
  • Best Western Plus Stoke on Trent City Centre Moat House
  • Best Plus Hanley Moat House

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: GBP 5.00 per night

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 10.00-16.95 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness center
  • Indoor pool
  • Sauna
  • Spa services
  • Spa tub
  • Steam room

Family friendly

  • Children's games
  • Indoor pool
  • Laundry facilities
  • Toys

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 3 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable/satellite channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Nearby things to do

Activities

  • Theme parks
4.1

Very Good

5 - Excellent
299
4 - Good
314
3 - Okay
95
2 - Mediocre
33
1 - Poor
13
4.2
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2019

3/5

    Leisure Facilities disappointing

    Great size hotel room for a family, the location was good but one of the reasons for our stay as apposed to other hotels was the leisure facilities and they ended up really disappointing with both the sauna and steam room both broken.

    Stayed 1 night in Aug 2019

    4/5 Good

    • Liked: Staff & service

    Basic hotel, massive family room, very good value, othing too rave about, arrived late and left early and don’t eat or drink. Anything so can’t say

    Stayed 1 night in Aug 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great pool and leisure facilities. Very helpful and friendly staff. Great room layout with bunk beds for the kids.

    Stayed 1 night in Aug 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Aug 2019

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