Regency Inn & Suites

Star Rating
2 out of 5
Photo gallery


512 reviews


  • Free WiFi
  • Breakfast included
  • Free Parking
  • Air Conditioning


What's nearby

  • Popular Location
    Eastern States Exposition
    3 min walk
  • Popular Location
    Majestic Theatre
    3 min drive
  • Popular Location
    Big E
    4 min drive
  • Airport
    Hartford, CT (BDL-Bradley Intl.)
    20 min drive

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    About this area

    West Springfield

    Located in West Springfield, Regency Inn & Suites is in the business district and near a metro station. The area's natural beauty can be seen at Forest Park and Blunt Park, while Naismith Memorial Basketball Hall of Fame and Springfield Science Museum are cultural highlights. Six Flags New England and Zoo in Forest Park and Education Center are also worth visiting. Our guests love the hotel's location for the sightseeing.

    Popular Location

    What's nearby

    • Eastern States Exposition - 3 min walk
    • MassMutual Center - 3 min drive
    • Majestic Theatre - 3 min drive
    • MGM Springfield - 3 min drive
    • Big E - 4 min drive

    Getting around

    • Springfield Union Station - 4 min drive
    • Hartford, CT (BDL-Bradley Intl.) - 20 min drive

    About this property

    Regency Inn & Suites

    A 24-hour fitness center, a 24-hour business center, and a conference center are available at this smoke-free hotel. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. All 48 rooms feature comforts like pillowtop beds and Egyptian cotton sheets, while conveniences include refrigerators and microwaves. Free WiFi and coffee makers are standard, as are flat-screen TVs with cable channels.

    Property amenities


    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Free self parking
    Free nearby parking
    Extended parking (surcharge)
    Limited parking spaces

    Food and drink

    Free continental breakfast available weekdays 7:30 AM–9:30 AM
    Coffee/tea in common area(s)

    Things to do

    24-hour fitness center

    Family friendly

    Dry cleaning service
    Rollaway/extra beds (surcharge)


    No elevators

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry cleaning service
    Tour/ticket assistance

    Languages spoken


    Business services

    24-hour business center
    Computer station
    Meeting rooms
    Conference center (800 square feet of space)


    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking


    Smoke-free property
    TV in lobby

    Room amenities


    Air conditioning
    Blackout drapes/curtains
    Egyptian cotton sheets
    Pillow-top mattress
    Premium bedding
    Rollaway/extra beds (surcharge)


    Free toiletries
    Hair dryer
    Shower/tub combination


    40-inch flat-screen TV
    Cable channels

    Food and drink

    Coffee/tea maker


    Connecting rooms available
    Iron/ironing board

    Guest rating

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition


      The manager said that i need pay more for other person in one room with 2 beds.

      Stayed 5 nights in Dec 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Great aura

      Stayed 1 night in Dec 2019


      • Liked: Cleanliness, room comfort
      • Disliked: Staff & service

      Poor location

      No internet, they said, yeh, we know, service is poor, heat would not turn off, water tepid. Need maintenance work. When looking for hotel, it said one room left. FALSE, it was practically empty. I would not recommend them.

      Stayed 1 night in Dec 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities

      Staff and cleanliness were excellent. Hotel was nice and quiet. Coffee pot in room didn't work well, but they replaced it immediately. The Monday morning I was there, breakfast was supposed to be served until 9:00 a.m., but when I got there at 8:40 a.m. there was no breakfast to be found, and it didn't look like there had been one that morning. Luckily there were apples and coffee in the lobby, so that was my breakfast.

      Stayed 2 nights in Dec 2019


      • Disliked: Amenities, property conditions & facilities

      No thermostat in the rooms. The heat was not turned on when I arrived and the room was less than 50*

      Stayed 2 nights in Dec 2019

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