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Clarion Hotel & Aqua Lagoon Waterpark

Star Rating
2.5 out of 5
Photo gallery

Reviews

3.0 / 5
620 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Big E
    2 min drive
  • Popular Location
    Majestic Theatre
    3 min drive
  • Popular Location
    Holyoke Mall
    5 min drive
  • Airport
    Hartford, CT (BDL-Bradley Intl.)
    28 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Standard Double Room, 2 Double Beds, Non Smoking (Water Park/pool access additional)

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Double Room, 2 Double Beds, Accessible, Non Smoking (Water Park/pool access additional)

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Standard Room, 1 King Bed, Non Smoking (Water Park/pool access additional)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, 1 King Bed, Non Smoking (Water Park/pool access additional)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Double Room, 2 Double Beds, Non Smoking (Water Park/pool access additional)

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details

About this area

West Springfield

Located in West Springfield, Clarion Hotel & Aqua Lagoon Waterpark is in the city center and connected to the convention center. Naismith Memorial Basketball Hall of Fame and Volleyball Hall of Fame are cultural highlights and Six Flags New England is a popular area attraction. Traveling with kids? Consider Zoo in Forest Park and Education Center and Phelps-Hatheway House & Garden.

What's nearby

  • Popular Location
    Big E - 2 min drive
  • Popular Location
    Majestic Theatre - 3 min drive
  • Popular Location
    Holyoke Mall - 5 min drive
  • Popular Location
    Eastern States Exposition - 6 min drive
  • Popular Location
    Springfield Museums - 10 min drive

Getting around

  • Springfield Union Station - 6 min drive
  • Boston, MA (BOS-Logan Intl.) - 102 min drive

About this property

Clarion Hotel & Aqua Lagoon Waterpark

Family-friendly hotel connected to the convention center in West Springfield with water park
Along with a water park (surcharge), this hotel has a restaurant and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, 2 coffee shops/cafés, and a 24-hour business center are onsite. All 262 rooms provide free WiFi, coffee makers, and cable TV. Other amenities available to guests include free newspapers, free local calls, and hair dryers.
Clarion Hotel & Aqua Lagoon Waterpark offers 262 air-conditioned accommodations with safes and complimentary newspapers. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This West Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and refrigerators can be requested. Housekeeping is provided daily.
Clarion Hotel & Aqua Lagoon Waterpark features a water park (surcharge) and an indoor pool. Dining is available at the hotel's restaurant and guests can grab coffee at one of the 2 coffee shops/cafés. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.
A 24-hour business center is on site. This family-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite self parking is complimentary.
Clarion Hotel & Aqua Lagoon Waterpark has designated areas for smoking.
Recreational amenities at the hotel include a water park (surcharge) and an indoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.

Renovations and closures

The property is undergoing renovations. The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance. The following facilities are closed on Monday and Tuesday:
  • Indoor pool

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.

Pets

  • Pets not allowed (service animals welcome)

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per day
  • Facilities fee: USD 10.00 per person, per day and includes use of:

  • - Swimming pool
    - Water park

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Clarion Hotel West Springfield
  • Clarion West Springfield
  • Clarion Hotel Aqua Lagoon Waterpark West Springfield
  • Clarion Hotel Aqua Lagoon Waterpark
  • Clarion Aqua Lagoon Waterpark West Springfield
  • Clarion Aqua Lagoon Waterpark
  • Clarion Hotel & Aqua Lagoon Waterpark Hotel
  • Clarion Hotel & Aqua Lagoon Waterpark West Springfield
  • Clarion Hotel & Aqua Lagoon Waterpark Hotel West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Free hot/cold buffet breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant and 2 coffee shops
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Indoor pool
  • Water park access (surcharge)

Family friendly

  • Arcade/game room
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Lockers available
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Portuguese
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Nearby things to do

Activities

  • Golfing
  • Hiking/biking trails

Frequently asked questions

3.0

Guest rating

5 - Excellent
91
4 - Good
160
3 - Okay
133
2 - Mediocre
133
1 - Poor
103
3.2
Cleanliness
3.4
Service and Staff
2.9
Amenities
3.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2019

4/5 Good

  • Liked: Staff & service, amenities, property conditions & facilities

Delicious breakfast, great staff, clean rooms, good location

Stayed 2 nights in Aug 2019

3/5

  • Liked: Staff & service, room comfort
  • Disliked: Cleanliness, property conditions & facilities

Not Recommended

Great location. Staff was friendly. Complimentary breakfast was really good. However, the hotel itself needs major remodeling. The bathrooms were disgusting. The waterpark should be free for guest. we never used the pool due to the fee to use it. We would not stay here again and I won’t recommend this hotel unless a lot of money is put into it and it’s gets better.

Stayed 4 nights in Aug 2019

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 1 night in Sep 2019

    2/5

    • Liked: Staff & service
    • Disliked: Cleanliness, amenities, property conditions & facilities

    Stayed 1 night in Aug 2019

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