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Reviews

3.8 / 5Good
1,133 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Big E
    7 min walk
  • Popular Location
    Majestic Theatre
    20 min walk
  • Popular Location
    Eastern States Exposition
    6 min drive
  • Airport
    Hartford, CT (BDL-Bradley Intl.)
    28 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2020-01-22. Try updating your dates to see prices for your trip.

    About this area

    West Springfield

    Best Western Springfield West Inn is located in West Springfield. The area's natural beauty can be seen at Forest Park and Holyoke Heritage State Park, while Naismith Memorial Basketball Hall of Fame and Springfield Science Museum are cultural highlights. Six Flags New England and Zoo in Forest Park and Education Center are also worth visiting. Our guests appreciate the hotel's central location.

    Popular Location

    What's nearby

    • Big E - 7 min walk
    • Majestic Theatre - 20 min walk
    • MassMutual Center - 5 min drive
    • Eastern States Exposition - 6 min drive
    • Springfield Museums - 12 min drive

    Getting around

    • Springfield Union Station - 8 min drive
    • Hartford, CT (BDL-Bradley Intl.) - 28 min drive

    About this property

    Best Western Springfield West Inn

    Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. All 53 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with cable channels. Free local calls, hair dryers, and ironing boards are among the other amenities that guests will find.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking

    Food and drink

    Free continental breakfast available daily 6 AM–10 AM

    Things to do

    24-hour fitness center
    Outdoor pool

    Family friendly

    Laundry facilities
    Outdoor pool
    Refrigerator

    Conveniences

    Elevator

    Guest services

    24-hour front desk
    Daily housekeeping
    Laundry facilities
    Multilingual staff

    Languages spoken

    English

    Business services

    24-hour business center
    Computer station

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Wheelchair accessible (may have limitations)
    Wheelchair-accessible parking
    Braille signage
    Wheelchair-accessible registration desk

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning

    Bathroom

    Free toiletries
    Hair dryer
    Shower/tub combination

    Entertainment

    Cable channels
    Premium channels
    TV

    Food and drink

    Coffee/tea maker
    Refrigerator

    More

    Connecting rooms available
    Desk
    Free local calls
    Iron/ironing board
    Phone
    5 - Excellent
    318
    4 - Good
    488
    3 - Okay
    201
    2 - Mediocre
    80
    1 - Poor
    46
    4.0
    Cleanliness
    4.1
    Service and Staff
    4.0
    Amenities
    3.8
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020

    3/5

    • Liked: Staff & service

    Stayed 2 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stay was nice. Quick check in, friendly desk attendant, clean room. We would stay again.

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Nice hotel

    Hotel was nice and clean. The breakfast area was small so on busy days you had to wait to make a waffle but they kept it pretty well stocked.

    Stayed 2 nights in Jan 2020

    3/5

    • Liked: Room comfort

    Not bad, not good.

    Check in wasn't horrible, but no greeting whatsoever. Bar of soap had already been opened by the sink (wrapper was in the trash) and 2 towels weren't folded as usual, so I have no idea what happened. I had already paid and needed to sleep, so I stayed and didn't bother to complain at the site.

    Stayed 1 night in Jan 2020

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