Grand Velas Riviera Maya - All Inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

• All buffet and à la carte meals, snacks, and beverages included
• 24-hour room service
• In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

• Kayaking
• Snorkeling

• Bicycling
• Fitness facilities
• Miniature golf
• Soccer
• Volleyball

• Aerobics
• Cooking
• Dancing
• Pilates
• Water fitness
• Yoga

Entertainment

• Onsite entertainment and activities
• Access to onsite nightclubs
• Onsite live performances
• Theme parties

Not included

• Golf green fees
• Use of golf cart
• Use of golf equipment
• Motorized water sports
• Sailboats
• Scuba-diving certification
• Scuba-diving excursions
• Scuba-diving lessons
• Snorkeling excursions
• Tennis lessons
• Tennis racquets
• Childcare
• Spa/beauty facilities and services
• Activities and services offered by independent operators
• Offsite tours
• Transportation to offsite activities

• Kayaking included
• Access to onsite nightclubs included
• 24-hour room service
• Buffet-style meals included
• A la carte dining included
• Fitness facilities included
• Water fitness classes/lessons included
• Volleyball included
• Soccer (football) included
• Childcare not included
• Scuba diving excursions not included
• Snorkeling excursions not included
• Scuba diving certification not included
• Motorized water sports not included
• All available beverages included
• Golf green fees not included
• Use of golf equipment not included
• Bicycling included
• Use of golf cart not included
• Spa/beauty facilities and services not included
• Activities/services from independent operators not included
• Miniature golf included
• Transportation to offsite activities not included
• Offsite tours not included
• Scuba diving lessons not included
• Yoga classes/lessons included
• Pilates classes/lessons included
• Sailboats not included
• Aerobics classes/lessons included
• Tennis rackets not included
• Dancing classes/lessons included
• Tennis lessons not included
• Onsite entertainment and activities included
• Gratuities included
• Cooking classes/lessons included
• Additional gratuities accepted
• All meals included
• Minibar (all beverages included)
• All non-motorized water sports included
• Onsite live performances included
• Theme parties included
• Snorkeling included

Grand Velas Riviera Maya - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

You'll be playing in the surf in no time with a free ride on the property's complimentary beach shuttle. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. Enjoy your summer holiday at Grand Velas Riviera Maya - All Inclusive with a pampering treatment at the full-service spa and refreshing swim in one of the 2 indoor and 3 outdoor swimming pools.

A complimentary manager's reception is offered each day. Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars, 3 swim-up bars, and 6 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and a steam room. Onsite self parking and valet parking are complimentary.

• Picnic area
• Children's games
• Number of indoor pools - 2
• Children's toys
• Number of outdoor pools - 3
• Number of spa tubs - 4
• Elevator
• Fitness facilities
• 24-hour front desk
• Free grocery shopping service
• Business center
• Porter/bellhop
• Free self parking
• Dry cleaning/laundry service
• Free valet parking
• Games
• Limo or town car service available
• Computer station
• Swimming pool
• Table tennis
• Wheelchair accessible
• Foosball
• Conference space size (meters) - 8784
• Free reception
• Terrace
• Luggage storage
• Hair salon
• ATM/banking
• Concierge services
• Gift shops or newsstand
• Conference center
• Snack bar/deli
• Shopping on site
• Pool umbrellas
• Total number of rooms - 539
• Internet access - wireless
• Number of floors - 4
• Number of buildings/towers - 3
• Internet access
• Couples/private dining
• Private picnics
• Karaoke
• Number of bars/lounges - 6
• Number of poolside bars - 3
• Full-service spa
• Number of beach bars - 2
• Number of swim-up bars - 3
• Free beach shuttle
• Beach umbrellas
• Conference space
• Spa treatment room(s)
• Billiards or pool table
• Free beach cabanas
• Concerts/live shows
• Meeting rooms
• Tours/ticket assistance
• Year Built - 2008
• Beach sun loungers
• Steam room
• Free WiFi
• Pool sun loungers
• Sauna
• Babysitting or childcare (surcharge)
• Number of coffee shops/cafes - 1
• Children's club (free)
• Supervised childcare/activities (free)
• Children's pool
• Safe-deposit box at front desk
• Spa services on site
• Area shuttle (surcharge)
• Proposal/romance packages available
• Number of restaurants - 8
• Conference space size (feet) - 94548
• Ballroom
• Banquet hall
• Laundry facilities
• Beach towels
• Air hockey
• Arcade/game room
• Wedding services
• Garden
• Multilingual staff

• Number of indoor pools - 2
• Number of outdoor pools - 3
• Children's pool
• Supervised childcare/activities (free)
• Free WiFi
• Soundproofed rooms
• Children's club (free)
• Snack bar/deli
• Laundry facilities
• Babysitting or childcare (surcharge)
• In-room childcare (surcharge)
• Arcade/game room
• Playground on site
• Miniature golf on site
• Free cribs/infant beds
• DVD player

Grand Velas Riviera Maya - All Inclusive offers 539 accommodations with indoor private spa tubs and free minibar items. Rooms open to balconies or patios. Accommodations are furnished with single sofa beds. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

• Daily housekeeping
• Hypo-allergenic bedding available
• Phone
• Private bathroom
• Bathrobes
• Free toiletries
• Hair dryer
• Iron/ironing board
• In-room safe
• Jetted bathtub
• Balcony
• Espresso maker
• Room service (24 hours)
• Designer toiletries
• Desk
• In-room climate control (air conditioning)
• Patio
• Premium bedding
• Sofa bed
• Soundproofed rooms
• Turndown service
• Free bottled water
• Premium TV channels
• Wireless internet access
• Blackout drapes/curtains
• In-room childcare (surcharge)
• Internet access (complimentary)
• Slippers
• Separate bathtub and shower
• Cable TV service
• HDTV
• Free WiFi
• Dial-up Internet access (surcharge)
• Down comforter
• Pillowtop mattress
• Pillow menu
• TV size: 65
• TV size measurement: inch
• Rainfall showerhead
• Bathtub or shower
• Private spa tub
• Sofa bed size single
• Balcony or patio
• Connecting/adjoining rooms available
• Free cribs/infant beds
• Minibar (stocked, free items)
• Towels provided
• Bedsheets provided
• Smart TV
• Champagne service
• Soap
• Shampoo
• Toilet paper
• Laptop-friendly workspace
• Child-size bathrobes
• Deck or patio
• Wardrobe or closet
• Toothbrush and toothpaste available
• Private spa tub (indoor)
• Travel crib
• WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)

A complimentary manager's reception is offered each day.

Piaf (+12 years old) - This beachfront fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Sen Lin - Overlooking the garden, this fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.

Lucca - Overlooking the pool and garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.

Frida - This beachfront fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Cocina de Autor (+12) - This beachfront fine-dining restaurant specializes in Fusion cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

3 outdoor swimming pools, 2 indoor swimming pools, and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

• Free bicycles on site
• Beach volleyball on site
• Health or beauty spa nearby
• Yoga classes/instruction on site
• Beach yoga on site
• Boat tours nearby
• Fitness classes on site
• Hiking/biking trails nearby
• Sailing nearby
• Scuba diving nearby
• Ecotours on site
• Water skiing nearby
• Miniature golf on site
• Golfing nearby
• Parasailing nearby
• Hiking/biking trails on site
• Surfing/bodyboarding nearby
• Cave exploring/spelunking nearby
• Kayaking on site
• Skydiving nearby
• Windsurfing nearby
• Ziplining nearby
• Pilates classes on site
• Playground on site

SE Spa has 42 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

• Number of treatment rooms 42
• Outdoor treatment areas
• Couples treatment rooms
• Massages on beach
• Manicures and pedicures
• Body wraps
• Aromatherapy treatments
• Hydrotherapy treatments
• Ayurvedic treatments
• Mud bath in spa
• Sauna in spa
• Spa tub in spa
• Massages
• Body treatments
• Facial treatments
• Hot stone massage
• Deep tissue massage
• Swedish massage
• Prenatal massage
• Steam room in spa
• Minimum age to access spa is 16
• Thai massage
• Reflexology
• Sports massage
• Detoxification wrap

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

• Braille or raised signage
• Wheelchair-accessible registration desk
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible concierge desk