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Shangri-la Hotel, Shenzhen

Star Rating
5 out of 5
Photo gallery

Reviews

4.1 / 5Very Good
1,118 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Luohu Commercial City
    13 min walk
  • Popular Location
    Luohu Port
    19 min walk
  • Popular Location
    Dongmen Pedestrian Street
    20 min walk
  • Airport
    Hong Kong (HKG-Hong Kong Intl.)
    39 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 2 Twin Beds

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Horizon Club, Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Horizon Club, Room, 2 Twin Beds

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Executive Suite, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Shenzhen

In the city center, Shangri-la Hotel, Shenzhen is in Shenzhen's Luohu neighborhood, an area with good shopping. Dongmen Pedestrian Street and Huaqiangbei are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Splendid China Folk Village and Happy Valley. Traveling with kids? Consider Window of the World and Shenzhen Safari Park. Our guests appreciate the hotel's convenience to public transportation: Luohu Station is 4 minutes by foot and Guomao Station is 11 minutes.

What's nearby

  • Popular Location
    Luohu Commercial City - 13 min walk
  • Popular Location
    Luohu Port - 19 min walk
  • Popular Location
    Dongmen Pedestrian Street - 20 min walk
  • Popular Location
    Huaqiangbei - 5 min drive
  • Popular Location
    Hong Kong Golf Club - 10 min drive

Getting around

  • Luohu Station - 4 min walk
  • Shenzhen Station - 14 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 27 min drive

Restaurants

  • Coffee Garden – Serves breakfast, lunch, and dinner.
  • Shang Palace – Restaurant. Serves lunch and dinner.
  • Champs Bar and Grill – Restaurant. Serves dinner.
  • 360 Bar and Restaurant – Fine-dining restaurant. Serves dinner and light fare.
  • Lobby Lounge – Serves light fare.

About this property

Shangri-la Hotel, Shenzhen

4 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite. All 522 rooms boast deep soaking tubs and offer free WiFi and satellite TV. Guests will also find free wired Internet, refrigerators, and minibars.

Policies

Check-in

Check-in time starts at 2 PM
Express check-in

Special check-in instructions

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 161 per person (approximately)
  • Airport shuttle fee: CNY 600 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property is also known as

  • Hotel Shangri-la Shenzhen
  • Shangri-la Hotel Shenzhen
  • Shangri-la Shenzhen
  • Shangri-la Shenzhen Hotel
  • Shenzhen Hotel Shangri-la
  • Shenzhen Shangri-la
  • Shenzhen Shangri-la Hotel
  • Futian Shangri-La Shenzhen Hotel Shenzhen
  • Shangri La Hotel Shenzhen
  • Shangri La Hotel, Shenzhen
  • Shangri-la Hotel, Shenzhen Hotel
  • Shangri-la Hotel, Shenzhen Shenzhen
  • Shangri-la Hotel, Shenzhen Hotel Shenzhen

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: CNY 161 per person
  • 4 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness center
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 19 treatment rooms
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Nearby things to do

Where to eat

  • Coffee Garden – Serves breakfast, lunch, and dinner.
  • Shang Palace – Restaurant. Serves lunch and dinner.
  • Champs Bar and Grill – Restaurant. Serves dinner.
  • 360 Bar and Restaurant – Fine-dining restaurant. Serves dinner and light fare.
  • Lobby Lounge – Serves light fare.
4.1

Very Good

5 - Excellent
432
4 - Good
488
3 - Okay
116
2 - Mediocre
55
1 - Poor
27
4.2
Cleanliness
4.3
Service and Staff
3.9
Amenities
3.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect business Hotel

Friendly staff. Great location.

Stayed 1 night in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient place

Stayed 1 night in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort

Perfect if condition can be updated

All is good but condition and decor could be updated.

Stayed 1 night in Aug 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities

Have stayed at this hotel twice, and on both occasions a very poor experience. The worst Shangri La I have ever stayed in. The service is exceptionally poor, and the hotel manager is rude, arrogant, obnoxious and completely uninterested in customer service. Went on to stay at HK Shangri La which was the complete opposite. Really cannot believe this is a Shangri La Hotel as its dated and staff have no idea what they are doing. Would not recommend!!!!

Stayed 2 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2019

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