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Marco Polo Shenzhen

Star Rating
4.5 out of 5

Information

Reviews

4.2 / 5Very Good
409 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Shenzhen Convention and Exhibition Center
    11 min drive
  • Popular Location
    Coco Park
    12 min drive
  • Popular Location
    Huanggang Border Crossing
    16 min drive
  • Airport
    Shenzhen (SZX-Shenzhen Intl.)
    21 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Club Deluxe Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More details
  • Deluxe Suite

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More details
  • Club Room

    Room Amenities

    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More details
  • Superior Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More details

About this area

Shenzhen

Connected to the convention center, Marco Polo Shenzhen is in Shenzhen's Futian neighborhood, a walkable area with good shopping. Hong Kong Golf Club and Shekou Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Window of the World and Happy Valley. Splendid China Folk Village and Shenzhen Safari Park are not to be missed. Our guests love the hotel's quiet location.

What's nearby

  • Popular Location
    Shenzhen Convention and Exhibition Center - 11 min drive
  • Popular Location
    Coco Park - 12 min drive
  • Popular Location
    Shenzhen Central Park - 12 min drive
  • Popular Location
    Huaqiangbei - 12 min drive
  • Popular Location
    Huanggang Border Crossing - 16 min drive

Getting around

  • Hong Kong Lok Ma Chau Station - 4 min drive
  • Shopping Park Station - 7 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 29 min drive

Restaurants

  • Cafe Marco – Serves breakfast, brunch, and lunch.
  • Carrianna Chinese Restaur – Restaurant. Serves lunch and dinner.
  • Nishimura Japanese Restau – Restaurant. Serves lunch and dinner.
  • Connect (Lobby Lounge) – Lobby lounge offering dim sum. Serves light fare.

About this property

Marco Polo Shenzhen

4.5-star luxury hotel connected to the convention center in Futian
3 restaurants, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite. All 391 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also find conveniences like sitting areas and coffee makers.
Marco Polo Shenzhen offers 391 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.
This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
In addition to an outdoor pool, Marco Polo Shenzhen provides a spa tub, a sauna, and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.
Business-related amenities at this 4.5-star property consist of a 24-hour business center and limo/town car service. This luxury hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. Complimentary self parking is available on site.
Marco Polo Shenzhen has designated areas for smoking.
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

Policies

Check-in

Check-in between 2 PM - midnight
Express check-in

Special check-in instructions

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 250 per night.

Pets

  • Pets not allowed

Property payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 171 per person (approximately)
  • Airport shuttle fee: CNY 1000 per vehicle (one way)
  • Rollaway bed fee: CNY 250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the cruise terminal and airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Marco Polo Hotel Shenzhen
  • Marco Polo Shenzhen
  • Shenzhen Marco Polo
  • Marco Polo Shenzhen Hotel Shenzhen
  • Marco Polo Shenzhen Hotel
  • Shenzhen Marco Polo Hotel
  • Marco Polo Hotel Shenzhen
  • Shenzhen Marco Polo Hotel
  • Marco Polo Shenzhen Hotel
  • Marco Polo Shenzhen Shenzhen
  • Marco Polo Shenzhen Hotel Shenzhen

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 171 per person
  • 3 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Aerobics classes
  • Fitness center
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa services
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Children's club (surcharge)
  • Dry cleaning service
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • German
  • Korean

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Nearby things to do

Activities

  • Ecotours
  • Golf lessons
  • Golfing
  • Hiking/biking trails
  • Theme parks
  • Wildlife and game drive
  • Wildlife and game viewing

Where to eat

  • Cafe Marco – Serves breakfast, brunch, and lunch.
  • Carrianna Chinese Restaur – Restaurant. Serves lunch and dinner.
  • Nishimura Japanese Restau – Restaurant. Serves lunch and dinner.
  • Connect (Lobby Lounge) – Lobby lounge offering dim sum. Serves light fare.
4.2

Very Good

5 - Excellent
153
4 - Good
192
3 - Okay
50
2 - Mediocre
8
1 - Poor
6
4.3
Cleanliness
4.1
Service and Staff
4.2
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Wonderful stay with a nice buffet breakfast. The location of the hotel is great very close to metro and coco park mall. Very convenient.

Stayed 1 night in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room is quite compact but well maintained and modern deco. Before booking at this hotel it’s says stay night reward will be rewarded by hotel.com after stay but email confirmation says otherwise. Clarified with hotel.com the rewarded will be awarded. Indeed after the stay reward night was credited and I needed to scam receipt etc to prove my stay. Hotel.com says is because I chose to pay at hotel, but halo, this is the option I preferred and available. I think this problem still exist and hotel.com need to sort out with the hotel. Apart from this hassle all is good.

Stayed 3 nights in Jul 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

convenient, clean and safe. easy to move around key malls.

Stayed 1 night in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jul 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

There should be a ironing board and iron for use in the room.

Stayed 4 nights in Jul 2019

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