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JW Marriott Hotel Shenzhen

Star Rating
5 out of 5

Information

Reviews

4.2 / 5Very Good
286 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Coco Park
    4 min drive
  • Popular Location
    Shenzhen Convention and Exhibition Center
    4 min drive
  • Popular Location
    Happy Coast
    6 min drive
  • Airport
    Hong Kong (HKG-Hong Kong Intl.)
    38 min drive

5,000+ people viewed this property in the past week for an upcoming trip.

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Book online or call:

1-844-709-7928
  • Premier Room, 2 Double Beds

    5/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 2
    • 2 Double Beds
    More details
  • Deluxe Room, 1 King Bed (Deluxe)

    4.3/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Room, 1 King Bed, Business Lounge Access

    5/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Room, 2 Double Beds, Business Lounge Access

    Room Amenities

    • City view
    • Sleeps 2
    • 2 Double Beds
    More details
  • Executive Studio, 1 King Bed, Business Lounge Access

    5/5 guest room rating

    Room Amenities

    • Golf view
    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Studio, 2 Double Beds, Business Lounge Access

    Room Amenities

    • City view
    • Sleeps 2
    • 2 Double Beds
    More details

About this area

Shenzhen

Located in Shenzhen's Futian neighborhood, JW Marriott Hotel Shenzhen is on the Strip and connected to the convention center. Hong Kong Golf Club and Shekou Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Window of the World and Happy Valley. Splendid China Folk Village and Shenzhen Safari Park are not to be missed. Our guests appreciate the hotel's quiet location.

What's nearby

  • Popular Location
    Coco Park - 4 min drive
  • Popular Location
    Shenzhen Convention and Exhibition Center - 4 min drive
  • Popular Location
    Shenzhen Central Park - 5 min drive
  • Popular Location
    Happy Coast - 6 min drive
  • Popular Location
    Huanggang Border Crossing - 6 min drive

Getting around

  • Shopping Park Station - 3 min drive
  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Hong Kong (HKG-Hong Kong Intl.) - 38 min drive

Restaurants

  • Cafe Chinois 万豪西餐厅 – Restaurant offering Asian cuisine. Serves breakfast, lunch, and dinner daily. Reservations required.
  • Man Ho 万豪中餐厅 – Restaurant offering dim sum. Serves lunch and dinner daily.
  • Shizuku 丝日本料理 – Restaurant offering Japanese cuisine. Serves lunch and dinner daily. Reservations required.
  • Lobby Lounge 大堂酒廊 – Lobby lounge. Open daily.

About this property

JW Marriott Hotel Shenzhen

5-star luxury hotel connected to the convention center in Futian
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite. All 402 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as refrigerators and coffee makers. Free WiFi and 24-hour room service are standard, as are Smart TVs with cable channels.
JW Marriott Hotel Shenzhen offers 402 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. 42-inch Smart televisions come with cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.
This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
In addition to a full-service spa, JW Marriott Hotel Shenzhen features an outdoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
This 5-star property offers access to a business center and limo/town car service. Event facilities measuring 13197 square feet (1226 square meters) include conference space. This luxury hotel also offers a sauna, spa services, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.
JW Marriott Hotel Shenzhen is a smoke-free property.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Guests under 13 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Yue Spa 悦水疗 has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub. Public bath/onsen services include an indoor public bath (no mineral springs).
The spa is open daily.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 December to 15 March:
  • Swimming pool
  • One of the swimming pools

Policies

Check-in

Check-in between 2:00 PM - 6:00 AM
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 349.8 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 198 for adults and CNY 118 for children (approximately)
  • Rollaway bed fee: CNY 349.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The seasonal pool will be open from March to November. Pool access available from 6 AM to 10 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Property is also known as

  • JW Marriott Hotel Shenzhen
  • JW Marriott Shenzhen
  • JW Shenzhen
  • Marriott Hotel Shenzhen
  • Jw Marriott Shenzhen Shenzhen
  • JW Marriott Hotel Shenzhen Hotel
  • JW Marriott Hotel Shenzhen Shenzhen
  • JW Marriott Hotel Shenzhen Hotel Shenzhen

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Limited parking spaces
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: CNY 198 for adults and CNY 118 for children
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Dry cleaning service
  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • 4 meeting rooms
  • Business center
  • Conference space (13197 square feet)

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Indoor public bath (no mineral springs)
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination

Entertainment

  • 42-inch Smart TV
  • Cable channels
  • DVD player
  • Netflix

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Nearby things to do

Activities

  • Adjacent to a golf course
  • Bicycle rentals
  • Golf lessons

Where to eat

  • Cafe Chinois 万豪西餐厅 – Restaurant offering Asian cuisine. Serves breakfast, lunch, and dinner daily. Reservations required.
  • Man Ho 万豪中餐厅 – Restaurant offering dim sum. Serves lunch and dinner daily.
  • Shizuku 丝日本料理 – Restaurant offering Japanese cuisine. Serves lunch and dinner daily. Reservations required.
  • Lobby Lounge 大堂酒廊 – Lobby lounge. Open daily.
4.2

Very Good

5 - Excellent
141
4 - Good
97
3 - Okay
33
2 - Mediocre
7
1 - Poor
8
4.4
Cleanliness
4.3
Service and Staff
3.9
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jul 2019

3/5

  • Liked: Cleanliness, property conditions & facilities

Likes: convenient location, comfortable bed Dislikes: I had to wait until 4.30pm before they had a room for me to check in. Require a swim cap to swim. Swimming pool was way too small.

Stayed 1 night in Jul 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2019

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