- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and easy, so happy it has laundry onsite, and the breakfast has BaBaoZou, these are unique to me. The smell of the hotel can be cleaner and better
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Located in Shanghai, Holiday Inn Express Shanghai New Hongqiao is in an area with good shopping. Shanghai Zoo and Happy Valley Amusement Park are local attractions and those in the mood for shopping can visit Former French Concession and Shanghai Outlets. Looking to enjoy an event or a game while in town? See what's happening at Shanghai Changning Tennis Court or Shanghai International Gymnastics Center.
My room was hot and muggy - never less than 75 F (24 C) and typically 77 F (25 C) or more. I complained about it and they sent "engineering" up to supposedly fix the problem. The nice man fiddled with the thermostat and suggested I instead open the small window to the warm and muggy outside. In reality the air conditioning system had been turned off to conserve energy but I am sure he had been instructed not to talk about that. I am all in favor of energy conservation, but when a hotel advertises itself as a 5-star hotel with air conditioning, that is what I pay for and that is what I expect to get. Otherwise the hotel was fine.