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CheapTickets Verified Reviews
Very good!
4.2 of 5 guest rating
Room type Options Nightly price Book
Comfort Single Room
193 square feet
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Other room types
Superior Double Room
Room with view
258 square feet
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Superior Double Room Single Use
Room with view
258 square feet
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Comfort Double Room, 2 Twin Beds
204 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Twin Room, Lake View
204 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
3-star spa hotel near Lake Lugano

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Pets allowed
Restaurant

When you stay at Serpiano Hotel in Serpiano, you'll be in the mountains and 10 minutes by car from Mount San Giorgio. This spa hotel is 7.1 mi (11.3 km) from FoxTown Factory Stores and 12.8 mi (20.6 km) from Lake Lugano.

Make yourself at home in one of the 84 guestrooms featuring minibars and LCD televisions. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a steam room. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands, and wedding services.

At Serpiano Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and multilingual staff. Planning an event in Serpiano? This hotel has facilities measuring 3531 square feet (328 square meters), including conference space. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The property is closed during January, February, March, November, and December.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Serpiano Hotel features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site at this 3-star property. Event facilities measuring 3531 square feet (328 square meters) include conference space. This business-friendly hotel also offers a steam room, a rooftop terrace, and spa services. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Serpiano Hotel is a smoke-free property.

  • Library
  • Bar/lounge
  • Elevator
  • Rooftop terrace
  • Full-service spa
  • Indoor pool
  • Front desk (limited hours)
  • Conference space
  • Free breakfast
  • Business center
  • Spa treatment room(s)
  • Billiards or pool table
  • Restaurant
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1973
  • Electric car charging station
  • Free self parking
  • Steam room
  • Free WiFi
  • Health club
  • Smoke-free property
  • Computer station
  • Swimming pool
  • Food and water bowls
  • Conference space size (meters) - 328
  • Spa services on site
  • Luggage storage
  • Wheelchair accessible – no
  • Conference space size (feet) - 3531
  • Gift shops or newsstand
  • Banquet hall
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 84
  • Television in common areas
  • Number of floors - 3
  • Wedding services
  • Garden
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Serpiano Hotel offers 84 accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature down comforters. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Television
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Desk
  • Cable TV service
  • Free WiFi
  • Down comforter
  • LCD TV
  • Bathtub or shower
  • Balcony or patio
  • Towels provided
  • Number of bathrooms - 1
  • Bed sheets available - no
  • Laptop-friendly workspace
  • Raised toilet seat
  • Low-height counters/sink
  • Wardrobe or closet
  • Bed sheets not available

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.

Serpiano Hotel has a restaurant serving breakfast, lunch, and dinner.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a health club, a steam room, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Free bicycles on site
  • Hiking/biking trails nearby

Spa Services

Centro SPA has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Roll-in shower
  • Wheelchair accessible parking

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 9:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed for an extra charge of CHF 15 per pet, per night
  • Dogs only
  • Food and water bowls are available

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.The property affirms that it follows sanitization practices of Clean & Safe (Switzerland) guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Car required

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines Clean & Safe (Switzerland)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Serpiano
  • Serpiano
  • Serpiano Brusino Arsizio
  • Serpiano Hotel
  • Serpiano Hotel Brusino Arsizio
  • Serpiano Hotel Hotel
  • Serpiano Hotel Serpiano
  • Serpiano Hotel Hotel Serpiano

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

A car is required for transportation to and from this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

The property affirms that it follows sanitization practices of Clean & Safe (Switzerland) guidelines.

Enhanced food service safety measures are in place.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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