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Hotel Kristall - Adults only

Star Rating
4 out of 5
Photo gallery

Reviews

4.3 / 5Excellent
19 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Spa

Map

What's nearby

  • Popular Location
    Isskogel Cable Car
    20 min walk
  • Popular Location
    Gerlos Pass
    8 min drive
  • Popular Location
    Sonnwendkopf Ski Lift
    10 min drive
  • Airport
    Innsbruck (IOB-Innsbruck Central Train Station)
    62 min drive

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Book online or call:

1-844-709-7928

    About this area

    Gerlos

    Located in Gerlos, Hotel Kristall - Adults only is in a rural location and on a river. Dorfbahn Gondola and Isskogel Cable Car are local landmarks, and the area's natural beauty can be seen at Krimmler Waterfalls and Durlassboden reservoir. Sommerwelt Hippach and Spruce Tree Castle are also worth visiting.

    What's nearby

    • Popular Location
      Isskogel Cable Car - 20 min walk
    • Popular Location
      Gerlos Pass - 8 min drive
    • Popular Location
      Sonnwendkopf Ski Lift - 10 min drive
    • Popular Location
      Plattenkogel Ski Lift - 12 min drive
    • Popular Location
      Koenigsleiten 2000 Ski Lift - 29 min drive

    Getting around

    • Zell am Ziller Station - 17 min drive
    • Innsbruck (INN-Kranebitten) - 66 min drive

    Restaurants

    • Sonnenloungegarten – Garden-view restaurant with a bar offering international cuisine. Serves breakfast, dinner, and light fare on select days.
    • Mittwoch bis Sonntag – Restaurant with a bar. Serves breakfast and dinner on select days. Reservations required.

    About this property

    Hotel Kristall - Adults only

    Riverfront hotel with golf course and restaurant
    This hotel features a golf course, a restaurant, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 19 rooms boast deep soaking tubs and offer free WiFi and balconies. Premium bedding and down comforters are standard, as are flat-screen TVs with cable channels.
    Hotel Kristall - Adults only offers 19 accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.
    Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
    In addition to a golf course, Hotel Kristall - Adults only features indoor tennis courts and an indoor pool. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
    This business-friendly hotel also offers a spa tub, a fitness center, and a sauna. Onsite self parking is complimentary.
    Hotel Kristall - Adults only has designated areas for smoking.
    Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including indoor tennis courts. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
    The recreational activities listed below are available either on site or nearby; fees may apply.

    Renovations and closures

    The property is closed during May, October, and November.

    Policies

    Check-in

    Check-in between 2 PM - 6 PM

    Special check-in instructions

    Airport shuttle service is available on request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

    Check-out

    Check-out before 10 AM

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are not available.
    • Cribs (infant beds) are not available.

    Pets

    • Pets not allowed

    Property payment types

    Mastercard
    Visa

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 15 years of age.

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    We should mention

    This property offers transfers from the airport. Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.

    Property is also known as

    • Hotel Kristall Gerlos
    • Kristall Gerlos
    • Hotel Kristall Adults Gerlos
    • Hotel Kristall Adults
    • Kristall Adults Gerlos
    • Kristall Adults
    • Kristall Adults Only Gerlos
    • Hotel Kristall - Adults only Hotel
    • Hotel Kristall - Adults only Gerlos
    • Hotel Kristall - Adults only Hotel Gerlos

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Free extended parking
    • Airport shuttle on request
    • Ski shuttle nearby

    Food and drink

    • 1 restaurant and 1 coffee shop/café
    • 1 bar

    Things to do

    • 18 holes of golf
    • 3 indoor tennis courts
    • Bicycle rentals
    • Fishing
    • Fitness center
    • Indoor pool
    • Mountain biking
    • Sauna
    • Spa tub
    • Steam room
    • Tennis

    Family friendly

    • Indoor pool

    Conveniences

    • Elevator

    Guest services

    • Daily housekeeping
    • Front desk (limited hours)
    • Luggage storage
    • Multilingual staff
    • Ski passes
    • Ski storage
    • Tour/ticket assistance

    Languages spoken

    • Dutch
    • English
    • German

    Outdoors

    • BBQ grill(s)
    • Garden
    • Terrace

    Spa

    • Aromatherapy
    • Massages
    • Massage/treatment rooms
    • Turkish bath/hammam

    More

    • Designated smoking areas
    • Fireplace in lobby

    Room amenities

    Bedroom

    • Blackout drapes/curtains
    • Down comforter
    • Hypo-allergenic bedding
    • Premium bedding

    Bathroom

    • Bathrobes
    • Bathtub or shower
    • Deep soaking bathtub
    • Free toiletries
    • Hair dryer

    Entertainment

    • 32-inch flat-screen TV
    • Cable channels

    Food and drink

    • Free bottled water

    Outdoor space

    • Balcony

    More

    • Desk
    • Laptop-compatible safe
    • Phone
    • Slippers

    Nearby things to do

    Activities

    • Cross-country skiing
    • Downhill skiing
    • Golf lessons
    • Golfing
    • Hiking/biking trails
    • Parasailing
    • Rafting
    • Rock climbing
    • Sailing
    • Ski area
    • Ski equipment rentals
    • Ski lifts
    • Ski runs
    • Skiing
    • Skiing lessons
    • Sledding
    • Snow tubing
    • Snowboarding
    • Snowshoeing
    • Water skiing
    • Windsurfing
    • Ziplining

    Where to eat

    • Sonnenloungegarten – Garden-view restaurant with a bar offering international cuisine. Serves breakfast, dinner, and light fare on select days.
    • Mittwoch bis Sonntag – Restaurant with a bar. Serves breakfast and dinner on select days. Reservations required.
    4.3

    Excellent

    5 - Excellent
    11
    4 - Good
    4
    3 - Okay
    3
    2 - Mediocre
    1
    1 - Poor
    0
    4.7
    Cleanliness
    4.5
    Service and Staff
    4.5
    Amenities
    4.4
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    The staff were very friendly and helpful lovely location with a great breakfast definately recommend!

    Stayed 1 night in Aug 2019

    3/5

    • Liked: Cleanliness, staff & service

    Good, but better options

    Is located on the edge of Gerlos, just over a 5 min walk from the lift. Room was small and dated and corridor outside was pitch dark, while energy saving measures is common in communal areas of hotels in Austria, switches are frequently motion based as opposed to infrequently placed timer switches in this case. Hotel has small pool, sauna and steam room, hotel was quiet so no issue, however the size of the sauna may prove an issue in normal weeks. Staff were friendly and helpful. Having stayed in Gerlos before however, I would stay in previous hotel if available.

    Stayed 2 nights in Dec 2017

    3/5

    Nice Hotel - Over Priced

    Had a ok visit to Hotel Kristall. The rooms are small but clean and comfy. The man who served us on the first day was very good. Friendly and extremely helpful. As was the lovely housekeeper. However one woman employee who manned the bar and front desk at the end of our stay ruined the experience. Shirty, rude and abrupt. Questioning why we had lost a key card to a room and trying to over charge for an extra nights stay. It seemed she did not understand the words 'guest' or 'customer service'. It really ruined the experience as the spa facilities and food were excellent. It also did seem over priced perhaps we just had a rubbish deal. As believe we could have stayed somewhere far better for the cost. Or at least been provided with a friendly service from all staff members.

    Pros: The Spa.

    Cons: Better customer service from particular employees.

    Location: Skiing, Mountain Hiking, Cycling.

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Fantastic Hotel in Gerlos

    The hotel and the team were superb and couldn't do enough to accommodate my friends and I. Lots of choice at breakfast including eggs cooked various ways as well as bacon which is always FTW and the evening meals were amazing. The only downsides (and these are both very minor) are that the standard rooms were a bit small and the position of the hotel is at the opposite end of the village to the lifts. However there is a free ski bus that stops directly outside the hotel, so it's not too much of problem if you don't mind catching the bus in the mornings. All of the staff were wonderful and truly helpful. I ski 3 or 4 times a year in Austria and usually stay in 4* / 5* hotels and would definitely go back to the Kristall if I skied Gerlos again.

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Garage für Motorräder, sehr guter zuvorkommender Service

    Stayed 1 night in Aug 2019

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