- Liked: Cleanliness, property conditions & facilities, room comfort
to many cons for me to stay again
Second time staying at this hotel. First time I stayed it was great!(last year same time) This time not so much. We stayed 5 days and had two towels the entire stay. We asked and they were always “in the wash or dryer” We did get fresh towels one hour prior to checkout. Charging 21 dollars per day for parking is a bit much given you can have your car valeted at other hotels for 30 dollars. The location is good and that is why we stayed a second time. The thing that really got me and warrants me not staying again.... the hotel charged me 21 dollars each day for parking, then charged me upon check in a hold (entire stay plus parking) then had random credits and holds coming in and out of my account. This would have really caused a problem for someone whom didn’t have the money to cover said charges. 5 days after check out the 5 days of extra parking charged was returned. There account software was crap. The way they charge is ridiculous, front desk couldn’t explain it either.