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CheapTickets Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Room, 2 Queen Beds, Pool View
398 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Room, 2 Queen Beds, Ocean View (Guest)
Room with view
398 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 2 Queen Beds, Balcony, Oceanfront
Room with view
398 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 2 Queen Beds, City View (Guest)
Room with view
398 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Junior Suite, 1 King Bed, Balcony, Ocean View (Club Level)
Room with view
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Suite, 1 King Bed with Sofa bed (1 Bedroom)
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Club Room, 2 Double Beds, City View
Room with view
398 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed with Sofa bed, Ocean View (Club Level)
Room with view
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 1 King Bed with Sofa bed, Balcony, Ocean View (Club Level)
Room with view
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 1 King Bed with Sofa bed, City View (Guest)
Room with view
398 square feet
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 1 King Bed with Sofa bed, Balcony, Ocean View
Room with view
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 2 Double Beds, Balcony, Ocean View (Club Level)
Room with view
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed with Sofa bed, Pool View (Club Level)
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, 1 Bedroom, Balcony (Ritz-Carlton Suite, Club Level)
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed, Balcony, Oceanfront (Guest)
Room with view
398 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 1 King Bed with Sofa bed, Ocean View (Guest)
Room with view
398 square feet
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 2 Double Beds, Ocean View (Club Level, High Floor)
Room with view
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 2 Double Beds, Balcony, Ocean View
Room with view
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed, Pool View
398 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 2 Double Beds, Pool View (Club Level, High Floor)
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Executive Suite, 1 Bedroom, Pool View (Club Level)
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Club Room, 1 King Bed with Sofa bed, City View
Room with view
398 square feet
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, 1 King Bed with Sofa bed, Garden View (1 Bedroom)
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Junior Suite, 1 King Bed, Pool View
603 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
5-star beach resort with a full-service spa

Popular property highlights

Free WiFi
Outdoor pool
Business center
Smoke-free property
24-hour front desk

With a stay at The Ritz-Carlton, San Juan in Carolina (Isla Verde), you'll be steps from Balneario de Carolina and 13 minutes by foot from Carolina Beach. This 5-star resort is 0.4 mi (0.7 km) from Isla Verde Beach and 5.1 mi (8.2 km) from Condado Beach.

Make yourself at home in one of the 416 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Wireless Internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer outdoor tennis courts or an outdoor pool. Additional features at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Grab a bite at one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

The Ritz-Carlton, San Juan

6961 Ave Gobernadores, Carolina, 00979

Renovations & Closures

This property is closed from May 15 2020 to May 31 2021 (dates subject to change).

Hotel Amenities

Hotel Amenities

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At The Ritz-Carlton, San Juan, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/boogie boarding and snorkeling.

Dining is available at one of the resort's 5 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 4 bars/lounges and a poolside bar. Public areas are equipped with complimentary wired and wireless Internet access. This luxury resort also offers an outdoor pool, outdoor tennis courts, and a 24-hour fitness center. Parking is available onsite for a surcharge.

The Ritz-Carlton, San Juan is a smoke-free property.

  • Express check-in
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Outdoor pool
  • Limo or Town Car service available
  • Valet parking (surcharge)
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Outdoor tennis courts - 2
  • Total number of rooms - 416
  • Number of floors - 10
  • Number of buildings/towers - 1
  • Tennis on site
  • Casino
  • Coffee/tea in common areas
  • Number of bars/lounges - 4
  • Full-service spa
  • Beach umbrellas
  • Conference space
  • Spa treatment room(s)
  • Beach cabanas (surcharge)
  • Meeting rooms
  • Tours/ticket assistance
  • Beach sun loungers
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Free wired Internet
  • Smoke-free property
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Safe-deposit box at front desk
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 5
  • Reception hall
  • Spa tub
  • Beach towels
  • 24-hour fitness facilities
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Spanish

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

The Ritz-Carlton, San Juan offers 416 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, designer toiletries, and hair dryers. This Carolina resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • In-room safe (laptop compatible)
  • Digital TV service
  • Flat-panel TV
  • WiFi (surcharge)
  • Pillowtop mattress
  • Free cribs/infant beds
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Grab bar - near toilet
  • Visual fire alarm

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and noon.

The Ritz-Carlton, San Juan has 5 restaurants on site.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Mountain biking nearby
  • Tennis lessons on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Bicycle rentals nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 4 PM

Check-in time ends at 3:30 AM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Property is cleaned with disinfectant

Guests are provided with free hand sanitizer

Staffed front desk

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Masks are compulsory at the property

Property confirms they are implementing guest safety measures

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 18 percent of room rate

The resort fee includes:

  • Fitness center access
  • Internet access

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 18 per day (rates may vary)
  • Self parking fee: USD 21.00 per day (in/out privileges)
  • Valet parking fee: USD 28.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Ritz-Carlton Hotel San Juan
  • Ritz-Carlton San Juan
  • San Juan Ritz-Carlton
  • Ritz-Carlton San Juan Hotel
  • Ritz-Carlton San Juan Hotel, Spa And Casino
  • Ritz Carlton Carolina
  • Carolina Ritz Carlton
  • Ritz Carlton Puerto Rico
  • Ritz-Carlton San Juan Hotel Isla Verde
  • Ritz Carolina
  • The Ritz-Carlton, San Juan Puerto Rico/Isla Verde
  • Ritz-Carlton San Juan Resort Carolina
  • Ritz-Carlton San Juan Carolina
  • The Ritz Carlton San Juan
  • RitzCarlton Juan Carolina
  • The Ritz Carlton, San Juan
  • The Ritz-Carlton, San Juan Resort
  • The Ritz-Carlton, San Juan Carolina
  • The Ritz-Carlton, San Juan Resort Carolina

We should mention

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer and masks are required in public areas.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

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