cheaptickets
Photo gallery

Sheraton Puerto Rico Hotel & Casino

Star Rating
4 out of 5

Information

Reviews

4.2 / 5Very Good
1,883 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Sheraton Casino
    1 min walk
  • Popular Location
    Puerto Rico Convention Center
    2 min walk
  • Popular Location
    Pan American Pier
    14 min walk
  • Airport
    San Juan (SJU-Luis Munoz Marin Intl.)
    12 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2019-11-19. Try updating your dates to see prices for your trip.

    About this area

    San Juan

    Sheraton Puerto Rico Hotel & Casino is located near the beach and in a walkable area with good airport proximity. Castillo de San Cristobal and San Juan Cathedral are notable landmarks, and the area's natural beauty can be seen at Condado Beach and Escambron Beach. Looking to enjoy an event or a game? See what's going on at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium.

    What's nearby

    • Popular Location
      Sheraton Casino - 1 min walk
    • Popular Location
      Puerto Rico Convention Center - 2 min walk
    • Popular Location
      Pan American Pier - 14 min walk
    • Popular Location
      Escambron Beach - 3 min drive
    • Popular Location
      Casino del Mar at La Concha Resort - 4 min drive

    Getting around

    • Sacred Heart Station - 5 min drive
    • San Juan (SJU-Luis Munoz Marin Intl.) - 12 min drive

    Restaurants

    • District Lounge&Sushi Bar – Lobby lounge offering Asian cuisine. Serves dinner and light fare daily, happy hour available.
    • Pool Bar & Grille – Poolside restaurant with a bar offering Latin American cuisine. Serves lunch and dinner daily. Kids' menu available.
    • Choices Restaurant – Family restaurant offering fusion cuisine. Serves breakfast, brunch and lunch daily. Kids' menu available.
    • Metropol Restaurant – Family restaurant with a bar offering Cuban cuisine. Serves lunch and dinner. Open 24 hours. Kids' menu available.
    • Texas de Brazil – Steakhouse with a bar offering Brazilian cuisine. Serves lunch and dinner daily. Kids' menu available.

    About this property

    Sheraton Puerto Rico Hotel & Casino

    Bayside San Juan hotel in Isla Grande, walk to Puerto Rico Convention Center
    Along with 5 restaurants, this smoke-free hotel has a full-service spa and a casino. WiFi in public areas is free. Additionally, an outdoor pool, 3 bars/lounges, and a 24-hour fitness center are onsite. All 503 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. Guests can enjoy spring water baths, and other standard amenities include iPod docks, 24-hour room service, and flat-screen TVs.
    Sheraton Puerto Rico Hotel & Casino offers 503 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, spring water baths, bathrobes, and designer toiletries.
    This San Juan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
    In addition to a full-service spa, Sheraton Puerto Rico Hotel & Casino features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.
    This 4-star property offers access to a business center and limo/town car service. Event facilities measuring 35,000 square feet (3 square meters) include a conference center. This business-friendly hotel also offers a casino, spa services, and a terrace. Parking is available onsite for a surcharge.
    Sheraton Puerto Rico Hotel & Casino is a smoke-free property.
    Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
    The recreational activities listed below are available either on site or nearby; fees may apply.
    Zen Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.
    The spa is open select days.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Self parking: USD 18 per night
    • Valet parking: USD 25 per day
    • Limo/town car service

    Food and drink

    • Buffet breakfast available for a fee daily 6 AM–11 AM: USD $10.00-$25.00 per person
    • 5 restaurants and 1 coffee shop/café
    • 3 bars/lounges and 1 poolside bar
    • 24-hour room service

    Things to do

    • 24-hour fitness center
    • Full-service spa
    • Outdoor pool

    Family friendly

    • Dry cleaning service
    • Free cribs/infant beds
    • Laundry facilities
    • Outdoor pool
    • Rollaway/extra beds (surcharge)
    • Snack bar/deli
    • Soundproofed rooms

    Conveniences

    • ATM/banking services
    • Ballroom
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • English
    • Spanish

    Business services

    • Business center
    • Computer station
    • Meeting rooms
    • Conference center

    Outdoors

    • Pool umbrellas
    • Terrace

    Spa

    • 11 treatment rooms
    • Aromatherapy
    • Body scrubs
    • Body treatments
    • Body wraps
    • Couples treatment room(s)
    • Detox wraps
    • Facials
    • Manicures and pedicures
    • Massage - deep-tissue
    • Massage - hot stone
    • Massage - prenatal
    • Massage - sports
    • Massage - Swedish
    • Massage/treatment rooms
    • Reflexology
    • Sauna
    • Spa open select days
    • Steam room

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Braille signage

    More

    • Beach towels
    • Casino
    • Smoke-free property
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Egyptian cotton sheets
    • Free cribs/infant beds
    • Hypo-allergenic bedding
    • Pillow-top mattress
    • Premium bedding
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Bathrobes
    • Bathtub or shower
    • Designer toiletries
    • Hair dryer
    • Spring water bathtub

    Entertainment

    • 40-inch flat-screen TV
    • Cable channels
    • iPod dock
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Free bottled water

    More

    • Desk
    • Free local calls
    • Iron/ironing board
    • Laptop-compatible safe
    • Soundproofing

    Nearby things to do

    Activities

    • Beach access
    • Bicycle rentals
    • Cave exploring
    • Ecotours
    • Golf lessons
    • Golfing
    • Hiking/biking trails
    • Kayaking
    • Parasailing
    • Sailing
    • Scuba diving
    • Skydiving
    • Snorkeling
    • Surfing/boogie boarding
    • Water skiing
    • Windsurfing
    • Ziplining

    Where to eat

    • District Lounge&Sushi Bar – Lobby lounge offering Asian cuisine. Serves dinner and light fare daily, happy hour available.
    • Pool Bar & Grille – Poolside restaurant with a bar offering Latin American cuisine. Serves lunch and dinner daily. Kids' menu available.
    • Choices Restaurant – Family restaurant offering fusion cuisine. Serves breakfast, brunch and lunch daily. Kids' menu available.
    • Metropol Restaurant – Family restaurant with a bar offering Cuban cuisine. Serves lunch and dinner. Open 24 hours. Kids' menu available.
    • Texas de Brazil – Steakhouse with a bar offering Brazilian cuisine. Serves lunch and dinner daily. Kids' menu available.
    4.2

    Very Good

    5 - Excellent
    941
    4 - Good
    604
    3 - Okay
    194
    2 - Mediocre
    93
    1 - Poor
    51
    4.4
    Cleanliness
    4.4
    Service and Staff
    4.5
    Amenities
    4.4
    Property condition

    5/5 Excellent

    Staff was very accommodating and helpful. Good restaurant.

    Stayed 1 night in Nov 2019

    4/5 Good

    Friendly and helpful staff. Lots of restaurant choices. Close by the cruise port.

    Stayed 1 night in Nov 2019

    5/5 Excellent

    Stayed 1 night in Nov 2019

    4/5 Good

    Stayed 1 night in Nov 2019

    4/5 Good

    Friendly staff with great disposition to help me with arrangements for meals

    Stayed 1 night in Nov 2019

    Tell us how we can improve our site