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Get an overview of this hotelBayside San Juan hotel in San Juan Antiguo, walk to Port of San Juan

Popular highlights

Free WiFi
Restaurant
Outdoor pool
Smoke-free property
Babysitting or childcare (surcharge)

With a stay at Sheraton Old San Juan Hotel, you'll be centrally located in San Juan, steps from Pier 3 and Port of San Juan.

This 4-star hotel is 0.1 mi (0.2 km) from Pier 1 and 0.4 mi (0.6 km) from Pier 4.

Make yourself at home in one of the 240 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Don't miss out on the many recreational opportunities, including a 24-hour health club, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Satisfy your appetite for brunch at Palio, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.

Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in San Juan? This hotel has facilities measuring 8073 square feet (750 square meters), including a conference center.

Sheraton Old San Juan Hotel

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Sheraton Old San Juan Hotel provides a 24-hour health club and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 8073 square feet (750 square meters) include a conference center. This business-friendly hotel also offers a terrace, tour/ticket assistance, and multilingual staff. Onsite parking is available (surcharge).

Sheraton Old San Juan Hotel is a smoke-free property.

  • Bar/lounge 
  • Elevator/lift 
  • 24-hour front desk 
  • Conference space 
  • Porter/bellhop 
  • Restaurant 
  • Express check-out 
  • Tours/ticket assistance 
  • Meeting rooms 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Outdoor pool 
  • Babysitting or childcare (surcharge) 
  • Valet parking (surcharge) 
  • Smoke-free property 
  • Computer station 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 750 
  • Terrace 
  • Luggage storage 
  • Offsite parking discounted rates available 
  • Hair salon 
  • Breakfast available (surcharge) 
  • ATM/banking 
  • Concierge services 
  • Conference space size (feet) - 8073 
  • Conference center 
  • Ballroom 
  • Banquet hall 
  • Reception hall 
  • Spa tub 
  • Total number of rooms - 240 
  • Television in common areas 
  • Number of floors - 9 
  • Wedding services 
  • Multilingual staff 
  • 24-hour health club 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • Refrigerator (on request)  
  • Microwave (on request)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge), Offsite parking discounted rates available

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Room service (limited hours) 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Phone 
  • Coffee/tea maker 
  • Microwave (on request) 
  • Refrigerator (on request) 
  • Daily housekeeping 
  • Designer toiletries 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • In-room massage available 
  • Iron/ironing board 
  • Desk 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • HDTV 
  • Free WiFi 
  • Free wired Internet 
  • Number of bathrooms -  
  • Down comforter 
  • Pillowtop mattress 
  • LCD TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.

Palio - This restaurant specializes in local cuisine and serves breakfast and brunch. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Hiking/biking trails nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

This property will enact the following policies for the SanSe Festival January 16-19, 2020: Each guest must register with the property and receive a wristband. A wristband is required for hotel access. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets stay free
  • Dogs only
  • 1 per room (up to 40 lb)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Noise-free rooms not guaranteed

Service animals exempt from fees/restrictions

Pets allowed (no fees)

Fees

You'll be asked to pay the following charges at the property:
  • Resort fee: 18.53 percent of room rate
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 20 for adults and USD 16 for children (approximately)
  • Valet parking fee: USD 25.65 per night (in/out privileges)
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)
  • Refrigerator fee: USD 10 per night
  • In-room microwave fee: USD 10 per night
  • Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Old San Juan Casino
  • Old Sheraton
  • Old Sheraton Hotel
  • Sheraton Old
  • Sheraton Old Hotel & Casino
  • Sheraton Old San Juan
  • Sheraton Old San Juan Casino
  • Sheraton Old San Juan Hotel & Casino
  • Sheraton San Juan Casino
  • Old San Juan Sheraton
  • San Juan Sheraton
  • Sheraton Old San Juan Hotel And Casino
  • Sheraton Old San Juan Hotel San Juan
  • Sheraton San Juan
  • Sheraton Old San Juan Hotel
  • Sheraton Old Hotel

We should mention

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.


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