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The Herbert Hotel

Star Rating
2.5 out of 5

Information

Reviews

3.7 / 5Good
850 reviews

Amenities

  • Free WiFi
  • Business Services
  • Laundry
  • Housekeeping

Map

What's nearby

  • Popular Location
    Westfield San Francisco Centre
    3 min walk
  • Popular Location
    San Francisco Museum of Modern Art
    10 min walk
  • Popular Location
    Asian Art Museum of San Francisco
    13 min walk
  • Airport
    San Francisco, CA (SFO-San Francisco Intl.)
    18 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2019-10-24. Try updating your dates to see prices for your trip.

    About this area

    San Francisco

    Located in San Francisco's Downtown San Francisco neighborhood, The Herbert Hotel is in the city center. Ferry Building and Berkeley Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Golden Gate Park and Aquatic Park. Check out an event or a game at Oracle Park, and consider making time for Aquarium of the Bay, a top attraction not to be missed. Our guests appreciate the hotel's convenience to public transportation: Powell St. Station is 3 minutes by foot and Montgomery St. Station is 10 minutes.

    What's nearby

    • Popular Location
      Westfield San Francisco Centre - 3 min walk
    • Popular Location
      San Francisco Museum of Modern Art - 10 min walk
    • Popular Location
      Asian Art Museum of San Francisco - 13 min walk
    • Popular Location
      TransAmerica Pyramid - 18 min walk
    • Popular Location
      Oracle Park - 2 min drive

    Getting around

    • Powell St. Station - 3 min walk
    • San Francisco 4th and King Station - 2 min drive
    • San Francisco, CA (SFO-San Francisco Intl.) - 18 min drive

    About this property

    The Herbert Hotel

    Laundry facilities, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. All 99 rooms offer free WiFi, coffee makers, and flat-screen TVs with cable channels. Guests will also find ceiling fans and free toiletries.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • No onsite parking available
    • 24-hour drop-off airport shuttle (surcharge)

    Family friendly

    • Laundry facilities
    • Rollaway beds available

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Laundry facilities
    • Tour/ticket assistance

    Languages spoken

    • English
    • Spanish

    Business services

    • Meeting rooms

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Ceiling fan
    • Rollaway beds available

    Bathroom

    • Free toiletries

    Entertainment

    • Cable channels
    • Flat-screen TV

    Food and drink

    • Coffee/tea maker

    More

    • Connecting rooms available
    5 - Excellent
    177
    4 - Good
    383
    3 - Okay
    168
    2 - Mediocre
    75
    1 - Poor
    47
    4.0
    Cleanliness
    3.9
    Service and Staff
    3.3
    Amenities
    3.6
    Property condition

    2/5

    We had a room with a fan/light that was broken. At first the light didn't turn on. We spoke to the front desk about it and they said they will send someone up. However, the handyman couldn't fix it and said he needs to report back to front desk and fix it tomorrow. Then the next morning we went out and came back in the evening to find that the light turns on but the fan had now ceased to work. Next day we spoke with front desk again and they told us that the fan/light was broken and they needed to fix it. They told us they can switch our room the next day and also offer is free breakfast for two days to make up for the nights we stayed in that room. The next morning we packed and brought our luggages down to reception to check out of that room and get our new room. The new room being offered wasn't available yet and not until 3pm. So we were told to go across the street to Bartlett Hotel to have them hold our luggage. Fine, we did that and left to go eat. Came back in the evening, picked up our luggage, went back to Herbert Hotel, checked into our new room. The new room was so much better, and more spacious. Why did they let us stay in a shabby room with a broken fan/light for 3 nights before they switch us? There were other guests complaining about their rooms too. Overall, I am displeased with the condition of the property. The location of this hotel is superb though.

    Stayed 6 nights in Oct 2019

    4/5 Good

    It has an excellent location and the staffs are very kind.

    Stayed 3 nights in Oct 2019

    4/5 Good

    It was a great hotel, especially for the amazing low price!

    Stayed 4 nights in Oct 2019

    4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 7 nights in Oct 2019

    5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Oct 2019

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