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Reviews

26 reviews

Amenities

  • Free WiFi
  • 24/7 Front Desk

Map

What's nearby

  • Popular Location
    Orpheum Theater
    4 min walk
  • Popular Location
    San Francisco City Hall
    6 min walk
  • Popular Location
    Moscone Convention Center
    3 min drive
  • Airport
    San Francisco, CA (SFO-San Francisco Intl.)
    19 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2020-01-26. Try updating your dates to see prices for your trip.

    About this area

    San Francisco

    Abigail Hotel is located in San Francisco's Downtown San Francisco neighborhood. San Francisco Museum of Modern Art and Exploratorium are cultural highlights, and some of the area's popular attractions include Pier 39 and San Francisco Zoo. Looking to enjoy an event or a game? See what's going on at Oracle Park, or consider The Regency Ballroom for a night out.

    Popular Location

    What's nearby

    • Orpheum Theater - 4 min walk
    • San Francisco City Hall - 6 min walk
    • San Francisco Museum of Modern Art - 3 min drive
    • Moscone Convention Center - 3 min drive
    • Oracle Park - 4 min drive

    Getting around

    • Civic Center Station - 4 min walk
    • San Francisco 4th and King Station - 3 min drive
    • San Francisco, CA (SFO-San Francisco Intl.) - 19 min drive

    About this property

    Abigail Hotel

    A 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel. All rooms are individually furnished and offer free WiFi and showers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    No onsite parking available

    Guest services

    24-hour front desk

    Languages spoken

    English

    More

    Smoke-free property

    Room amenities

    Bathroom

    Shower

    More

    Individually furnished
    Iron/ironing board (on request)
    Local maps
    2.0

    Guest rating

    5 - Excellent
    0
    4 - Good
    2
    3 - Okay
    3
    2 - Mediocre
    13
    1 - Poor
    8
    2.1
    Cleanliness
    2.6
    Service and Staff
    1.8
    Amenities
    1.8
    Property condition

    3/5

    • Disliked: Cleanliness, property conditions & facilities

    Good price but thats about it

    Price was on point, but elevator wasnt working upon arrival and had to take large luggage ip 2 flights of stairs (no offer to help by staff). Several repainting and updates made hotel look in a state of constructuon. Overall, building looks old and the appearance matches. Bathroom had previous guests leftover soap still in tub and icecream i fridge.

    Stayed 7 nights in Jan 2020

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    This is by far the worst hotel where I've ever stayed. The room was dirty to a ridiculous level (and no bed sheets), the personnel was utterly incompetent, and the neighborhood felt completely unsafe. To anyone who's reading this: I know that all hotels in San Francisco are incredibly expensive, but, trust me, stay in one of those.

    Stayed 5 nights in Dec 2019

    2/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities

    Well, I'm grateful that the agent at front desk upgraded my room from double room to standard room, otherwise this would be totally one star. Pros: good location. Cons: it does not look like in the pictures! We stayed there for 7 days, but we only have shampoo and soap from the very first day. No replenishment even we asked many times. We have to ask every day to clean room and for clean towels. But even we did ask everyday, they did not clean rooms and bring clean towels every day as we asked. Heater is not working properly too.

    Stayed 7 nights in Dec 2019

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    False Advertising

    Not sure where or when these pics were taken but definitely not anytime recently. Nothing was as pictured. Room was filthy. Was supposed to be a nice mother/daughter trip and my daughter was afraid to even be there! Bed linens stained and not washed, floor hadn't been vacuumed in who knows how long, extension cords and wires all over the room and hallway. Busted window blinds and door lock. Needless to say, we did not stay there. Asked for a refund since we literally walked in and out but they refused. Thankful for Hotels.com for working with me and giving me a coupon to use in the future.

    Stayed 1 night in Nov 2019

    2/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    The pictures are not what you actually get. The elevator wasn’t working, so we had to walk up 4 flights of stairs. We had to complain several times before they turned on the heater. Our room door wouldn’t lock so we had to complain and got switched to a new room, but they moved our items so that was nice. They were working on painting and other renovation work so it was loud and smelled like paint. The location was good, next to the BART. You could walk to some nice areas with 10-15 minutes. It’s an “okay” location to stay if you really only want somewhere to sleep and shower. Other than that, don’t expect too much from this place.

    Stayed 3 nights in Dec 2019

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