- Disliked: Cleanliness, staff & service, property conditions & facilities
This is the most disgusting place I’ve ever stepped foot in. I booked three rooms for me and family. Upon pulling up there were tons of people drinking in the parking lot and sitting on cars.... ok. Upon checking in a guest began to walk around the lobby and outside yelling expletives, while under the influence of who knows what, the lobby hostess did nothing. Going to look at our room; there were cigarettes butts still in the carpet and burned, the bed was not made there was dirt and a lot of debris in the bathroom and extremely poor air being breathed... not suitable for anyone or my 6 month old child. Upon leaving walking past trashed piled overflowing from trash cans in the hallway and realizing Prost people are living in these rooms I met my family who had the same situation plus urine covering their toilets and garbage still in their rooms. While trying to drive out of the parking lot the intoxicated persons stands in front of our car threatening me and my family saying we stole something from him. While him threatening to damage my car and harming me and my family. After some convincing and other people and the parking lot holding him out of the way of our path we left there to never return again. This hotel and Travelocity refuse to refund me for this life threatening inconvenience and I am appalled at everything involved here. Please don’t make this mistake!