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El Tropicano Riverwalk Hotel

Star Rating
3 out of 5

Information

Reviews

3.4 / 5
4,560 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    San Antonio River
    9 min walk
  • Popular Location
    San Antonio Majestic Theater
    10 min walk
  • Popular Location
    Alamo
    12 min walk
  • Airport
    San Antonio, TX (SAT-San Antonio Intl.)
    14 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2019-12-12. Try updating your dates to see prices for your trip.

    About this area

    San Antonio

    Located in San Antonio, El Tropicano Riverwalk Hotel is in the business district and on the riverwalk. The area's natural beauty can be seen at River Walk and San Antonio Botanical Gardens, while San Antonio Zoo and Aquarium and Splashtown are popular area attractions. Looking to enjoy an event or a game? See what's going on at Alamodome or AT&T Center. Our guests appreciate the hotel's quiet location.

    What's nearby

    • Popular Location
      San Antonio River - 9 min walk
    • Popular Location
      River Walk - 9 min walk
    • Popular Location
      San Antonio Majestic Theater - 10 min walk
    • Popular Location
      Alamo - 12 min walk
    • Popular Location
      Shops at Rivercenter - 16 min walk

    Getting around

    • San Antonio Station - 8 min drive
    • San Antonio, TX (SAT-San Antonio Intl.) - 14 min drive

    Restaurants

    • Mangos – Serves breakfast.

    About this property

    El Tropicano Riverwalk Hotel

    A restaurant, an outdoor pool, and a health club are available at this smoke-free hotel. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite. All 306 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with cable channels. Hair dryers, ironing boards, and desks are among the other amenities that guests will find.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi

    Parking and transportation

    • Self parking: USD 29.00 per day
    • Valet parking: USD 29.00 per day

    Food and drink

    • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: USD 10.95 for adults and USD 5.95 for children
    • 1 restaurant and 1 coffee shop/café
    • 1 poolside bar and 1 bar

    Things to do

    • Fitness center
    • Outdoor pool

    Family friendly

    • Dry cleaning service
    • Free cribs/infant beds
    • Laundry facilities
    • Outdoor pool
    • Refrigerator
    • Rollaway/extra beds (surcharge)

    Conveniences

    • ATM/banking services
    • Ballroom
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Gift shop/newsstand
    • Vending machine

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Wedding services

    Languages spoken

    • English
    • Spanish

    Business services

    • 24-hour business center
    • Computer station
    • Meeting rooms
    • Conference space (37000 square feet)

    Outdoors

    • Rooftop terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Braille signage

    More

    • Smoke-free property
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning
    • Free cribs/infant beds
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Hair dryer

    Entertainment

    • 27-inch TV
    • Cable channels
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Refrigerator

    More

    • Desk
    • Iron/ironing board

    Nearby things to do

    Activities

    Where to eat

    3.4

    Guest rating

    5 - Excellent
    962
    4 - Good
    1,395
    3 - Okay
    1,053
    2 - Mediocre
    630
    1 - Poor
    520
    3.6
    Cleanliness
    3.7
    Service and Staff
    3.1
    Amenities
    3.3
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Birthday celebrating

    Was a wonderful stay I think parking fee is too much

    Stayed 2 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The location is excellent downtown on Riverwalk and very nice and remodeled lobby. Clean rooms and good beds.

    Stayed 1 night in Dec 2019

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    OLD, NASTY AND RIP OFF

    If I could give negative 5 stars I would! Worst hotel and experience I have ever been too. Booked a room through hotels.com. Arrived at 11:50pm and found out parking was $30 a day on top of what we already paid. Went to room at 12am, crap in toilet, room was tiny and filthy, very old and smelled horrible and.... no hot water! Took a cold shower and went to bed. Woke up the next morning took another cold shower. Went down to complain and was told we would get another room. Got new key, went to the new room and it worked and tested water and it worked. Went to get our clothes and luggage (long long walk down hallways. Went to the new room and key didnt work anymore. Went BACK down and told them.... Was told one night free parking for our troubles. Moved our rooms. Went to dinner and before our concert went to change and key quit working again! went BACK down AGAIN and got another key. Went and changed and went to our concert. Came back to the room after the concert and KEY QUIT WORKING AGAIN!!!!! We were livid by this point. Went BACKDOWN and got ANOTHER KEY..... Was told parking would be comped for both nights. When we checked out, we were told no parking would be charged and that we would get a manager calling. Today, the day after checkout I see that my CC was not only charged for 2 night parking but for a 3rd night as well..... Complete and total rip off. They were so unorganized and really acted like we were putting them out by having new keys made. WE will never go back!

    Stayed 2 nights in Dec 2019

    3/5

    • Disliked: Staff & service

    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    For the past almost 6 years, of traveling to San Antonio, we have always stayed at El Trópicano. The staff has always been amazing and the vibe of the hotel is what brings us back.

    Stayed 2 nights in Dec 2019

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