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Wonderful!
4.6 of 5 guest rating
Room type Options Nightly price Book
Junior Suite
409 square feet
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Superior Double Room (Pavillon)
312 square feet
1 King Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
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Classic Room
215 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
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Family Suite
646 square feet
1 King Bed and 1 Double Sofa Bed 2 Twin Beds and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 1 child)
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Deluxe Suite
645 square feet
1 Queen Bed and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Double Room (Villa)
269 square feet
1 King Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with restaurant and outdoor pool

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Outdoor pool
Business center

With a stay at Relais & Châteaux Hôtel Parc Victoria in Saint-Jean-de-Luz, you'll be by the ocean, within a 15-minute drive of Bay of Biscay and St-Jean-de-Luz Beach. This 5-star hotel is 0.6 mi (0.9 km) from Pointe de Sainte Barbe and 1.1 mi (1.8 km) from Erromardie Beach.

Make yourself at home in one of the 20 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and a sauna. Additional amenities at this Art Deco hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.

Satisfy your appetite for lunch or dinner at Les Lierres, a restaurant which specializes in French cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Saint-Jean-de-Luz? This hotel has 538 square feet (50 square meters) of space consisting of conference space and a meeting room.

Languages Spoken

  • English

Show all languages

Relais & Châteaux Hôtel Parc Victoria

5 Rue Cépè, Saint-Jean-de-Luz, 64500

Renovations & Closures

The property is closed between December 1 and March 20.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Relais & Châteaux Hôtel Parc Victoria provides a spa tub, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and a meeting room. Event facilities measuring 538 square feet (50 square meters) include conference space. This Art Deco hotel also offers a terrace, an arcade/game room, and multilingual staff.

Relais & Châteaux Hôtel Parc Victoria is a smoke-free property.

  • Bar/lounge
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Conference space
  • Business center
  • Billiards or pool table
  • Restaurant
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Outdoor pool
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Swimming pool
  • Supervised childcare/activities (surcharge)
  • Safe-deposit box at front desk
  • Conference space size (meters) - 50
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Conference space size (feet) - 538
  • Spa tub
  • Total number of rooms - 20
  • One meeting room
  • Number of floors - 2
  • Number of buildings/towers - 3
  • Arcade/game room
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Spanish

Room Amenities

Relais & Châteaux Hôtel Parc Victoria offers 20 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Blackout drapes/curtains
  • Shower only
  • Satellite TV service
  • Free WiFi
  • Individually decorated
  • Towels provided
  • Bedsheets provided

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Les Lierres - This restaurant specializes in French cuisine and serves lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing on site
  • Boat tours nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Spa Services

  • Massages
  • Reflexology
  • Sports massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 8 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 10 per pet, per night
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 24 per person (approximately)
  • Pet fee: EUR 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hôtel Parc Victoria Saint-Jean-de-Luz
  • Parc Victoria Saint-Jean-de-Luz
  • Parc Victoria
  • Parc Victoria Hotel
  • Relais & Châteaux Hôtel Parc Victoria Hotel
  • Relais & Châteaux Hôtel Parc Victoria Saint-Jean-de-Luz
  • Relais & Châteaux Hôtel Parc Victoria Hotel Saint-Jean-de-Luz

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Awards & Affiliations

The property is a member of Relais & Chateaux.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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