- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful check in. Lovely lady. We were only there one night but had no issues.
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Located in Rochester, Holiday Inn Express & Suites Rochester West Medical Center is in the city center. Rochester Civic Theater and Rochester Art Center are cultural highlights, and some of the area's landmarks include Plummer House and Soldiers Field Veterans Memorial. Looking to enjoy an event or a game while in town? See what's going on at Mayo Civic Center, or consider a night out at Regional Sports Center.
Bathroom door would not latch, stayed in a suite, people above us were running around and very noisy. We also had a pet with us she is a hypoallergenic and does not shed and we were charged a $40 pet fee which I feel was pretty ridiculous, normally it’s around $15 for a pet fee. Bed and pillows were comfortable would stay here again.