Stopped on our way to New Orleans. Requested early check in, in advance. Got there to find only a few cars in the parking lot. They have hundreds of rooms. Lady at the front desk insists check in isn’t until 3pm and they are “full.” Perhaps, but doubtful. Usually if our room isn’t ready on arrival, the desk will offer to contact us when it’s ready. Nope. Keep checking back. So we do and she has us wait until precisely 3pm. The rooms were clean and adequate. They do have an Escape Room which we did with the kids and the lady working was wonderful and a joy. To be fair, Sam’s Town was probably top notch in its day, 20 years ago. It’s in good condition but old and has a dark feeling. Absolutely would not recommend the food. Subpar at best.