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Get an overview of this hotel3-star hotel with restaurant and outdoor pool

When you stay at Illusion Boutique Hotel by Xperience Hotels - Adults Only in Playa del Carmen, you'll be in a shopping district and minutes from Central Square and Nuestra Senora del Carmen Catholic Church.

This boutique hotel is within the vicinity of Quinta Alegria and Xcaret Eco Theme Park.

Make yourself at home in one of the 45 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities include complimentary wireless Internet access and concierge services.

Enjoy a satisfying meal at a restaurant serving guests of Illusion Boutique Hotel by Xperience Hotels - Adults Only. While enjoying a refreshing dip in the hotel pool, you can order your favorite drink at the poolside bar. Continental breakfasts are available daily for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request).

Illusion Boutique Hotel by Xperience Hotels - Adults Only

8th St North Between 5th Av. and the ocean Playa del Carmen QROO 77710

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A poolside bar is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. This boutique hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance.

Illusion Boutique Hotel by Xperience Hotels - Adults Only has designated areas for smoking.

  • Number of buildings/towers - 1 
  • Breakfast available (surcharge) 
  • Outdoor pool 
  • Total number of rooms - 45 
  • 24-hour front desk 
  • Number of floors - 5 
  • Coffee/tea in common areas 
  • Concierge services 
  • Airport transportation (surcharge) 
  • Luggage storage 
  • ATM/banking 
  • Poolside bar 
  • Restaurant 
  • Pool sun loungers 
  • Elevator/lift 
  • Designated smoking areas 
  • Pool umbrellas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Multilingual staff 
  • Rooftop terrace 

Family Friendly Amenities

  • Outdoor pool  
  • Free Wi-Fi  
  • Refrigerator  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Refrigerator 
  • Daily housekeeping 
  • Private bathroom 
  • Hair dryer 
  • In-room massage available 
  • Shower only 
  • Desk 
  • Iron/ironing board (on request) 
  • Ceiling fan 
  • Flat-panel TV 
  • In-room safe (laptop compatible) 
  • Free toiletries 
  • Free WiFi 
  • Cable TV service 

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Nuestra Casa - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). Open select days.

Spa Services

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Massages 

Hotel Policies

Check-in

Check-in time ends at Midnight

Minimum check-in age is 18

Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is Noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No rollaway/extra beds available

No cribs (infant beds) available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 150 and MXN 350 per person (approximately)
  • Airport shuttle fee: MXN 2208 per person (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Illusion Boutique Xperience Hotels
  • Illusion Boutique Xperience Hotels Adults
  • Hotel Illusion
  • Illusion Boutique
  • Illusion Boutique Hotel Xperience Hotels Adults Playa del Carmen
  • Illusion Boutique Hotel Playa del Carmen
  • Illusion Boutique Playa del Carmen
  • Illusion Hotel
  • Illusion Boutique Hotel By Xperience Playa Del Carmen
  • Illusion Boutique Hotel Xperience Hotels Playa del Carmen
  • Illusion Boutique Hotel Xperience Hotels
  • Illusion Boutique Xperience Hotels Playa del Carmen

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger are not permitted at this property. Only registered guests are allowed in the guestrooms.


* Rooms for this hotel are currently unavailable on our site.
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