Get an overview of this hotelEl Dorado Royale, A Spa Resort by Karisma, Gourmet Inclusive is Mexico´s premier adults-only beachfront resort. Where couples, wedding parties, and honeymooners can savor a vacation that fosters togetherness.

Popular property highlights

Breakfast included
Free self parking
Free valet parking
On private beach
Business center

When you stay at El Dorado Royale, A Spa Resort by Karisma, Gourmet Inclusive in Playa del Carmen, you'll be within the region of Playacar Golf Club.

This 4.5-star resort is within the vicinity of El Manglar Golf Course and Maroma Beach.

Make yourself at home in one of the 478 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include wireless Internet access (surcharge), concierge services, and gift shops/newsstands. Guests can get to nearby shops on the complimentary shuttle.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 14 restaurants, or stay in and take advantage of 24-hour room service. Visit one of the 8 bars/lounges, 2 beach bars, and 4 swim-up bars for a refreshing drink. A complimentary continental breakfast is served daily.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has facilities measuring 10764 square feet (1000 square meters), including a meeting room. Free valet parking is available onsite.

El Dorado Royale, A Spa Resort by Karisma, Gourmet Inclusive

Resort Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Snorkeling

Land activities

  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball


  • Yoga


  • Onsite live performances

Other inclusions

  • Shuttle service to offsite activities

Not included

  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours

Resort Amenities

El Dorado Royale, A Spa Resort by Karisma, Gourmet Inclusive is Mexico´s premiere adults-only beachfront resort. It features designer decor, 6 pools, and even its own wedding chapel. Couples, wedding parties, and honeymooners can savor a vacation that fosters togetherness. Luxuriously romantic and stretching along a secluded beach, the resort provides indulgences from gourmet cuisine and swim-up suites, to a lavish spa and a range of concierge services.

Romantic candle light dinners are available from 6 PM to 10 PM (surcharge); special wedding, honeymoon and anniversary packages are also offered (surcharge). Room service is available 24 hours a day.

Computers with high-speed Internet access (surcharge) are located in the main building.

  • Beach sun loungers 
  • Steam room 
  • Sauna 
  • Full-service spa 
  • Health club 
  • Multilingual staff 
  • Porter/bellhop 
  • Total number of rooms - 478 
  • 24-hour front desk 
  • Gift shops or newsstand 
  • Shopping on site 
  • Hair salon 
  • Dry cleaning/laundry service 
  • Tennis on site 
  • Number of bars/lounges - 8 
  • Number of beach bars - 2 
  • Number of swim-up bars - 4 
  • Wedding services 
  • Concierge services 
  • Number of outdoor pools - 6 
  • Laundry facilities 
  • Business center 
  • Rooftop terrace 
  • One meeting room 
  • ATM/banking 
  • Free valet parking 
  • Luggage storage 
  • On private beach 
  • Conference space size (feet) - 10764 
  • Beach umbrellas 
  • Beach towels 
  • Free self parking 
  • Coffee/tea in common areas 
  • Free breakfast 
  • Elevator/lift 
  • Free shopping center shuttle 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • WiFi (surcharge) 
  • Lazy river 
  • Spa treatment room(s) 
  • Conference space size (meters) - 1000 
  • Free area shuttle 
  • Number of restaurants - 14 
  • Garden 
  • Spa services on site 
  • Spa tub 


Available in all rooms: Wireless internet access ( MXN 20 per 24-hour period ), Wireless internet access ( MXN 20 per 24-hour period )

Available in some public areas: Wireless internet access ( MXN 10 per hour )


Free self parking, Free valet parking

Room Amenities

  • Premium bedding 
  • Room service (24 hours) 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Ceiling fan 
  • Blackout drapes/curtains 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Jetted bathtub 
  • Desk 
  • Iron/ironing board 
  • In-room safe 
  • Balcony 
  • WiFi (surcharge) 
  • Wired Internet access (surcharge) 
  • In-room massage available 
  • Daily housekeeping 
  • Private bathroom 
  • Separate bathtub and shower 
  • Cable TV service 
  • Flat-panel TV 

Where to Eat

El Cocotal - Air-conditioned restaurant with copper-colored water-wall, marble floor, stained-glass panel, fresh flowers, table linens. Continental breakfast available from 6:30 AM to 7 AM., international a la carte breakfast from 7 AM to 11 AM and gourmet a la carte dinner from 5:30 PM to 10 PM. Candles at dinner. No dinner reservations required. Dinner dress code: Long pants or dress shorts for men. No beach sandals or sleeveless shirts.

Sample Caribbean dinner menu for El Cocotal


  • Grilled shrimp on spicy-cilantro spaghetti with pineapple relish
  • Grilled-vegetable cannelloni with roasted-tomato sauce


  • Cream of lobster with sweet-lemon oil
  • Beef consommé with vegetables, Barolo


  • Mixed lettuce with papaya-honey dressing
  • Spinach with mango, coconut, jicama, citrus-basil dressing

    Main courses:

  • Beef tenderloin with mashed bourbon sweet potatoes
  • Plantain-stuffed chicken breast with mustard sauce
  • Poached salmon on sautéed spinach with Béarnaise sauce
  • Roasted pork loin with three beans, tropical fruits


  • Pineapple-coconut strudel with white, dark chocolates

    Sample dinner menu for La Isla


  • Black mussels in wine, garlic, pesto
  • Grilled smoked provolone with apple
  • Antipasti plate
  • Shrimp gratin
  • Salmon cakes


  • Bouillabaise
  • French onion


  • Caesar
  • Mediterranean with goat cheese

    Main courses:

  • Pizza
  • Pasta
  • Paella
  • Chicken Florentine
  • Asian-flavored beef kabobs
  • Pork loin with Italian chicken sausage
  • Herb-garlic rib-eye steak
  • Baked mahi mahi
  • Shrimp with mushrooms, capers, tomatoes


  • Almond tart with Bailey's ice cream and blueberry coulis
  • Chocolate mousse with caramel
  • Napoleon with mascarpone and raspberries

    D'Italia - Air-conditioned, non-smoking, fine-dining à la carte dinner restaurant with additional terrace seating, suede-fabric chairs, white linens, marble floor, sheer taupe curtains. Italian cuisine with Italian wine list. Open for gourmet dinner a la carte from 5:30 PM to 10:00 PM. No reservations required. Dress code: Long pants for men. No beach sandals or sleeveless shirts.

    Sample menu for D'Italia


  • Pear with Parmesan, balsamic vinaigrette
  • Marinated mushrooms with focaccia croutons
  • Breasola with pink grapefruit
  • Marinated salmon
  • Swordfish carpaccio
  • Scallops with brandy "stravecchio" and Parmesan
  • Prosciutto with cantaloupe


  • Spicy seafood
  • Cream of crab
  • Cream of asparagus


  • Arugula with walnuts, Gorgonzola
  • Caprese with buffalo mozzarella
  • Mixed greens with Parmesan spears

    First courses:

  • Porcini risotto
  • Shrimp-zucchini risotto
  • Penne with black-truffle sauce
  • Tagliatelle with shrimp, pesto
  • Prosciutto-porcini ravioli
  • Vegetable lasagna

    Second courses:

  • Beef braised in Barolo
  • Grilled rack of lamb with mint sauce
  • Pork saltimbocca
  • Shrimp with potato tower
  • Beef tenderloin with white-truffle essence
  • Salmon with fried parsley


  • Tiramisu
  • Vanilla ice cream with hot-strawberry sauce
  • Apple strudel with vanilla cream
  • Blueberry Bavarian cream with mango sauce

    Kampai - Second-floor seating in open-air à la carte dinner restaurant with thatched roof. Smoking and non-smoking sections. Asian cuisine. Open for breakfast from 7:00 AM to 11:00 AM, lunch from 12:30 PM to 3:30 PM and for gourmet dinner from 6:00 PM to 10:00 PM. Dress code: Long pants or dress shorts for men. No beach sandals or sleeveless shirts. No reservations required.

    Sample menu for Kampai


  • Thai shrimp cakes
  • Chicken satay and spring rolls
  • Chinese barbecued pork ribs
  • Battered shrimp stuffed with cream cheese
  • Gyoza with tonkatsu sauce
  • Rice noodles with crab


  • Spicy shrimp
  • Shrimp, chicken, shitake


  • California maki
  • Banana-crab maki
  • Tuna maki
  • Smoked-salmon maki
  • Avocado maki

    Main courses:

  • Thai chicken curry
  • Beef tenderloin in oyster sauce
  • Sweet-sour pork, chicken, shrimp
  • Roasted duck or chicken in sweet soy, ginger
  • Deep-fried grouper in soybean sauce


  • Tempura ice cream
  • Coffee gelatin with coconut ice cream
  • Chocolate sushi
  • Apple fritters with honey-rum glaze

    Jo Jo's - Open-air beachfront restaurant under thatched roof. À la carte lunches and Caribbean-cuisine dinners. Salad bar, burgers, quesadillas, and other light foods for lunch. Serving lunch and dinner from 11:30 AM to 10:00 PM. Dress code: Long pants or dress shorts for men. No beach sandals or sleeveless shirts. No reservations required.

    Sample dinner menu for Jo Jo's


  • Mahi Mahi cakes with pineapple chutney
  • Lobster quesadilla with mango-serrano sauce
  • Seafood fritters with sweet-sour tomato relish
  • Smoked salmon with plantain chips


  • Roasted-chicken consommé


  • Caribbean salad platter
  • Lettuce with bacon, fried nuts, honey-mustard dressing
  • Jamaican coconut-fried plantain
  • Tomato and avocado

    Main courses:

  • Roasted red snapper in coconut-plantain curry
  • Grilled chicken breast with mashed sweet potatoes
  • Vegetarian casserole
  • Pepper Pot stew with shrimp, chicken, vegetables
  • Jamaican jerked pork
  • Curried coconut shrimp
  • Beef tenderloin with mango chutney
  • Glazed salmon with sautéed spinach


  • Passionfruit soufflé
  • Belgian-chocolate mousse with caramelized hazelnuts
  • White chocolate-Grand Marnier marquise

    Las Fuentes Restaurant - Culinary theatre and lounge. Air-conditioned, nonsmoking restaurant that serves à la carte Mexican cuisine for breakfast and dinner. Food prepared in one of five open kitchens. Lounge on site. Breakfast from 7 AM to 11 AM. Dinner from 6 PM to 10 PM. No reservations required.

    Sample menu for Las Fuentes Restaurant


  • Lobster quesadillas
  • Beef tostadas
  • Seafood enchilada
  • Fried cheese with mushrooms
  • Chicken, chorizo, beef with guacamole


  • Cuitlacoche cream with corn-bean-cheese balls
  • Chicken broth with rice, avocado, chickpeas
  • Caribbean seafood
  • Tortilla


  • Smoked salmon with avocado mousse
  • Seafood ceviche salad
  • Spinach salad with avocado, bacon, chipotle oil
  • Spicy-shrimp Caesar salad

    Main courses:

  • Beef tenderloin stuffed with cheese, chorizo, mushrooms
  • Beef burrito
  • Baby back ribs
  • Chicken in mole
  • Roasted duck with tequila sauce
  • Beef or chicken fajitas
  • Rosemary-scented shrimp kabobs
  • Cactus polenta with onions, leeks


  • Lemon "symphony" with mango sauce
  • Pastel de tres leches
  • Dark-white chocolate mousse with Rompope

    La Fondue Restaurant - Serving gourmet fondues for dinner each evening. Wine list available. Nonsmoking. Dinner from 5:30 PM to 10 PM.

    La Cabana Pizzeria - Open from Noon to 5 PM Wood burning oven pizzas served to order as well as a selection of Angus burgers, small plates and Mexican "botana" dishes.

    Healthy Corner - Open from 8 AM to 4 PM Serving fresh fruits, whole-wheat sandwiches, and smoothies.

    Rincon Mexicano - Authentic Mexican delicacies. Open from Noon to 5 PM

    Bar Las Guacamayas - Open-air bar/lounge under thatched roof featuring rope swings. Located next to open-air theater. Bar Las Guacamays is open from 5 PM to 2 AM.

    Lobby Bar - Sea-view bar/lounge serving premium-brand liquor. Lobby Bar is open from Noon to 2 AM.

    Bar Los Cotorros - Health-food bar near salt-water pool serving smoothies, juices, fresh fruit, whole-wheat cookies. Open early morning to late afternoon.

    Swim-up Bar La Isla - Located at main pool, La Isla is open from 9 AM to 5 PM.

    Swim-up Bar Tucanes - Located between lobby and La Isla restaurant. Shaded area with seating. Afternoon tea service. Tucanes is open from 9 AM to 5 PM.

    Beach Bar - Beach Bar is open from 9 AM to 2 AM.

    Swim-up Bar Los Pericos - Located in Casitas section, Los Pericos is open from 9 AM to 2 AM.

    Swim-up Bar Colibri - Located in Casitas section, Colibri is open from 9 AM to 5 PM

    Swim-up Bar Los Papagayos - Located in Casitas section, Los Papagayos is open from 9 AM to 5 PM.

    Swim-up Bar Pelicanos - Located in Casitas section, Pelicanos is open from 9 AM to 5 PM.

    Swim-up Bar Las Fuentes - Located at Las Fuentes Swimming Pool, Fuentes is open from 9 AM to 5 PM.

    Swim-up Bar Colibri – Located at the Casita Suites Section 28, Colibri is open from 9 AM to 5 PM.

    Swim-up Bar Quetzal – Located at the Casitas Suites Section 29, Quetzal is open from 9 AM to 5 PM.

    Swim-up Bar Faisanes – Located at the Casitas Suites Section 30, Faisanes is open from 9 AM to 5 PM.

    Swim-up Albatros – Located at the Casitas Suites Section 31, Albatros is open from 9 AM to 5 PM.

    Las Olas Corner - Serves salads, wraps, sandwiches, and smoothies. Located at Albatros bar in Casitas Suites Section 31.

    Gaviotas Seashore Bar - Located in front of Kampai Restaurant, Gaviotas Seashore Bar, is open from 9 AM to 11 PM.

  • Entertainment

    Activities include:

    • Nightly entertainment, including music/dance shows
    • Meditation/relaxation classes
    • Tai chi classes
    • Aerobics classes
    • Cardio-machine classes
    • Power walks
    • Jungle walks
    • Spanish lessons
    • Dance lessons
    • Silk design/painting lessons
    • Arts and crafts painting
    • Sports tournaments and contests
    • Beach games
    • Beach volleyball

    Nearby Things to Do

    The resort stretches along a mile long private white sandy beach on the Mexican Carribean. In addition to the Caribbean Sea, swimming options include a 30.5-by-15.25-meter (100-by-50-ft) saltwater pool.

    Freshwater swimming is available in the other 12 on-site pools.

    The resort provides snorkeling gear, pedal boats, and kayaks. An independent operator in the main pool provides introductory scuba-diving lessons, and the operator also offers scuba diving and snorkeling instruction and excursions for surcharges. Other recreational opportunities include two lighted tennis courts (racquets and balls provided) and bicycles.

    Moon Palace golf course is 20 km (12.5 mi) from the resort, and Playacar golf course is 27 km (17 mi).

    The recreational activities listed below are available either on site or near the resort; fees may apply.

    • Scuba diving nearby 
    • Hiking/biking trails nearby 
    • Windsurfing nearby 
    • Fitness classes on site 
    • Bicycle rentals on site 
    • Kayaking on site 
    • Snorkeling on site 
    • Volleyball on site 
    • Yoga classes/instruction on site 

    Spa Services

    The Spa at El Dorado Royale features ocean and water views and offers a wide variety of options, including massages, aromatherapy, reflexology, facials, special body treatments and couples massage class. Spa facilities include a sauna, steam room, couples treatment rooms, outdoor treatment rooms and a fitness room.

    • Reflexology 
    • Outdoor treatment areas 
    • Couples treatment rooms 
    • Aromatherapy treatments 
    • Ayurvedic treatments 
    • Massages 
    • Body treatments 
    • Facial treatments 

    Resort Policies


    Check-in time starts at 3 PM


    Check-out time is noon

    Payment types

    Children and extra beds

    • Children are welcome.
    • Cribs (infant beds) are not available.


    • Pets not allowed

    You need to know

    Extra-person charges may apply and vary depending on property policy.

    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    No cribs (infant beds) available


    The charges below are included in your overall room price:
    • Resort fee
    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Fee for in-room wireless Internet: MXN 20 per 24-hour period (rates may vary)
    • Fee for in-room wired Internet: MXN 20 per 24-hour period (rates may vary)
    • Fee for wireless Internet in public areas: MXN 10 per hour (rates may vary)
    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Resort Name

    • Dorado Royale Spa Resort Karisma All Inclusive
    • El Dorado Royale Spa Resort Karisma All Inclusive
    • El Dorado Royale Spa Karisma Playa del Carmen
    • El Dorado Royale Spa Karisma

    We should mention

    A resort fee is included in the total price displayed.

    Awards & Affiliations

    Green / Sustainable Property
    This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Special Offer: Resort Credit

    Book a stay in a rate plan displaying the “Special Offer: USD 1000 resort credit” green tag now–September 30, 2017 for travel August 12-December 22, 2017 and receive 1 USD 60 credit towards Private Beach Dinner; 1 USD 30 credit towards lobster purchase; 1 USD 30 credit towards lobster dinner; 1 USD 20 credit towards a bottle of wine (minimum price of USD 80); 1 USD 90 credit towards a 50-minute massage (50 min); 1 USD 100 credit towards an 80-minute massage; 1 USD 80 credit towards a 50-minute facial; 1 USD 30 credit towards a 25-minute manicure; 1 USD 30 credit towards a 25-minute pedicure; 1 USD 50 credit towards bridal hairstyle; 1 USD 45 credit towards make-up; 1 USD 400 credit towards an upgrade to any category (subject to availability; upgrade done at time of check-in).

    Full details at check-in. Spa appointment may be required. Taxes and gratuity may not be included. Only 1 credit may be used per person, service, and/or purchase. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

    USD 250 Resort Credit

    Book a minimum 3-night stay in any qualifying rate plan displaying the "USD 250 resort credit" tag from now - September 30, 2017, for travel January 3 - December 22, 2018, and receive 5 USD 20 resort credit towards wine purchases (1 credit per bottle), 2 USD 50 credit towards massage services (1 credit per service), 1 USD 50 credit towards a candlelit dinner.

    Full details provided at check-in. Spa appointment may be required. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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