- Liked: Cleanliness, staff & service, property conditions & facilities
Nice personnel. Clean. New beds and recently renovated.
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Located in Richmond, Holiday Inn Express Richmond Downtown is in the city center. The National and Altria Theater are cultural highlights, and travelers looking to shop may want to visit Broad Street and Carytown. Looking to enjoy an event or a game? See what's going on at Richmond Coliseum or Richmond International Raceway.
The staff was amazing. The front desk clerk that we dealt with during the day was amazing. She treated our children wonderfully. I also left my Kindle e-reader there by mistake and called 5 hours after checking out and they found it. They did whatever they could to return it to me. This was one of the best hotel stays we have had. Best hotel staff. Thanks