- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room, friendly helpful staff & delicious breakfast. Thankyou!
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Located in Ashland, Country Inn & Suites by Radisson, Ashland - Hanover, VA is in the business district and near a train station. Lavender Fields Herb Farm and Hanover Tavern are local landmarks, and some of the area's attractions include Kings Dominion and Cobblestones Park. Looking to enjoy an event or a game while in town? See what's happening at Richmond International Raceway or Richmond Coliseum.
Booked this room on the app before a weekend getaway, due to it’s proximity to Richmond. Upon arrival the outside was okay but from the moment we entered there was a dingy smell to the lobby. The front desk clerk was rude and seemed preoccupied while checking is in. Then when we got to the room we were horrified at how dirty and smelly it was. The walls have stains and the carpet was worn. We asked for a different room and she gave us a second room that was just as bad. My husband then looked at a 3rd and 4th room before we finally requested a cancellation. The front desk clerk at this point was very hands off and stated she could not help us in any way due to us booking through this app. The whole experience has left us gun shy to book through the app AND we will probably not be giving Country Inn & suites any further chances!