- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a reasonably priced, clean hotel with helpful staff. We would stay here again.
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Country Inn & Suites by Radisson, Petersburg, VA is located in Petersburg. Centre Hill Museum and Farmers Bank are cultural highlights, and some of the area's landmarks include Old Blandford Church and Poplar Grove National Cemetery.
-Called hotel in advance to be certain of handicapped room w/ elevated toilet & roll-in shower & built-in shower bench. -They offered a King Suite (which has a pull out couch for our daughter). I booked it, paying in advance. -Arrived, the room w/ King bed had a bath tub (NOT A ROLL-IN SHOWER), very low toilet (which I couldn’t use). -We called desk, Jasmine told us to wait room 310 & she would meet us, bring key to an Accessible Room. -We waited 1 hr. (Not her fault because she said the desk got busy & she was only staff in the entire hotel...I believe that is illegal to make someone work alone as it’s a safety hazard). I suspect that she ran up to make up the bed in the handicapped room making the wait so long. -We called desk again, she said that she was busy & we didn’t misunderstand, we were instructed to wait in the room that we can’t stay in. She arrives with a key to rm 213. -We entered a hot room with the strong smell of mold. -The entrance to bathroom had wet spongy floorboards & had loose tiles. You could see they tried to gle ceramic tile down with silicone instead of ripping up tile, & replacing the under flooring. -THE GRAB BAR BY HANDICAPPED TOILET WAS HANGING OFF OF THE WALL, SCREWS RIPPED OUT! If I didn’t see that, it would have pulled off wall & I would have fallen! Removable Shower head was so high that disabled person can’t reach -This room had no pull out couch for our adult daughter. -We were told we would be given pts. but never got them.