- Liked: Cleanliness, property conditions & facilities
- Disliked: Room comfort
The general service was great. The third floor room was clean except for a few minor details such as cleaning oil from the headboards on the bed. The room was quiet except at 500am when they turned on the fan for the kitchen below (First floor). The sound in the room was similar to a diesel truck warming up. It did not stop for the rest of the stay. I contacted guest services and they notified me that it would be looked into some other time. It is hard to believe that has not been reported before. That is why I rated comfort as disappointing. I could have done the same for service, but the folks were genuinely helpful for the most part.