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4.5 / 5Excellent
1,341 reviews


  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking


What's nearby

  • Popular Location
    Sirenis Aquagames Water Park
    4 min walk
  • Popular Location
    Macao Beach
    19 min drive
  • Popular Location
    Hard Rock Golf Club at Cana Bay
    24 min drive
  • Airport
    Punta Cana (PUJ-Punta Cana Intl.)
    40 min drive

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Your dates need to occur after 2020-01-22. Try updating your dates to see prices for your trip.

    About this area

    Punta Cana

    Located in Punta Cana, Excellence El Carmen - Adults Only All Inclusive is on the beach. Macao Beach and Arena Gorda Beach reflect the area's natural beauty and area attractions include Downtown Punta Cana and Manati Park Bavaro.

    Popular Location

    What's nearby

    • Sirenis Aquagames Water Park - 4 min walk
    • Macao Beach - 19 min drive
    • Hard Rock Golf Club at Cana Bay - 24 min drive
    • Arena Gorda Beach - 28 min drive
    • Iberostar Golf Course - 28 min drive

    Getting around

    • Punta Cana (PUJ-Punta Cana Intl.) - 40 min drive


    • Agave // Dress Code – Fine-dining restaurant offering Tex-Mex cuisine. Serves dinner daily.
    • Basmati // Dress Code – Fine-dining restaurant offering Indian cuisine. Serves dinner daily.
    • Chez Isabelle / DressCode – Fine-dining restaurant offering French cuisine. Serves dinner daily.
    • The Grill // Dress Code – Steakhouse. Serves lunch and dinner daily.
    • Flavor Market / DressCode – Fine-dining restaurant offering Spanish cuisine. Serves dinner daily.

    About this property

    Excellence El Carmen - Adults Only All Inclusive

    Catch some rays at the beach or spend the day relaxing at Excellence El Carmen - Adults Only All Inclusive's full-service spa. Then enjoy a meal at one of the property's 12 restaurants. All 492 rooms boast jetted tubs and offer free WiFi and free minibar items. Furnished balconies or patios and sitting areas are standard, as are LED TVs with cable channels.

    All inclusive details

    This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

    Gratuities and taxes

    Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

    Food and beverages

    All buffet and à la carte meals, snacks, and beverages included
    24-hour room service
    In-room minibar (all beverages included)

    Activities and facilities/equipment

    All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

    Land activities

    Fitness facilities


    Onsite entertainment and activities
    Access to onsite clubs
    Onsite live performances
    Theme parties

    Property amenities


    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Free valet parking
    Free extended parking
    Area shuttle (surcharge)

    Food and drink

    Free buffet breakfast available daily 7 AM–10 AM
    All buffet and à la carte meals, snacks, and beverages included
    12 restaurants and 1 coffee shop/café
    4 poolside bars, 16 bars/lounges, 1 beach bar and 1 swim-up bar
    24-hour room service

    Things to do

    23 outdoor pools
    Beach volleyball
    Beach yoga
    Fitness center
    Full-service spa
    Outdoor tennis court
    Pilates classes
    Scuba diving
    Steam room
    Yoga classes

    Family friendly

    23 outdoor pools
    Dry cleaning service


    Free newspapers in lobby
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Hair salon
    Luggage storage
    Multilingual staff
    Tennis lessons
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken


    Business services

    1 meeting room
    Conference center


    BBQ grill(s)
    Beach loungers
    Beach umbrellas
    Beachfront location
    Free pool cabanas
    Pool umbrellas
    Rooftop terrace


    7 treatment rooms
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Manicures and pedicures
    Massage - deep-tissue
    Massage - hot stone
    Massage - on the beach
    Massage - prenatal
    Massage - sports
    Massage - Swedish
    Massage/treatment rooms
    Outdoor treatment areas
    Spa open daily
    Spa tub
    Steam room
    Turkish bath/hammam


    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking


    Beach towels
    Designated smoking areas

    Room amenities


    Air conditioning
    Pillow menu
    Premium bedding


    Free toiletries
    Jetted bathtub
    Rainfall showerhead
    Separate bathtub and shower


    46-inch LED TV
    Cable channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Free minibar

    Outdoor space

    Furnished balcony or patio


    Free international calls
    Laptop-friendly workspace
    LED light bulbs
    Separate sitting area
    Turndown service


    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition


    • Liked: Cleanliness, amenities, property conditions & facilities
    • Disliked: Staff & service

    My spouse and I have stayed at Excellence resorts before, and this one did not meet the expectations we have come to know from their brand. We were extremely disappointed in the service compared to their other locations. We had issues with sub par service, our room not getting cleaned and restocked, not completing turn down service, staff stealing items from the mini fridge, and timely ordering of room service (hour + wait times). We did report the issues to management, and they were very quick to resolve the lack of attention to detail. If this had been our first experience at an Excellence resort, we may have been okay with the stay, but having gone there to receive the Excellence service and attention to detail that we expect from the brand, this resorts was severely lacking :( Disappointed.

    Stayed 5 nights in Dec 2019

    5/5 Excellent

    • Liked: Staff & service, amenities, property conditions & facilities

    Stayed 5 nights in Jan 2020


    • Liked: Staff & service

    The layout of the resort was easy to navigate. Very good if you just want to relax & read a book. It was off season so it felt empty, and in general staff & service was acting that way. Nice and helpful if you asked, but not proactive for beach service. Rooms would benefit from some form of humidity control. By the end of our stay unused clothes were musty. Food was ok, but only in the French & Club level restaurants would I call it excellent. The sports bar was best evening atmosphere.

    Stayed 4 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The resort is very nice and the people really stood-out.

    Stayed 5 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    amazing trip! I will back soon!! great!!the manger name dominican , she is a great and kind person! after i went to this resort , i know what is customer service is! great staff, great quality of food !

    Stayed 6 nights in Jan 2020

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