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Reviews

1,573 reviews

Amenities

  • Pool
  • Free WiFi
  • All inclusive
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Marietas Islands
    6 min walk
  • Popular Location
    Cruise Ship Terminal
    9 min walk
  • Popular Location
    La Isla
    10 min walk
  • Airport
    Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    14 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2020-02-25. Try updating your dates to see prices for your trip.

    About this area

    Puerto Vallarta

    Located on the beach, Krystal Vallarta is in Puerto Vallarta's North Hotel Zone neighborhood, a walkable area with good airport proximity and shopping. Cruise Ship Terminal and Bay of Banderas are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Nuevo Vallarta Beach. Vallarta Adventures and Aquaventuras Park Vallarta are also worth visiting.

    Popular Location

    What's nearby

    • Marietas Islands - 6 min walk
    • Cruise Ship Terminal - 9 min walk
    • La Isla - 10 min walk
    • Playa Las Glorias - 2 min drive
    • Bay of Banderas - 7 min drive

    Getting around

    • Central Camionera Station - 14 min drive
    • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 14 min drive

    About this property

    Krystal Vallarta

    Catch some rays at the beach or spend the day relaxing at Krystal Vallarta's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. All 388 rooms provide free WiFi, room service, and cable TV. Other amenities available to guests include free bottled water, safes, and free toiletries.

    All inclusive details

    All-inclusive room rates at Krystal Vallarta are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

    Gratuities and taxes

    Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

    Food and beverages

    All buffet and à la carte meals, snacks, and local beverages included
    Dining and beverage availability limited at one or more venues

    Activities and facilities/equipment

    All onsite activities and use of facilities and equipment are included.

    Lessons/classes/games

    Aerobics
    Dancing
    Water fitness

    Entertainment

    Onsite live performances
    Theme parties

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Self parking: MXN 50 per day
    Roundtrip airport shuttle (surcharge)

    Food and drink

    Breakfast available for a fee: MXN 180-300 per person
    All buffet and à la carte meals, snacks, and local beverages included
    3 restaurants and 1 coffee shop/café
    1 poolside bar and 1 bar
    Room service available

    Things to do

    Aerobics classes
    Fitness center
    Full-service spa
    Outdoor pool
    Shopping
    Spa tub

    Family friendly

    Babysitting/childcare (surcharge)
    Dry cleaning service
    In-room child care (surcharge)
    Laundry facilities
    Outdoor pool

    Conveniences

    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    1 meeting room
    Business center
    Conference space

    Outdoors

    Beachfront location
    Garden
    Terrace

    Spa

    Aromatherapy
    Body treatments
    Facials
    Massages
    Spa tub
    Steam room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    In-room accessibility
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Beach towels

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Blackout drapes/curtains

    Bathroom

    Free toiletries
    Hair dryer (on request)

    Entertainment

    Cable channels

    Food and drink

    Free bottled water

    More

    Iron/ironing board (on request)
    Safe
    3.4

    Guest rating

    5 - Excellent
    329
    4 - Good
    513
    3 - Okay
    352
    2 - Mediocre
    210
    1 - Poor
    169
    3.8
    Cleanliness
    3.7
    Service and Staff
    3.3
    Amenities
    3.4
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Clean, friendly, and fun

    Stayed 3 nights in Feb 2020

    3/5

    • Liked: Cleanliness, staff & service
    • Disliked: Property conditions & facilities

    The beach was great lounge chair little old. Room didn’t even have a Kleenex.

    Stayed 6 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service

    Very nice modern room but the only negative thing is that there wasn’t any dresser to put your clothes away. The included breakfast was very good.

    Stayed 9 nights in Feb 2020

    3/5

    • Liked: Staff & service, room comfort

    Adequate

    This hotel was adequate. There was a problem with the hot water in the room. The beds were comfortable and the view of the ocean was great. There was an hour where none of the restaurants were serving food. On the other hand, the pool bar had a variety of snack items available at no charge. The bathrooms near the family pool had plumbing problems. The hotel appears to have had it's hey day but needs updates.

    Stayed 1 night in Feb 2020

    3/5

    • Liked: Cleanliness
    • Disliked: Staff & service, amenities

    It is a large hotel and things don't get well managed in some aspects:- our room had a continuous air-conditioned water leak at the point that it was unsafe. The maid obviously saw it but never took action. Amenities were a hit and miss:- some days they don't deliver water bottles; other days "forgot" to deliver shampoo or soap; etc. The worse:- they didn't gave us an expense receipt for our stay. They said I should ask Orbitz for that!

    Stayed 4 nights in Feb 2020

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