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Get an overview of this hotelUpscale property on the beach, with 2 outdoor swimming pools

Popular highlights

Free self parking
Free valet parking
Free WiFi
24-hour business center
Grocery/convenience store

When you stay at Grand Residences All Inclusive in Puerto Morelos, you'll be on the beach, within a 5-minute drive of Ojo de Agua Beach and San Jose Catholic Parish.

This 5-star property is 14.7 mi (23.7 km) from Maroma Beach and 17.3 mi (27.9 km) from Tres Rios Ecopark.

Make yourself at home in one of the 144 air-conditioned rooms featuring microwaves and iPod docking stations. 47-inch LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a 24-hour health club. Additional features at this property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at El Faro Grill, one of the property's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Puerto Morelos? This property has 1507 square feet (140 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).

Resort Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Snorkeling

Land activities

  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games

  • Water fitness

Entertainment

  • Onsite entertainment and activities

Other inclusions

  • Roundtrip airport transfers

Not included

  • Golf green fees
  • Use of golf cart
  • Miniature golf
  • Motorized water sports
  • Snorkeling excursions
  • Tennis lessons
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Taxes included 
  • 24-hour room service 
  • Buffet and à la carte dining 
  • Airport transfers included (roundtrip) 
  • Premium/non-domestic beverages not included 
  • Fitness facilities included 
  • Premium food items not included 
  • Tennis included 
  • Water fitness classes/lessons included 
  • Volleyball included 
  • Laundry/dry cleaning services not included 
  • Childcare not included 
  • Snorkeling excursions not included 
  • Limited meals offered through room service 
  • Motorized water sports not included 
  • All available beverages included 
  • Golf green fees not included 
  • Use of golf cart not included 
  • Spa/beauty facilities and services not included 
  • Activities/services from independent operators not included 
  • Transportation to offsite activities not included 
  • Offsite tours not included 
  • Miniature golf not included 
  • Tennis lessons not included 
  • Onsite entertainment and activities included 
  • Gratuities included 
  • Additional gratuities accepted 
  • All food and beverages included 
  • Surcharge for premium food items 
  • Surcharge for premium or imported alcoholic beverages 
  • Minibar (all beverages included) 
  • All non-motorized water sports included 
  • All land activities, and recreational facilities and equipment included 
  • Snorkeling included 

Resort Amenities

Grand Residences All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Grand Residences All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges, a beach bar, and a swim-up bar. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking and valet parking are complimentary.

Grand Residences All Inclusive has designated areas for smoking.

  • Express check-in 
  • Number of outdoor pools - 2 
  • Elevator/lift 
  • Free airport transportation 
  • 24-hour front desk 
  • Poolside bar 
  • Porter/bellhop 
  • Express check-out 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free valet parking 
  • Computer station 
  • Conference space size (meters) - 140 
  • Terrace 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Conference center 
  • Snack bar/deli 
  • Designated smoking areas 
  • Pool umbrellas 
  • Outdoor tennis courts - 2 
  • Total number of rooms - 144 
  • One meeting room 
  • Number of floors - 5 
  • Number of buildings/towers - 7 
  • 24-hour health club 
  • Beach bar 
  • Coffee/tea in common areas 
  • Number of bars/lounges - 2 
  • Full-service spa 
  • Beach umbrellas 
  • Swim-up bar 
  • Conference space 
  • Spa treatment room(s) 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Year Built 2013 
  • Coffee shop or café 
  • Beach sun loungers 
  • Free WiFi 
  • Pool sun loungers 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Children's pool 
  • Spa services on site 
  • Number of restaurants - 3 
  • 24-hour business center 
  • Conference space size (feet) - 1507 
  • Beach towels 
  • Spa tub 
  • 24-hour fitness facilities 
  • Wedding services 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Children's club (free)  
  • Grocery/convenience store  
  • Snack bar/deli  
  • Babysitting or childcare (surcharge)  
  • Playground on site  
  • Microwave  
  • Cribs/infant beds (complimentary)  
  • DVD player  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • Premium TV channels 
  • DVD player 
  • Pay movies 
  • Premium bedding 
  • Air conditioning 
  • Ceiling fan 
  • In-room climate control (air conditioning) 
  • Phone 
  • Free local calls 
  • Free bottled water 
  • Microwave 
  • Minibar (stocked, free items) 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Separate bathtub and shower 
  • Slippers 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Blackout drapes/curtains 
  • Cookware, dishware, and utensils 
  • Cable TV service 
  • Free WiFi 
  • iPod docking station 
  • Number of bathrooms -  
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • LED TV 
  • Pillow menu 
  • Espresso maker 

Where to Eat

El Faro Grill - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Lobby Cafe and Bar - This lobby lounge overlooks the garden. Open daily.

Heaven Beach Bar - This beach bar serves lunch only. Open daily.

Pool Bar - This bar is located on the beach. Open daily.

Flor de Canela - This restaurant specializes in Mexican cuisine. Open daily.

24-hour room service is available.

Nearby Things to Do

Outdoor tennis courts and a 24-hour health club are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site 
  • Ecotours nearby 
  • Beach volleyball on site 

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage 
  • Number of treatment rooms 2 
  • Massages on beach 
  • Manicures and pedicures 
  • Body treatments 
  • Facial treatments 
  • Aromatherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Resort Policies

Check-in

Check-in time starts at 4 PM

Minimum check-in age is 25

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Guests staying through a Saturday night may be required to move rooms with hotel assistance. For more details, please contact the office using the information on the reservation confirmation received after booking.
Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details. Please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

No rollaway/extra beds available

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: USD 200.00 per night
  • Sanitation services: USD 4 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Resort Name

  • Grand Residences All Inclusive Puerto Morelos
  • Grand Residences All Inclusive
  • Grand Residences Puerto Morelos
  • Grand Residences All Inclusive All-inclusive property
  • Resinces Inclusive inclusive

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

Complimentary Excursion for 2

Book a stay now-December 15, 2019 in any room or rate category for travel May 1-June 30, 2019 or August 24-December 15, 2019 and receive a complimentary Dolphin Swim Adventure for 2 at Dolphin Discovery Isla Mujeres.

Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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