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Get an overview of this hotelElegant adults-only property on the beach

Popular highlights

Breakfast included
Free valet parking
Free WiFi
On private beach
Business center

When you stay at Excellence Riviera Cancun - Adults Only - All Inclusive in Puerto Morelos, you'll be next to a golf course and within a 5-minute drive of Crococun Zoo.

This 5-star property is 14.4 mi (23.3 km) from Maroma Beach and 14.6 mi (23.4 km) from Ventura Park Cancun.

Make yourself at home in one of the 440 air-conditioned rooms featuring free minibar items and DVD players. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Toscana, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 11 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This property has facilities measuring 104410 square feet (9700 square meters), including conference space. Free valet parking is available onsite.

Resort Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling

Land activities

  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Surcharge for bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included 
  • Sailing included 
  • Taxes included 
  • 24-hour room service 
  • Buffet and à la carte dining 
  • Airport transfers not included 
  • Fitness facilities included 
  • Water fitness classes/lessons included 
  • Tennis included 
  • Volleyball included 
  • Laundry/dry cleaning services not included 
  • Scuba diving excursions not included 
  • Snorkeling excursions not included 
  • Scuba diving certification not included 
  • All available beverages included 
  • Motorized water sports not included 
  • Golf green fees not included 
  • Use of golf equipment not included 
  • Bicycling included 
  • Use of golf cart not included 
  • Spa/beauty facilities and services not included 
  • Activities/services from independent operators not included 
  • Transportation to offsite activities not included 
  • Offsite tours not included 
  • Scuba diving lessons not included 
  • Miniature golf not included 
  • Yoga classes/lessons included 
  • Sailboats not included 
  • Aerobics classes/lessons included 
  • Dancing classes/lessons included 
  • Onsite entertainment and activities included 
  • Language classes/lessons included 
  • Gratuities included 
  • Cooking classes/lessons included 
  • Additional gratuities accepted 
  • All food and beverages included 
  • Surcharge for bottled wine 
  • Minibar (all beverages included) 
  • In-room liquor dispensers 
  • Meals and drinks at companion properties included 
  • Onsite live performances included 
  • All land activities, and recreational facilities and equipment included 
  • Theme parties included 
  • Snorkeling included 

Resort Amenities

Excellence Riviera Cancun - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the property's beach. At Excellence Riviera Cancun - Adults Only - All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 11 bars/lounges, a beach bar, and a swim-up bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers an outdoor tennis court, a 24-hour fitness center, and a spa tub. Complimentary valet parking is available on site.

Excellence Riviera Cancun - Adults Only - All Inclusive is a smoke-free property.

  • Number of outdoor pools - 6 
  • Elevator/lift 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Turkish bath/Hammam 
  • Porter/bellhop 
  • Dry cleaning/laundry service 
  • Free valet parking 
  • On private beach 
  • Conference space size (meters) - 9700 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Shopping on site 
  • Outdoor tennis court 
  • Total number of rooms - 440 
  • Number of floors - 4 
  • Number of buildings/towers - 9 
  • Tennis on site 
  • Barbecue grill(s) 
  • Beach bar 
  • Rooftop terrace 
  • Number of bars/lounges - 11 
  • Full-service spa 
  • Swim-up bar 
  • Spa treatment room(s) 
  • Conference space 
  • Free breakfast 
  • Tours/ticket assistance 
  • Meeting rooms 
  • Year Built 2004 
  • Coffee shop or café 
  • Free pool cabanas 
  • Steam room 
  • Free WiFi 
  • Sauna 
  • Smoke-free property 
  • Spa services on site 
  • Number of restaurants - 10 
  • Conference space size (feet) - 104410 
  • Banquet hall 
  • Spa tub 
  • 24-hour fitness facilities 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Room Amenities

  • Towels provided 
  • Premium TV channels 
  • DVD player 
  • Premium bedding 
  • Separate sitting area 
  • Room service (24 hours) 
  • Furnished balcony or patio 
  • Blackout drapes/curtains 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Free international calls 
  • Free bottled water 
  • Coffee/tea maker 
  • Minibar (stocked, free items) 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Jetted bathtub 
  • Slippers 
  • Separate bathtub and shower 
  • Satellite TV service 
  • In-room safe (laptop compatible) 
  • Desk 
  • Daily housekeeping 
  • Separate living room 
  • Flat-panel TV 
  • Free WiFi 
  • Number of bathrooms -  
  • Pillowtop mattress 
  • Pillow menu 

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.

Toscana - This restaurant specializes in Italian cuisine and serves dinner only.

Agave - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Spice - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Chez Isabelle - This restaurant specializes in French cuisine and serves dinner only. Open daily.

Basmati - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.

24-hour room service is available.

Nearby Things to Do

A private beach and an outdoor tennis court are featured at the property. 6 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site 
  • Fitness classes on site 
  • Sailing on site 
  • Hiking/biking trails on site 
  • Bicycle rentals on site 
  • Tennis lessons on site 
  • Volleyball on site 
  • Beach volleyball on site 
  • Kayaking on site 
  • Yoga classes/instruction on site 

Spa Services

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 14 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Minimum age to access spa is 18 
  • Hot springs/mineral springs in spa 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Resort Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

No rollaway/extra beds available

No cribs (infant beds) available

Minimum guest age is 18

Caters to adults only

No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Resort Name

  • Excellence Riviera Cancun Adults Only Puerto Morelos
  • Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
  • Excellence Riviera Cancun Adults Puerto Morelos
  • Excellence Riviera Cancun Adults
  • Excellence Riviera Cancun Adults Only All Inclusive
  • Excellence Riviera Cancun Adults All Inclusive
  • Excellence Riviera Cancun Adu

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 18 years old and younger are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Anniversary or Honeymoon Offer

Book a stay in any room or rate category for travel on your wedding anniversary or honeymoon and receive a welcome letter, in-room fruit basket and rose petals upon arrival, 1 bottle of sparkling wine,1 romantic dinner at the restaurant, turndown service, sparkling wine in-room breakfast (once per stay), 15% discount on non-wedding photo services, and 15% discount on all spa treatments.

Full details provided at check-in. Guest must request anniversary or honeymoon offer at time of booking and must present a copy of the wedding certificate at time of check-in. Spa appointment may be required. Guest must provide voucher at time of service. Taxes and gratuity may not be included. Anniversary offer: valid 7 days before or 7 days after your anniversary date. Honeymoon Offer: valid for 3 months after your wedding date. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Complimentary Wedding Offer

Book a qualifying stay and receive a complimentary Excellence Wedding Package. The package includes the following: minister or judge services; 1 on-site wedding coordinator; 1 wedding gazebo overlooking the beach; ceremony decorations with chairs and high tables; bouquet; boutonnière; 1 wedding cake for 10 guests; sparkling wine toast after wedding ceremony; ironing and preparation of wedding attire for wedding couple; complimentary suite for wedding couple the night before the wedding (subject to availability); preferential location of room accommodation in reserved room category; late check-out for wedding couple (subject to availability and upon request); 5 digital color photo prints; and 15% discount on all spa treatments.

This package is complimentary when booking an Excellence Club Jr Suite OCF category or higher, for a minimum of 7 nights, or with a bridal party of minimum 5 rooms of any category for 7 nights. This package cannot be combined with the Excellence Honeymoon complimentary package. Guest list should be provided at the time of redemption. Package suitable for up to 10 guests lodged at the hotel. Fees for all services will be charged for each additional guest. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Spa Promotion

Book a stay in any room or rate category from now - May 31, 2019, for travel now - December 20, 2019, and receive 20% off massage and spa treatments (per person, per stay).

Full details provided at check-in. Spa appointment may be required. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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