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Room type Options Nightly price Book
Standard Twin Room
132 square feet
2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Other room types
Standard Twin Room
132 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Triple Room
132 square feet
1 Double Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard Double Room
132 square feet
1 Double Bed
Room sleeps 2 guests
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Superior Room
132 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Standard Room, 2 Double Beds
132 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
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Standard Room, Multiple Beds
132 square feet
3 Double Beds
Room sleeps 6 guests
(up to 5 children)
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Standard Room, 2 Double Beds, City View
Room with view
132 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Family Room
132 square feet
2 Double Beds and 1 Twin Bed
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Standard Room
132 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Double Room
132 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Comfortable Colonial hotel, walk to Zócalo de Puebla

Popular property highlights

Free WiFi
Business center
Laundry facilities
Babysitting or childcare (surcharge)
24-hour front desk

With a stay at Hotel del Portal, you'll be centrally located in Puebla, steps from Zócalo de Puebla and 6 minutes by foot from Puebla Cathedral. This hotel is 0.4 mi (0.7 km) from Puebla Convention Center and 11.7 mi (18.8 km) from Africam Safari.

Stay in one of 90 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This Colonial hotel also features a banquet hall and a vending machine.

Satisfy your appetite for lunch or dinner at LA NOGADA, a restaurant which specializes in Mexican cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Collection O Hotel Del Portal, Puebla

Juan de Palafox y Mendoza 205, Puebla, PUE 72000

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This Colonial hotel also offers a terrace, tour/ticket assistance, and a vending machine. Onsite parking is available (surcharge).

Hotel del Portal has designated areas for smoking.

  • Elevator
  • Number of bars/lounges - 1
  • Internet access in public areas - high speed
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1700
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Computer station
  • Safe-deposit box at front desk
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Number of restaurants - 1
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Banquet hall
  • Laundry facilities
  • Vending machine
  • Total number of rooms - 90
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Parking onsite

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Languages Spoken

  • English
  • Spanish

Parking

Valet parking (surcharge)

Room Amenities

Hotel del Portal offers 90 accommodations with laptop-compatible safes and complimentary bottled water. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, and complimentary toiletries. This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hair dryers can be requested.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Iron/ironing board
  • Desk
  • Room service
  • Free bottled water
  • Slippers
  • Shower only
  • Hair dryer (on request)
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 32
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Fan
  • Soap
  • Shampoo
  • Wardrobe or closet
  • Toothbrush and toothpaste not available

Where to Eat

LA NOGADA - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Spa Services

  • Couples treatment rooms

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 8:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Limited hot water onsite

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Fees

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • del Portal
  • del Portal Puebla
  • Hotel del Portal
  • Hotel del Portal Puebla
  • Hotel Portal Puebla
  • Portal Puebla

We should mention

There is limited hot water on site.

No pets and no service animals are allowed at this property.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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