When we came in there were already people waiting in the lobby for their second room, because their first room had things wrong with it. My mother in law and I went to our room, thinking those people had been too picky but...the missing handle in the bathroom sink would've been enough, honestly, but a toilet FILLED with urine and toilet paper, that would not flush?! Come on. We were switched to a different room (couldn't switch hotels due to plans) and that room just had part of the shower coming apart. The blow dryer was so dusty and poorly kept that my mother in law assumed it had been in a bag with baby powder, and we heard a janitor tell the man behind the desk in the lobby that he'd taken a hair clump out of the shower drain of another room out and it was a foot long, he said "we have to give them another room, they have a newborn with them". DID NOT INSPIRE CONFIDENCE!