The house was nicely done, quaint, charming and in a nice neighborhood. There were however some issues with cleanliness. I own and operate a cleaning business so I will be "pickier" than most. But, in the cost of the rental we are charged a cleaning fee as is the person before us.....that means someone is getting paid to do a job...in my opinion it was maybe "half" done. Rich did point out that I could've brought it to their attention when we got there...but, honestly, after driving 15 hrs to get there and getting up to start a jam packed week...I wasn't thrilled with letting someone come in while we weren't there....Also, the kitchen was not as well stocked as it could have been...pots and pans too small to cook for a group and some essential tools needed as well.
I really did like the house...it was a nice space for 4 of us and the porch was great.
I did send Rich an email and he kindly responded within 24 hours...I never have heard anything from Susan.....which is disappointing, as she is management.
This could be a delightful home in a great neighborhood....the 'management' just needs some tweaking !!