- Liked: Cleanliness, staff & service, room comfort
- Disliked: Property conditions & facilities
Pool and hot tub were closed and we were looking foreword to them. :(
Your dates need to occur after 2020-02-25. Try updating your dates to see prices for your trip.
Quality Suites is located in Freeport. Harrington House and Eartha are local landmarks, and the area's natural beauty can be seen at Desert of Maine and Mast Landing Sanctuary.
Neil from the front desk was incredibly unprofessional. He checked a couple into a room that wasn’t yet clean and began complaining about being diabetic and wanting to quit. He was able to find them a clean room, as well as the family after them, and myself. After I got the final clean room (mind you, it was 6pm, no excuse for dirty rooms when check in could have been at 3pm), he told the groups/families after me they’d have to wait due to no rooms being ready. There was no apology, no kindness in his words, just complaining and being snarky. If he was in fact diabetic, I do feel badly however that was no reason for his rudeness and unprofessional behavior. The room itself was fine, comfortable bed and clean blankets. We have stayed here before and never had a problem, always liked the rooms and free breakfast (especially the waffles)