When we arrived at the property the previous guests had left dirty plates in the dishwasher. I believe this was probably because they could not work out how to use it, as is it was not plugged into the electric or the plumbing. This does however also mean that the property was not checked and cleaned thoroughly before our arrival. There were also clumps of dog fur around the house which triggered my husbands asthma. Whilst I appreciate the guests may not have had permission to have their pet stay, if the property had been thoroughly checked and cleaned this would not have been a problem.
Our group enquired about the possibility of the property sleeping 9, 6 adults and 3 children and our booking was accepted. However, when we arrived the sofa bed in the conservatory was broken. Their were several springs missing and when you lay on it the other springs popped off too. The remaining three rooms had double beds so technically they can sleep up to 6 adults however we had a mother and son in our group (ages 50 and 25) and none of the beds were adaptable to twins. I accept that we should have checked this however this meant that my husband and I, who could not sleep on a broken sofa bed had to sleep on the sofa bed mattress (very very thin) on the floor.
Another serious concern we had was the safety of the outdoor area. The garden around the property is on the edge of the lake, and whilst there is a flat area at the top it becomes very steep quite and has a cliff edge to the lake. The fencing in the garden was badly damaged and there was a huge section of fencing missing leaving the children very vulnerable to falling down the steep cliff. Luckily I have sensible children, and also we managed to find some rope in a discarded heap of wood piled in a corner (also very unsafe), and put up a rope line ourselves to indicate a boundary to the children.
It is a shame because the house is in a very beautiful spot. The park is fantastic, the neighbours are very friendly and the opportunity to swim and row in the lake provided a fun filled week. With just a bit of love and attention it could be a lovely rental property. The property manager, Emin, did however apologise and gave us compensation for our discomfort and inconvenience. He also assured us that he would address the issues we had raised. A gardener arrived towards the end of the week - although he did not appear to know anything about the boundary issues.