Finest Playa Mujeres by The Excellence Collection - All Inclusive in Punta Sam | Cheap Hotel Deals & Rates on CheapTickets.com

Room type	Options	Nightly price	Book
Junior Swim-Up Suite 943 square feet 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 1 King Bed 943-sq-foot room, furnished balcony/patio with pool views Layout - Bedroom and sitting area Relax - Private pool and indoor private spa tub Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - LED light bulbs Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Other room types
Finest Club Junior Swim-Up Suite 800 square feet 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 1 King Bed 800-sq-foot room, furnished balcony/patio with beach views Club Level - Club Lounge access, Internet access in the lounge, and separate check-in location Layout - Bedroom and sitting area Relax - Private pool and indoor private spa tub Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - LED light bulbs Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Finest Club Junior Suite Pool View 775 square feet 1 King Bed 2 Double Beds Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 1 King Bed or 2 Double Beds 775-sq-foot room, furnished balcony/patio with pool views Club Level - Club Lounge access, light refreshments, Internet access in the lounge, and separate check-in location Layout - Bedroom and sitting area Relax - Indoor private spa tub Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - LED light bulbs Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Excellence Club Junior Suite Pool View 755 square feet 1 King Bed Room sleeps 2 guests Room cleanliness: Exceptional! 4.7 1 King Bed 755-sq-foot room, furnished balcony/patio with pool views Club Level - Club Lounge access, light refreshments, Internet access in the lounge, and separate check-in location; guests under 18 years old not allowed in lounge Layout - Bedroom and sitting area Relax - Indoor private spa tub Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - LED light bulbs Need to Know - No cribs (infant beds) available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Junior Suite With Private Pool 1550 square feet 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 1 King Bed 1550-sq-foot room, furnished balcony/patio with pool views Layout - Separate sitting area Relax - Private pool and indoor private spa tub Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - LED light bulbs Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Excellence Club Junior Suite Ocean View Room with view 775 square feet 1 King Bed Room sleeps 2 guests Room cleanliness: Exceptional! 4.7 1 King Bed 775-sq-foot room, furnished balcony/patio with ocean views Club Level - Club Lounge access, light refreshments, Internet access in the lounge, and separate check-in location; guests under 18 years old not allowed in lounge Layout - Separate sitting area Relax - Indoor private spa tub Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - LED light bulbs Need to Know - No cribs (infant beds) available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Two-Story Rooftop Terrace Suite with Plunge Pool 1600 square feet 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 1 King Bed 1600-sq-foot room, furnished balcony/patio with pool views Layout - Bedroom and sitting area Relax - Private plunge pool and indoor private spa tub Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - LED light bulbs Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Excellence Club Junior Swim-up Suite 775 square feet 1 King Bed Room sleeps 2 guests Room cleanliness: Exceptional! 4.7 1 King Bed 775-sq-foot room, furnished balcony/patio with beach views Club Level - Club Lounge access, light refreshments, Internet access in the lounge, and separate check-in location; guests under 18 years old not allowed in lounge Layout - Bedroom and sitting area Relax - Private pool and indoor private spa tub Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - LED light bulbs Need to Know - No cribs (infant beds) available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Excellence Club Two-Story Rooftop Terrace Suite Plunge Pool Room with view 1600 square feet 1 King Bed Room sleeps 2 guests Room cleanliness: Exceptional! 4.7 1 King Bed 1600-sq-foot room, furnished balcony/patio with ocean views Club Level - Club Lounge access, light refreshments, Internet access in the lounge, and separate check-in location; guests under 18 years old not allowed in lounge Layout - Separate sitting area Relax - Private plunge pool and indoor private spa tub Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - LED light bulbs Need to Know - No cribs (infant beds) available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Finest Club Junior Suite Ocean View Room with view 775 square feet 2 Double Beds 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 2 Double Beds or 1 King Bed 775-sq-foot room, furnished balcony/patio with ocean views Club Level - Club Lounge access, Internet access in the lounge, and separate check-in location Layout - Bedroom and sitting area Relax - Indoor private spa tub Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - LED light bulbs Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Finest Club Family Suite Room with view 947 square feet 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed 947-sq-foot room, furnished balcony/patio with ocean views Club Level - Club Lounge access, Internet access in the lounge, and separate check-in location Layout - Separate sitting area Relax - Indoor private spa tub Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - LED light bulbs Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool Room with view 1550 square feet 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 1 King Bed 1550-sq-foot room, furnished balcony/patio with ocean views Club Level - Club Lounge access, Internet access in the lounge, and separate check-in location Layout - Separate sitting area Relax - Private plunge pool and indoor private spa tub Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - LED light bulbs Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Pool Family Suite 1701 square feet 1 King Bed and 2 Twin Beds Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 1 King Bed and 2 Twin Beds 1701-sq-foot room, furnished balcony/patio with pool views Layout - 2 bedrooms and sitting area Relax - Private pool and indoor private spa tub Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - LED light bulbs Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Family Suite 947 square feet 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed 947-sq-foot room, furnished balcony/patio with garden views Layout - 2 bedrooms and sitting area Relax - Indoor private spa tub Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - LED light bulbs Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Junior Suite Spa Or Pool View 771 square feet 2 Double Beds 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 2 Double Beds or 1 King Bed 771-sq-foot room, furnished balcony/patio with pool views Layout - Separate sitting area Relax - Indoor private spa tub Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Wheelchair accessible Eco-friendly - LED light bulbs Non-Smoking Room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included in your stay.

Water activities

Kayaking

Land activities

Bicycling
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Not included

Golf green fees
Use of golf cart
Use of golf equipment
Motorized water sports
Sailboats
Scuba-diving certification
Scuba-diving excursions
Scuba-diving lessons
Spa/beauty facilities and services
Activities and services offered by independent operators
Offsite tours
Transportation to offsite activities

Kayaking included
24-hour room service
Buffet-style meals included
A la carte dining included
Tennis included
Water fitness classes/lessons included
Volleyball included
Soccer (football) included
Scuba diving excursions not included
Scuba diving certification not included
Motorized water sports not included
All available beverages included
Golf green fees not included
Use of golf equipment not included
Bicycling included
Use of golf cart not included
Spa/beauty facilities and services not included
Activities/services from independent operators not included
Transportation to offsite activities not included
Offsite tours not included
Scuba diving lessons not included
Yoga classes/lessons included
Pilates classes/lessons included
Sailboats not included
Aerobics classes/lessons included
Dancing classes/lessons included
Language classes/lessons included
Onsite entertainment and activities included
Gratuities included
Cooking classes/lessons included
Additional gratuities accepted
All meals included
Minibar (all beverages included)
In-room liquor dispensers
Onsite live performances included
All land sports and fitness activities and facilities are included
Theme parties included

Hotel Amenities

Finest Playa Mujeres by The Excellence Collection - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Finest Playa Mujeres by The Excellence Collection - All Inclusive you can cool off in one of the 10 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast. Dining is available at one of the property's 12 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 16 bars/lounges. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Onsite self parking and valet parking are complimentary. The property offers extended parking privileges to guests.

Finest Playa Mujeres by The Excellence Collection - All Inclusive has designated areas for smoking.

Number of outdoor pools - 10
Number of spa tubs - 1
Elevator
Fitness facilities
Locally-sourced food on site (80% or more)
24-hour front desk
At least 80% of all lighting comes from LEDs
Business center
Turkish bath/Hammam
Porter/bellhop
Vegan menu options available
Vegetarian menu options available
Free self parking
Free valet parking
Computer station
No single-use plastic straws
Biodegradable/compostable straws
Reusable tableware only
Water-efficient showers only
Water-efficient toilets only
On private beach
Conference space size (meters) - 1579
Number of meeting rooms - 1
Luggage storage
Hair salon
ATM/banking
Free full breakfast
Concierge services
Gift shops or newsstand
Conference center
Snack bar/deli
Shopping on site
Designated smoking areas
Pool umbrellas
Outdoor tennis courts - 1
Total number of rooms - 450
Number of floors - 4
Number of buildings/towers - 12
Tennis on site
Couples/private dining
Coffee/tea in common areas
Rooftop terrace
Number of bars/lounges - 16
Tasting room
Number of poolside bars - 2
Full-service spa
Number of beach bars - 1
Number of swim-up bars - 2
Free water park access
Beach umbrellas
Conference space
Free breakfast
Spa treatment room(s)
Tours/ticket assistance
Year Built - 2015
Beach sun loungers
Steam room
Pool sun loungers
Vegetable garden
Babysitting or childcare (surcharge)
Number of coffee shops/cafes - 1
Children's club (free)
Supervised childcare/activities (free)
Children's pool
Spa services on site
Proposal/romance packages available
Number of restaurants - 12
Conference space size (feet) - 16996
Long-term parking
Vegetarian breakfast available
Beach towels
Wedding services
Garden
Multilingual staff
Eco-friendly cleaning products used

Family Friendly Amenities

Family property
On private beach
Free water park access
Number of outdoor pools - 10
Children's pool
Supervised childcare/activities (free)
Free WiFi
Outdoor tennis courts - 1
Children's club (free)
Snack bar/deli
Babysitting or childcare (surcharge)
Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas:

Languages Spoken

English
Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Finest Playa Mujeres by The Excellence Collection - All Inclusive offers 450 accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Television
Minibar
Coffee/tea maker
Daily housekeeping
Hypo-allergenic bedding available
Phone
Private bathroom
Bathrobes
Free toiletries
Hair dryer
Jetted bathtub
Room service (24 hours)
Designer toiletries
Desk
In-room climate control (air conditioning)
Premium bedding
Separate sitting area
Free bottled water
Premium TV channels
Slippers
Separate bathtub and shower
In-room safe (laptop compatible)
Satellite TV service
Free WiFi
Pillowtop mattress
Pillow menu
TV size: 46
TV size measurement: inch
Rainfall showerhead
Free international calls
Furnished balcony or patio
Connecting/adjoining rooms available
Minibar (stocked, some free items)
LED TV
Towels provided
Bedsheets provided
Number of bathrooms - 1
Composting
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Toothbrush and toothpaste available
Energy-saving switches

Where to Eat

Guests are offered a complimentary full breakfast.

Lizo - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Shoji - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Le Petit Plaisir /Eleganc - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.

The Market Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Brass - This steakhouse specializes in international cuisine and serves dinner only. Open daily.

24-hour room service is available.

Nearby Things to Do

A private beach, an outdoor tennis court, and a complimentary water park are featured at the property. 10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Snorkeling on site
Fishing on site
Golf driving range on site
Tennis lessons on site
Volleyball on site
Beach volleyball on site
Kayaking on site
Motor boating on site
Health or beauty spa nearby
Yoga classes/instruction on site
Ziplining nearby
Pilates classes on site
Playground on site
Ecotours nearby
Fitness classes on site
Sailing on site
Boat tours on site
Scuba diving on site
Personal motorized watercraft on site

Spa Services

One Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Children under 13 years old are not allowed in the spa without adult supervision.

Number of treatment rooms 19
Outdoor treatment areas
Couples treatment rooms
Manicures and pedicures
Body treatments
Body wraps
Facial treatments
Body scrubs
Aromatherapy treatments
Thalassotherapy treatments
Hydrotherapy treatments
Ayurvedic treatments
Hot stone massage
Deep tissue massage
Swedish massage
Sauna in spa
Prenatal massage
Spa tub in spa
Steam room in spa
Reflexology
Detoxification wrap
Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk

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Hotel Policies

Check-in

Check-in time ends at anytime

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are not available.

Pet Policy

No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

No shows require payment in full, including taxes and service fee.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Grey water recycling system

Humane animal treatment

Guest education on local ecosystems and culture

Comprehensive recycling policy

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Security system

Debit cards not accepted

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

LGBTQ friendly

Smoke detector

Reservations are required for onsite COVID-19 testing

Noise-free rooms not guaranteed

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Renewable energy source - wind

No gap period between guest stays

Hotel Names

Finest Excellence Group Hotel
Finest Excellence Group Hotel Playa Mujeres
Finest Playa Mujeres Excellence Group
Finest Playa Mujeres Excellence Group All inclusive
Finest Excellence Group All inclusive
Finest Excellence Group
Finest Playa Mujeres by Excellence Group
Finest Playa Mujeres by Excellence Group All inclusive
Finest Excellence Group All inclusive All-inclusive property
Finest Excellence Group inclu
Finest Playa Mujeres by The Excellence Collection All inclusive

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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Awards & Affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

EarthCheck

Finest Playa Mujeres by The Excellence Collection - All Inclusive

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Get an overview of this hotel
Luxury property on the beach, with 10 outdoor swimming pools

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Finest Playa Mujeres by The Excellence Collection - All Inclusive