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Room type Options Nightly price Book
Junior Suite, 1 King Bed (Partial Ocean View)
Room with view
706 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Room, 2 Queen Beds, Ocean View
Room with view
550 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite, 1 King Bed, Balcony, Oceanfront
Room with view
1050 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, 1 King Bed, Ocean View
Room with view
750 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 1 King Bed, Terrace, Pool View
607 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 1 King Bed, Balcony (Partial Ocean Front)
Room with view
525 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 1 King Bed, Terrace, Ocean View
Room with view
607 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
4.5-star aparthotel on the beach, near Playa del Carmen Main Beach

Popular property highlights

Free WiFi
Pets allowed
Laundry facilities
Smoke-free property
24-hour front desk

With a stay at Thompson Beach House in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Playa del Carmen Main Beach and Quinta Avenida. This 4.5-star aparthotel is 6.9 mi (11 km) from Xcaret Eco Theme Park and 6.3 mi (10.2 km) from Xplor Theme Park.

Make yourself at home in one of the 27 individually decorated guestrooms, featuring MP3 docking stations and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.

Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this aparthotel include complimentary wireless Internet access, concierge services, and wedding services.

Satisfy your appetite for lunch or dinner at CGrill, a restaurant which specializes in seafood, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7 AM to 11 AM for a fee.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Thompson Beach House - a concept by Hyatt

Calle 8 y Playa S/N, Playa del Carmen, QROO 77710

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Thompson Beach House provides a sauna, a 24-hour fitness center, and complimentary bicycles. The aparthotel offers a restaurant. Guests can unwind with a drink at one of the aparthotel's bars, which include a bar/lounge and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This luxury aparthotel also offers a terrace, tour/ticket assistance, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge). A total renovation of this property was completed in February 2016.

Thompson Beach House is a smoke-free property.

  • Free use of nearby fitness center
  • Number of outdoor pools - 1
  • Elevator
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • 24-hour front desk
  • Porter/bellhop
  • Tours/ticket assistance
  • Year Built - 2016
  • Pool cabanas (surcharge)
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Sauna
  • Valet parking (surcharge)
  • Smoke-free property
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Pool umbrellas
  • Laundry facilities
  • Total number of rooms - 27
  • Television in common areas
  • 24-hour fitness facilities
  • Garage
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Wedding services
  • Airport transportation (surcharge)
  • Multilingual staff
  • Off-street parking
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

Thompson Beach House offers 27 accommodations with MP3 docking stations and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Ceiling fan
  • Room service (24 hours)
  • In-room climate control (air conditioning)
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Slippers
  • Separate bathtub and shower
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • MP3 docking station
  • Rainfall showerhead
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Local maps
  • Restaurant dining guide
  • Toothbrush and toothpaste available

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

CGrill - This restaurant specializes in seafood and serves breakfast, lunch, and dinner.

Late night fare is available from 24-hour room service.

Nearby Things to Do

Recreational amenities at the aparthotel include an outdoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Beach yoga on site
  • Free bicycles on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 40 per pet, per night, plus a deposit of USD 150.00 per night
  • Dogs only
  • 1 per room (up to 40 lbs)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 12

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Gap period enforced between guest stays - 48 hours

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 34.80 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 15 and USD 30 for adults, USD 15 and USD 30 for children (approximately)
  • Airport shuttle fee: USD 220 per vehicle (roundtrip)
  • Self parking fee: USD 15 per night
  • Valet parking fee: USD 15 per night
  • Pet deposit: USD 150.00 per night
  • Pet fee: USD 40 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 40.0 per night
  • A fee will be charged for use of certain facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • THOMPSON BEACH HOUSE Hotel
  • THOMPSON BEACH HOUSE Playa del Carmen
  • Thompson Playa Carmen Hotel
  • Thompson Hotel
  • Thompson Playa Carmen
  • Thompson Beach House Hotel Playa del Carmen
  • Thompson House Del Carmen
  • Thompson Beach House Aparthotel
  • Thompson Beach House Playa del Carmen
  • Thompson Beach House a concept by Hyatt
  • Thompson Beach House Aparthotel Playa del Carmen

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

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