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Get an overview of this hotelAll-Inclusive Beach Resort in Playa del Carmen

Popular highlights

Free self parking
Free WiFi
Laundry facilities
Babysitting or childcare (surcharge)
24-hour front desk

With a stay at Sandos Playacar Beach Resort - All Inclusive in Playa del Carmen (Playacar), you'll be within a 10-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal.

This 4-star hotel is 2.3 mi (3.7 km) from Playa del Carmen Main Beach and 3 mi (4.8 km) from Mamitas Beach Club.

Make yourself at home in one of the 819 air-conditioned rooms featuring free minibar items and plasma televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 8 outdoor swimming pools, a nightclub, and a complimentary water park. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the hotel's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Wind down with a drink at one of the 6 bars/lounges or 3 poolside bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Sandos Playacar Beach Resort - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Scuba-diving lessons
  • Snorkeling
  • Surfing/boogie boarding

Land activities

  • Bicycling
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Kids' club

  • Supervised activities for children between 2 and 18 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included 
  • Access to onsite clubs included 
  • Sailing included 
  • Surfing/boogie boarding included 
  • Taxes included 
  • 24-hour room service 
  • Buffet and à la carte dining 
  • Airport transfers not included 
  • Premium/non-domestic beverages not included 
  • Fitness facilities included 
  • Premium food items not included 
  • Water fitness classes/lessons included 
  • Volleyball included 
  • Laundry/dry cleaning services not included 
  • Soccer (football) included 
  • Childcare not included 
  • Scuba diving excursions not included 
  • Snorkeling excursions not included 
  • Scuba diving certification not included 
  • Motorized water sports not included 
  • All available beverages included 
  • Bicycling included 
  • Spa/beauty facilities and services not included 
  • Miniature golf included 
  • Transportation to offsite activities not included 
  • Offsite tours not included 
  • Yoga classes/lessons included 
  • Aerobics classes/lessons included 
  • Dancing classes/lessons included 
  • Onsite entertainment and activities included 
  • Language classes/lessons included 
  • Gratuities included 
  • Cooking classes/lessons included 
  • All food and beverages included 
  • Surcharge for premium food items 
  • Surcharge for premium or imported alcoholic beverages 
  • Surcharge for bottled wine 
  • Scuba lessons included 
  • Minibar (all beverages included) 
  • All non-motorized water sports included 
  • Onsite live performances included 
  • All land activities, and recreational facilities and equipment included 
  • Theme parties included 
  • Snorkeling included 

Hotel Amenities

Sandos Playacar Beach Resort - All Inclusive is nestled among lush gardens and is perfect for adults and kids. During the day, guests enjoy the swimming pools, swim-up bars, game room, and water sports center, with kayaks and snorkeling equipment. Otherwise, they can relax on the white-sand beach with direct access from the property. Beach towels are available.

The hotel also has a water park, fitness center, gift shop, and boutique. The hotel also features a spa tub and miniature golf course, all in an environment surrounded by nature.

Sandos Playacar Beach Resort - All Inclusive has a shopping area, a Cupcake Café, room service 24 hours a day, and a wide variety of buffet and a la carte restaurants serving everything from made-to-order burritos to elegant gourmet dinners. The hotel has an open-air auditorium for nightly shows and a disco where guests can dance.

As with all major hotels in the area. The airport shuttle is available 24 hours a day (surcharge).

  • Waterslide 
  • Number of outdoor pools - 8 
  • Elevator/lift 
  • Fitness facilities 
  • 24-hour front desk 
  • Turkish bath/Hammam 
  • Porter/bellhop 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Terrace 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Snack bar/deli 
  • Shopping on site 
  • Designated smoking areas 
  • Pool umbrellas 
  • Total number of rooms - 819 
  • Number of floors - 3 
  • Number of buildings/towers - 7 
  • Airport transportation (surcharge) 
  • Coffee/tea in common areas 
  • Number of bars/lounges - 6 
  • Number of poolside bars - 3 
  • Full-service spa 
  • Number of swim-up bars - 2 
  • Free water park access 
  • Beach umbrellas 
  • Spa treatment room(s) 
  • Tours/ticket assistance 
  • Year Built 2004 
  • Coffee shop or café 
  • Beach sun loungers 
  • Free WiFi 
  • Pool sun loungers 
  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Health club 
  • Children's club (free) 
  • Nightclub 
  • Supervised childcare/activities (free) 
  • Children's pool 
  • Spa services on site 
  • Number of restaurants - 9 
  • Laundry facilities 
  • Beach towels 
  • Spa tub 
  • Arcade/game room 
  • Wedding services 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Water park access (complimentary)  
  • Outdoor pools  
  • Children's pool  
  • Waterslide  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Children's club (free)  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Miniature golf on site  

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Balcony 
  • Ceiling fan 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Coffee/tea maker 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Turndown service 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • Satellite TV service 
  • Desk 
  • Plasma TV 
  • In-room safe (laptop compatible) 
  • Blackout drapes/curtains 
  • Number of bathrooms -  
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 

Where to Eat

Chayita: Mexican restaurant specializing in burritos, tacos and salads.

Festival Buffet: Main restaurant

Riviera Blue: Pool snack bar

Il Piemonte Buffet: Italian a la carte

Asiana: Oriental restaurant

Gourmet: French restaurant (adults only)

El Gaucho: Argentinean steakhouse restaurant

Fogo de Janeiro: Brazilian restaurant

La Bambola Bar: Crêperie – Coffee – Sports Bar

La Mision Disco: Discotheque

Cupcake Cafe: Coffee Shop with WiFi

Entertainment

The hotel features the Main Plaza for entertainment, an outdoors stage with musical performances and live music every night.

Nearby Things to Do

Sandos Playacar Beach Resort - All Inclusive has an activities staff to coordinate swimming, water polo, snorkeling, kayaking, windsurfing, and beach volleyball. A fitness room is available for guest use. The hotel has 8 swimming pools, 5 water slides, and also features a white-sand beach with direct access from the property.

Two 18-hole championship golf courses are nearby (fees), as are fishing charters and Mayan ruins to explore. The recreational activities listed below are available either on-site or near the hotel; fees may apply.

  • Snorkeling on site 
  • Miniature golf on site 
  • Golfing nearby 
  • Surfing/boogie boarding on site 
  • Parasailing nearby 
  • Beach volleyball on site 
  • Archery on site 
  • Kayaking on site 
  • Skydiving nearby 
  • Yoga classes/instruction on site 
  • Playground on site 
  • Fitness classes on site 
  • Sailing on site 
  • Personal motorized watercraft on site 
  • Scuba diving nearby 

Spa Services

Sandos Playacar Beach Resort - All Inclusive offers spa services, health and beauty treatments, Turkish bath, hair salon, and fitness facilities. Guests under 18 are not allowed in the spa.

  • Number of treatment rooms 22 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Hot stone massage 
  • Deep tissue massage 
  • Prenatal massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Steam room in spa 
  • Thai massage 
  • Minimum age to access spa is 18 
  • Reflexology 
  • Sports massage 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Fees

You'll be asked to pay the following charges at the property:
  • Sanitation services: MXN 20 per night
The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: MXN 2100 per person (one way)
  • Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • All Inclusive Sandos Playacar Beach Resort
  • Playacar Beach Resort
  • Sandos
  • Sandos All Inclusive
  • Sandos Beach
  • Sandos Beach Resort All Inclusive
  • Sandos Playacar Beach
  • Sandos Playacar Beach Resort
  • Sandos Resort
  • Sandos Playacar Beach Resort All Inclusive Playa del Carmen
  • Sandos Playacar Beach Playa del Carmen
  • Sandos Playacar Beach Resort All Inclusive
  • Sandos Resort All Inclusive
  • Sandos Playacar Beach All Inclusive
  • Sandos Playacar Beach Resort All Inclusive
  • Sandos All Inclusive
  • Sandos Playacar Beach Resort Spa All Inclusive
  • Sandos Resort All Inclusive
  • Sandos Playacar Beach All Inclusive
  • Hotel Sandos Playacar Beach Resort - All Inclusive
  • Sandos Playacar Beach Resort - All Inclusive Playa del Carmen
  • Sandos Playacar All Inclusive

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

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