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Get an overview of this hotelUpscale property on the beach, with 5 outdoor swimming pools

Popular highlights

Breakfast included
Free self parking
Free WiFi
Business center
24-hour front desk

When you stay at Paradisus Playa del Carmen La Esmeralda All Inclusive in Playa del Carmen, you'll be on the beach, just steps from Quinta Avenida and 14 minutes by foot from Punta Esmeralda Beach.

This 4.5-star property is 2 mi (3.1 km) from Mamitas Beach Club and 2.1 mi (3.3 km) from Playa del Carmen Main Beach.

Make yourself at home in one of the 512 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have rainfall showerheads and designer toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a health club, and a sauna. Additional features at this property include complimentary wireless Internet access, concierge services, and an arcade/game room.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's 14 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. When you are in need of a refreshing drink, visit the beach bar or one of 16 bars/lounges, or 4 swim-up bars. A complimentary buffet breakfast is served daily.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This property has facilities measuring 25000 square feet (2323 square meters), including a conference center. Free self parking is available onsite.

Paradisus Playa del Carmen La Esmeralda All Inclusive

Resort Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

Lessons/classes/games

  • Bartending
  • Cooking
  • Dancing
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Surcharge for premium food items
  • Surcharge for bottled wine
  • Surcharge for room service
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

  • Yoga classes/lessons included 
  • Pilates classes/lessons included 
  • Dancing classes/lessons included 
  • Taxes included 
  • 24-hour room service 
  • Onsite entertainment and activities included 
  • Buffet and à la carte dining 
  • Bartending classes/lessons included 
  • Gratuities included 
  • Cooking classes/lessons included 
  • Water fitness classes/lessons included 
  • Food and beverage restrictions apply 
  • Laundry/dry cleaning services not included 
  • Surcharge for premium food items 
  • Surcharge for bottled wine 
  • All available beverages included 
  • Minibar (all beverages included) 
  • Spa/beauty facilities and services not included 
  • Surcharge for room service 
  • Onsite live performances included 
  • Room service not included 

Resort Amenities

Paradisus Playa del Carmen La Esmeralda All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Paradisus Playa del Carmen La Esmeralda All Inclusive features a full-service spa, 5 outdoor swimming pools, a health club, and a spa tub. Dining is available at one of the property's 14 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 swim-up bars and 16 bars/lounges. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 4.5-star property offers access to a business center. Event facilities measuring 25000 square feet (2323 square meters) include a conference center. This all-inclusive property also offers a children's pool, a sauna, and spa services. Complimentary self parking is available on site.

Paradisus Playa del Carmen La Esmeralda All Inclusive has designated areas for smoking.

  • Number of outdoor pools - 5 
  • Elevator/lift 
  • Fitness facilities 
  • 24-hour front desk 
  • Business center 
  • Porter/bellhop 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Conference space size (meters) - 2323 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Conference center 
  • Snack bar/deli 
  • Designated smoking areas 
  • Shopping on site 
  • Pool umbrellas 
  • Total number of rooms - 512 
  • Number of floors - 3 
  • Number of buildings/towers - 8 
  • Beach bar 
  • Coffee/tea in common areas 
  • Number of bars/lounges - 16 
  • Full-service spa 
  • Number of swim-up bars - 4 
  • Beach umbrellas 
  • Free breakfast 
  • Conference space 
  • Spa treatment room(s) 
  • Tours/ticket assistance 
  • Meeting rooms 
  • Year Built 2011 
  • Coffee shop or café 
  • Free WiFi 
  • Steam room 
  • Sauna 
  • Health club 
  • Children's pool 
  • Spa services on site 
  • Number of restaurants - 14 
  • Conference space size (feet) - 25000 
  • Ballroom 
  • Banquet hall 
  • Reception hall 
  • Beach towels 
  • Spa tub 
  • Television in common areas 
  • Arcade/game room 
  • Wedding services 
  • Multilingual staff 

Family Friendly Amenities

  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Snack bar/deli  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • DVD player  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • DVD player 
  • Pay movies 
  • Air conditioning 
  • Access via exterior corridors 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Free toiletries 
  • In-room safe 
  • Premium bedding 
  • Furnished balcony 
  • In-room climate control (air conditioning) 
  • Phone 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Bathrobes 
  • Hair dryer 
  • Slippers 
  • Rainfall showerhead 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Desk 
  • Cable TV service 
  • Free WiFi 
  • iPod docking station 
  • Blackout drapes/curtains 
  • Room service (24 hours) 
  • Down comforter 
  • Egyptian-cotton sheets 
  • LCD TV 

Where to Eat

Guests are offered a complimentary buffet breakfast each morning.

Paradisus Playa del Carmen La Esmeralda All Inclusive has 14 restaurants on site.

24-hour room service is available.

Nearby Things to Do

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site 
  • Snorkeling on site 
  • Ecotours nearby 
  • Fitness classes on site 
  • Kayaking on site 
  • Yoga classes/instruction on site 

Spa Services

YHI Spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

Guests under 18 years old are not allowed in the spa.

  • Sauna in spa 
  • Spa tub in spa 
  • Number of treatment rooms 14 
  • Minimum age to access spa is 18 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Resort Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: MXN 20 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Resort Name

  • Paradisus Esmeralda
  • Paradisus Esmeralda All Inclusive
  • Paradisus Playa del Carmen La Esmeralda
  • Paradisus Playa del Carmen La Esmeralda All Inclusive
  • Paradisus Playa Carmen Esmeralda All Inclusive
  • Paradisus Playa Carmen Esmeralda
  • Paradisus Playa Carmen Esmeralda All Inclusive Playa del Carmen

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Extra Amenities

Book a stay in any room or rate category and receive access to Illy Corner (surcharge), Restaurant Passion by Martin Berasategui, Don Julio Corner tequila tasting (surcharge), Mexican romantic dinners (surcharge), and Moet & Chandon Corner sparkling wine tasting (surcharge).

Full details at check-in.

Family Concierge Suite Benefits

Book a stay in a "Family Concierge" suite and receive family-oriented details including child-sized amenities; private swimming pool and beach area with concierge service; special amenities for children in the Suites including bathrobes and slippers; turndown service with milk and cookies; personalized mini-bar with drinks and snacks for children; "welcome" beach kit for children from Paradisus; certified butler service with contact through instant messaging; packing and unpacking services coordinated by stewardship (subject to availability); access to YHI Spa water ritual; personalized pillow menu; personalized nightly turndown service; special aromatherapy menu in the room (surcharge); access to Family Concierge private heated pool with a swim-up bar and Bali beds; and private beach access with beach butler service area.

Must book a "Family Concierge 1 Bedroom Master Suite", "Family Concierge 1 Bedroom Master Suite Swim Up", "Family Concierge 1 Bedroom Suite Swim up", or "Family Concierge Junior Suite" to receive benefits. Full details at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Kids Stay and Eat Free

Book a stay in any room or rate category from now-December 22, 2019, for travel May 1-December 22, 2019, and up to 2 children age 12 and younger stay and eat free when registered in the same room.

Full details at check-in. Children 12 and younger eat free when ordering from the children’s menu and dining with paying adults ordering from the regular menu. Limited to 2 per room. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Blackout dates: July 8-August 19, 2019. Other restrictions and blackout dates may apply.


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