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Get an overview of this hotelElegant beach hotel and 3 outdoor swimming pools

Popular highlights

Breakfast included
Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk

With a stay at Mahekal Beach Resort, you'll be centrally located in Playa del Carmen, steps from Mamitas Beach Club and within a 5-minute walk of Quinta Avenida.

This 4-star hotel is 1 mi (1.5 km) from Nuestra Senora del Carmen Catholic Church and 1 mi (1.6 km) from Pier Navega.

Make yourself at home in one of the 195 air-conditioned guestrooms. Bathrooms have showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.

Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities, which include a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Enjoy Mexican cuisine at Cocina, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the swim-up bar, or one of 3 bars/lounges. For your convenience, a complimentary breakfast is served daily from 6:00 AM to 11:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Hotel Amenities

Hotel Amenities

Mahekal Beach Resort features 3 outdoor swimming pools and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges, a beach bar, and a swim-up bar. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This beach hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. A total renovation of this property was completed in December 2015.

Mahekal Beach Resort is a smoke-free property.

  • Beach bar 
  • Coffee/tea in common areas 
  • Number of outdoor pools - 3 
  • Number of bars/lounges - 3 
  • Firepit 
  • 24-hour front desk 
  • Swim-up bar 
  • Free breakfast 
  • Billiards or pool table 
  • Free beach cabanas 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Meeting rooms 
  • Year Built 1982 
  • Tours/ticket assistance 
  • Coffee shop or café 1 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Pool sun loungers 
  • Smoke-free property 
  • Luggage storage 
  • Hair salon 
  • Number of restaurants - 3 
  • Concierge services 
  • Street parking 
  • Snack bar/deli 
  • Gift shops or newsstand 
  • Pool umbrellas 
  • Laundry facilities 
  • Beach towels 
  • Total number of rooms - 195 
  • 24-hour fitness facilities 
  • Number of floors - 2 
  • Number of buildings/towers - 33 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Garden 
  • Multilingual staff 
  • Fireplace in lobby 

Internet

Available in some public areas: Free WiFi

Room Amenities

  • Towels provided 
  • Linens provided 
  • Air conditioning 
  • Ceiling fan 
  • Phone 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Hair dryer 
  • Shower only 
  • In-room safe (laptop compatible) 
  • Blackout drapes/curtains 
  • Number of bedrooms -  
  • Number of bathrooms -  
  • Room service (limited hours) 
  • Free cribs/infant beds 

Where to Eat

A complimentary breakfast is served each morning between 6:00 AM and 11:00 AM.

Cocina - This buffet restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar.

Las Olas - This beachfront buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Fuego Restaurante y Bar - This beach fine-dining restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Boli´s Bar - Onsite sports bar. Happy hour is offered. Open daily.

Itzi Pool Bar - This brewpub is located by the pool. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

3 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby 
  • Ecotours nearby 
  • Surfing/boogie boarding on site 
  • Parasailing nearby 
  • Windsurfing nearby 
  • Sailing nearby 
  • Yoga classes/instruction on site 

Spa Services

  • Deep tissue massage 
  • Massages on beach 

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.
This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 25 per pet, per night

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

No rollaway/extra beds available

Noise-free rooms not guaranteed

No elevators

Debit cards not accepted

24-hour check-in

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: USD 100.00 per night
  • Christmas Eve (24 December) Gala Dinner per adult: USD 80.00
  • Christmas Eve (24 December) Gala Dinner per child: USD 40.00 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 80.00
  • New Year's Eve (31 December) Gala Dinner per child: USD 40.00 (from 5 to 12 years old)
The charges below are included in your overall room price:
  • Resort fee
The resort fee includes:
  • Beach towels
  • Fitness center access
  • Sporting facilities or equipment
  • Bicycle storage
  • Internet access
  • In-room bottled water
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 134 per person (roundtrip)
  • Airport shuttle fee per child: USD 134 (roundtrip), (from 5 to 12 years old)
  • Pet fee: USD 25 per pet, per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Refrigerator fee: USD 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Mahekal
  • Mahekal Beach
  • Mahekal Beach Playa del Carmen
  • Mahekal Beach Resort
  • Mahekal Beach Resort Playa del Carmen
  • Mahekal Resort
  • Mahekal Beach Hotel Playa Del Carmen
  • Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
  • Shangri La Caribe Hotel
  • Shangri La Caribe Playa Del Carmen

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Awards & Affiliations

  • Mahekal Beach Resort is listed in the 2016 Condé Nast Traveler Top 100 List.

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