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Get an overview of this hotelUpscale property on the beach, with 12 outdoor swimming pools

Popular highlights

Breakfast included
Free self parking
Free WiFi
Business center
Babysitting or childcare (surcharge)

When you stay at Grand Riviera Princess All Suites Resort & Spa All Inclusive in Playa del Carmen, you'll be on the beach, within a 10-minute drive of El Camaleon Mayakoba Golf Course and Quinta Avenida.

This 4-star property is 5.8 mi (9.3 km) from Mamitas Beach Club and 5.9 mi (9.5 km) from Playa del Carmen Main Beach.

Make yourself at home in one of the 674 air-conditioned rooms featuring plasma televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor swimming pools, a nightclub, and a water park (surcharge). Additional features at this property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Buffet Verde, one of the property's many dining establishments, which include 9 restaurants and a coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 9 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This property features 5425 square feet (504 square meters) of event facilities. Free self parking is available onsite.

Grand Riviera Princess All Suites Resort & Spa All Inclusive

Resort Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Dancing

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Access to onsite clubs
  • Onsite live performances

Not included

  • Motorized water sports
  • Surcharge for premium food items
  • Room service
  • Childcare
  • Spa/beauty facilities and services

  • Access to onsite clubs included 
  • Aerobics classes/lessons included 
  • Taxes included 
  • Dancing classes/lessons included 
  • Buffet and à la carte dining 
  • Gratuities included 
  • Fitness facilities included 
  • Tennis included 
  • All food and beverages included 
  • Volleyball included 
  • Soccer (football) included 
  • Childcare not included 
  • Surcharge for premium food items 
  • Motorized water sports not included 
  • All available beverages included 
  • Spa/beauty facilities and services not included 
  • Onsite live performances included 
  • All non-motorized water sports included 
  • Room service not included 

Resort Amenities

Grand Riviera Princess All Suites Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Riviera Princess All Suites Resort & Spa All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 9 bars/lounges, a beach bar, and a swim-up bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. Guests can use the outdoor pool at a partner property. Onsite self parking is complimentary.

Grand Riviera Princess All Suites Resort & Spa All Inclusive has designated areas for smoking.

  • Express check-in 
  • Number of outdoor pools - 12 
  • Elevator/lift 
  • Fitness facilities 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Turkish bath/Hammam 
  • Porter/bellhop 
  • Express check-out 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Conference space size (meters) - 504 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Snack bar/deli 
  • Designated smoking areas 
  • Shopping on site 
  • Pool umbrellas 
  • Outdoor tennis courts - 6 
  • Total number of rooms - 674 
  • Number of floors - 3 
  • Barbecue grill(s) 
  • Beach bar 
  • Coffee/tea in common areas 
  • Rooftop terrace 
  • Number of bars/lounges - 9 
  • Full-service spa 
  • Water park access (surcharge) 
  • Beach umbrellas 
  • Swim-up bar 
  • Free breakfast 
  • Spa treatment room(s) 
  • Tours/ticket assistance 
  • Year Built - 2007 
  • Coffee shop or café 
  • Beach sun loungers 
  • Free WiFi 
  • Pool sun loungers 
  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Health club 
  • Children's club (free) 
  • Nightclub 
  • Supervised childcare/activities (free) 
  • Children's pool 
  • Spa services on site 
  • Number of restaurants - 9 
  • Conference space size (feet) - 5425 
  • Beach towels 
  • Spa tub 
  • Arcade/game room 
  • Wedding services 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Children's club (free)  
  • Snack bar/deli  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Iron/ironing board (on request) 
  • Balcony 
  • Separate sitting area 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Ceiling fan 
  • Phone 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room safe 
  • Desk 
  • Satellite TV service 
  • Free WiFi 
  • Number of bathrooms -  
  • Plasma TV 
  • Rollaway/extra beds (free) 

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 11:30 AM.

Buffet Verde - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

La Vaquería - This theme restaurant specializes in local and international cuisine and serves dinner only. Reservations are required. Open daily.

Mamma Mia - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

La Fondue - This theme restaurant serves dinner only. Reservations are required. Open daily.

Nearby Things to Do

Outdoor tennis courts, a health club, and a water park (surcharge) are featured at the property. 12 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site 
  • Playground on site 
  • Rowing or canoeing on site 
  • Fitness classes on site 
  • Basketball on site 
  • Tennis lessons on site 
  • Volleyball on site 
  • Beach volleyball on site 
  • Motor boating on site 
  • Scuba diving nearby 

Spa Services

Spa Princess has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily.

  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Hot stone massage 
  • Deep tissue massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Reflexology 
  • Detoxification wrap 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Resort Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No cribs (infant beds) available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Late check-out fee: USD 32 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Resort Name

  • Grand Riviera Princess All Suites All Inclusive Playa del Carmen
  • Riviera Princess Suites Inclu

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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