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Reviews

4.4 / 5Excellent
316 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Carnegie Mellon University
    5 min drive
  • Popular Location
    Pittsburgh Zoo and PPG Aquarium
    7 min drive
  • Popular Location
    Phipps Conservatory
    13 min drive
  • Airport
    Pittsburgh, PA (PIT-Pittsburgh Intl.)
    30 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2020-01-28. Try updating your dates to see prices for your trip.

    About this area

    Pittsburgh

    Ace Hotel Pittsburgh is located in Pittsburgh's East Liberty neighborhood. Cathedral of Learning and Sri Venkateswara Temple are notable landmarks, and the area's natural beauty can be seen at Phipps Conservatory and Point State Park. Pittsburgh Zoo and PPG Aquarium and National Aviary are not to be missed.

    Popular Location

    What's nearby

    • University of Pittsburgh - 3 min drive
    • University of Pittsburgh Medical Center - 4 min drive
    • Carnegie Mellon University - 5 min drive
    • Pittsburgh Zoo and PPG Aquarium - 7 min drive
    • Phipps Conservatory - 13 min drive

    Getting around

    • Pittsburgh Station - 7 min drive
    • Steel Plaza Station - 7 min drive
    • Pittsburgh, PA (PIT-Pittsburgh Intl.) - 30 min drive

    Restaurants

    • Whitfield – Restaurant offering American cuisine. Serves brunch and dinner daily.

    About this property

    Ace Hotel Pittsburgh

    Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and a meeting room are onsite. All 63 rooms offer free WiFi, sitting areas, and flat-screen TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars, and premium bedding.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Valet parking: USD 28.00 per night

    Food and drink

    Cooked-to-order breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 0-30 per person
    1 restaurant and 1 coffee shop/café
    1 bar
    24-hour room service

    Family friendly

    Dry cleaning service
    Free cribs/infant beds
    Laundry facilities
    Rollaway/extra beds (surcharge)

    Conveniences

    Front-desk safe
    Library

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Tour/ticket assistance

    Business services

    1 meeting room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Assistive listening devices available
    Braille signage

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Free cribs/infant beds
    Premium bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Designer toiletries
    Shower

    Entertainment

    Cable channels
    Flat-screen TV

    Food and drink

    Minibar

    More

    Desk
    Iron/ironing board (on request)
    Safe
    Separate sitting area
    4.4

    Excellent

    5 - Excellent
    203
    4 - Good
    71
    3 - Okay
    28
    2 - Mediocre
    9
    1 - Poor
    5
    4.5
    Cleanliness
    4.6
    Service and Staff
    4.3
    Amenities
    4.4
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Room was cozy and comfy. The bar downstairs is pretty good, the staff is very helpful and cheerful.

    Stayed 3 nights in Jan 2020

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Awful

    The check-in process was incredibly slow when we got to our floor the entire hallway smelled like vomit and there was a loud fan out all night attempting to get rid of the smell. In the end corner of the hallway, next to our room, there was a vomit stain. It was slightly windy during the night and the window in our room was not properly insulated, causing incredibly loud rattling which kept us up most of the night. The bed was incredibly uncomfortable as well. In the morning I went down to get some coffee for us and experiences the worst customer service I have ever experienced. After waiting for over 5 minutes for someone just to show up, an incredibly rude server came out and had my wait another 5 minutes. The whole interaction was super condescending and the wait for the coffee was much longer than it needed to be. They then forgot one of the two drinks I ordered, and once again acted condescendingly when I asked for the other drink. We could have stayed at a cheaper hotel or an Airbnb for less than half the price but chose this place due to its reputation. All of the staff we interacted with were incredibly rude, the accommodations were awful.

    Stayed 1 night in Jan 2020

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 1 night in Jan 2020

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