CheapTickets Verified Review
"This was our 2nd time staying here and def the last.
1st time we had a great experience in 2019, this time not so good.
Upon arrival found dirty room floors not vacuumed and broken glass, having 2 toddlers this was not good!!
Went to the bathroom and noticed pubes on toilet did the cleaner just completely miss this room?? I thought they were taking special precaution especially during covid??
Was told the pools were heated and both open.
Exterior pool completely dirty and closed.
Also indoor pool not heated at all super cold and no social distancing whatsoever.
The door to the room looked like it had been kicked open at one point as top latch was hanging by a bolt.
To top it all we didn't have hot water for 4 hours as something happened the last night we were there.
What a horrible experience this time around.
The water issue we understand, the room dirty-ness not acceptable not now or ever.
For this i wish them the best of luck but next time in area will be going elsewhere.
Its sad as this is a great location with DD next door and awesome breakfast across the street as well as what cape cod has to offer."
A verified traveler from NH stayed at Aiden by Best Western @ Cape Point