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Reviews

3.6 / 5Good
2,212 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Celebrity Theater
    8 min walk
  • Popular Location
    Phoenix Convention Center
    6 min drive
  • Popular Location
    Chase Field
    6 min drive
  • Airport
    Phoenix, AZ (PHX-Sky Harbor Intl.)
    9 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2020-01-25. Try updating your dates to see prices for your trip.

    About this area

    Phoenix

    In the city center, SureStay Hotel by Best Western Phoenix Airport is in Phoenix's Downtown Phoenix neighborhood, an area with good airport proximity. Mill Avenue District and Old Town are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Desert Botanical Garden and Papago Park. Looking to enjoy an event or a game? See what's going on at Chase Field or Talking Stick Resort Arena.

    Popular Location

    What's nearby

    • Celebrity Theater - 8 min walk
    • Phoenix Convention Center - 6 min drive
    • Chase Field - 6 min drive
    • Talking Stick Resort Arena - 6 min drive
    • Phoenix Theatre - 6 min drive

    Getting around

    • 38th Street - Washington Station - 2 min drive
    • Phoenix, AZ (PHX-Sky Harbor Intl.) - 9 min drive

    About this property

    SureStay Hotel by Best Western Phoenix Airport

    This hotel features an outdoor pool, coffee/tea in a common area, and a business center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. All 95 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LCD TVs with cable channels. Pillowtop beds, coffee makers, and free weekday newspapers are among the other amenities available to guests.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Extended parking: USD 10 per day
    Limited parking spaces
    Free 24-hour roundtrip airport shuttle

    Food and drink

    Free continental breakfast available daily 6:00 AM–9:00 AM
    Coffee/tea in common area(s)

    Things to do

    Outdoor pool

    Family friendly

    Free cribs/infant beds
    Laundry facilities
    Microwave
    Outdoor pool
    Refrigerator
    Rollaway/extra beds (surcharge)

    Conveniences

    ATM/banking services
    Free newspapers in lobby
    Front-desk safe
    No elevators
    Vending machine

    Guest services

    24-hour front desk
    Daily housekeeping
    Laundry facilities
    Luggage storage
    Multilingual staff

    Languages spoken

    English

    Business services

    Business center
    Computer station

    Outdoors

    Picnic area
    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Assistive listening devices available

    More

    Designated smoking areas (fines apply)
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Free cribs/infant beds
    Pillow-top mattress
    Rollaway/extra beds (surcharge)

    Bathroom

    Free toiletries
    Hair dryer
    Shower/tub combination

    Entertainment

    40-inch LCD TV
    Cable channels
    Premium channels

    Food and drink

    Coffee/tea maker
    Microwave
    Refrigerator

    More

    Access via exterior corridors
    Connecting rooms available
    Desk
    Free local calls
    Free newspapers (weekdays)
    Iron/ironing board (on request)
    Laptop-friendly workspace
    Phone
    5 - Excellent
    480
    4 - Good
    829
    3 - Okay
    528
    2 - Mediocre
    196
    1 - Poor
    179
    3.9
    Cleanliness
    3.7
    Service and Staff
    3.6
    Amenities
    3.6
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    close to airport, shuttle, poor area but good security, large room with comfortable bed, large tv, nice bathroom. will stay again.

    Stayed 1 night in Jan 2020

    1/5

    • Disliked: Amenities, property conditions & facilities

    Well first of all it’s listed as a HOTEL it’s definitely a MOTEL! It’s probably in the sketchiest neighborhoods I’ve been in. Our Uber driver was like uhhhhhh make sure you watch your kids. It’s a dangerous area. Our door when shut you can see light coming throughly the sides and bottom. The beds were awful and pillows even worse. Thank god we were only there one night.

    Stayed 1 night in Jan 2020

    3/5

    • Liked: Staff & service
    • Disliked: Cleanliness

    The property was just adequate. The neighborhood felt less than safe when we went for a walk

    Stayed 1 night in Jan 2020

    2/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Bedbugs

    Would not use this hotel again. Found bedbugs and called front desk. The night person did not care that I had bed bugs. No sleep, very bad night with multiple bites. Will post to travelers not to use this business.

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 1 night in Jan 2020

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