- Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent facilities. But the breakfast was below average
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SpringHill Suites Pensacola Beach is located on the beach and in a walkable area with good shopping. Notable landmarks in the area include Pensacola Beach Pier and Historic Pensacola Village, and travelers wishing to experience a bit of culture can try Saenger Theatre. Our guests appreciate the hotel's location for the nightlife.
Overall this hotel was nice. Front desk could make some changes and be more welcoming and put a smile on their faces. They also need to inform guest that the laundry facility does not make change and to ask guest if they need change when noticing a guest purchasing detergent and bounce. They failed to inform me so when i went down to get the detergent and bounce, i then went back upstairs to the laundry facility and did not have the change to start my load and had to go back down to get change, which was an inconvenience. Our room was amazing with a pool and beach view. The balcony was a major bonus for us. Pool guy was super nice and accommodating when he seen us swimming after 9pm and turned on the kids pool area for my son.